Empire Hotel Group Manhattan hotels

"Great location to Broadway and surrounding great staff. Horrible bathroom with rust !! Tried to change room when arrived but it was always crowded customer service. When I did check out told customer service that had a room with bathtub with rust coming out. Told her was very uncomfortable and unpleasant to take a bath. She said you should tell us and we change you room. The point here I should not neither any other guest pay for a room that bathtub was rusted and this was against our health....

"The staff at the Lucerne were outstanding in the service provided. This hotel is now our preferred stay when visiting the city!!"

"Rooms were spacious and modern. Walk-in shower appreciated. Lounge had bar service and music some nights. Staff were very helpful. Maid service great. Nearby restaurants and breakfast. We will return!"

"No frills stay. BUT super convenient, clean, comfortable and easy for a quick business trip into the city. Double-Bed Room was fine for one person. Might be tight with more than one."

"This is a very simple hotel, however, the rooms are quite new and very clean and the staff is super responsive. Nothing flashy, but it totally does the trick."

"Great place."

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "