Millennium Hotels Betchworth hotels

"The concierge who took in our luggage for the first day was extremely rude and condescending. This was around 12-1pm on Dec 24th."

"I was visiting family close by but preferred to stay in a hotel and the Millenium was the perfect choice"

"Love everything about this property except the breakfast, not terrible but not the best!"

"Very nice experience for 2 night stay during New year's eve. Maybe more staff at the front desk to attend to guest checking in/out. And the pool could be a little bit warm since it's freezing and windy outside."

"This is my 2nd time staying here. The location is perfect, the staff is friendly and the rooms are nice. Overall a great value and I will definitely return. Many thanks!"

"True London experience - a five-star (in every possible meaning of the word) hotel in the heart of the city. "

"Very impressed with the attitude and helpful staff at The Copthorne- it’s very difficult during COVID but Peter and Toni do their best to ensure everything available is explained fully and keep a smile on their face throughout! All the staff were very very pleasant and the hotel might require an update after the covid recovery but it’s very clean warm comfortable and value for money Thank you "

"Four day stay was cancelled on arrival by hotel due to it being used for Government Quarantine Service, we were only allowed a new night stay and had to make our own alternative arrangements. Management were apologetic but didn’t resolve issue of us having no accommodation for 3 nights and no notice. Do not use this hotel Still awaiting refund 😡"