The LaLit West India hotels

"Awesome staff and great restaurants."

"Great staff"

"The experience was amazing from entering to leaving the hotel, highly would recommend this experience if you are a first time visitor "

"This is a beautiful, historic property, built on the waterfront of Mumbai. The heritage tour is a must-do, to hear about the history of the building. The rooms in the older, palace wing are spacious and tastefully done. The service, like the property, is impeccable. "

"Really awesome stay"

"Excellent service "

"We didn’t have any problems except check in was slow. Bot our driver was called by a security guard. He has been doing his job for over 20 years and come to St Regis on a number of occasions and knows the entry procedure throughly. The security manager did apologise but the guard who said it should have apologised. You staff should learn to respect everyone whether guests or anyone and question accordingly. Don’t just presume. That marred my stay."

"I had a great stay at Grand Hyatt Goa, and the staff truly made a difference. Celestina handled both check-in and check-out smoothly, making the process completely hassle-free. She also sent small treats to our room each day, which was a thoughtful touch and she made our stay even more enjoyable. A big thank you to Sonu from housekeeping, who was quick to bring us extra towels and water whenever we needed them. His help made our stay more comfortable, and it didn’t go unnoticed. The hotel itself is beautiful, but it’s really the people who make it stand out. Their attention to detail and genuine hospitality made our experience better, and I’d absolutely stay here again. Highly recommend!"

"Excellent stay. Location is very convenient for US embassy or related work. Great food options within hotel. Amenities are excellent."