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Grand Hotel Zermatterhof

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

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Photo gallery for Grand Hotel Zermatterhof

Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Sauna, hot tub, steam room, body treatments, aromatherapy
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room (Matterhorn View)

Living area

Deluxe Double Room (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room (Matterhorn View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Chalet - Matterhorn View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet - Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom, Corner (Matterhorn View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom (Classic)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Suite, 1 Bedroom (Matterhorn View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Grand Suite (Matterhorn View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Suite (Matterhorn View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 76 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Chalet)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Chalet)

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room (Classic)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room (Classic)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
Bahnhofstrasse 55, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Matterhorn Museum - 1 min walk - 0.1 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Grand Hotel Zermatterhof

Luxury boutique hotel near Matterhorn Museum
Located close to Mountaineers Cemetery, Grand Hotel Zermatterhof provides a free breakfast buffet, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a body treatment, a manicure/pedicure or a body wrap at Vita borni, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
Other perks include:
  • An indoor pool with sunloungers
  • Free train station pick-up, bike hire and babysitting (surcharge)
  • Tour/ticket information, multilingual staff and a banquet hall
  • Free newspapers, luggage storage and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 69 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Childcare services, electric kettles and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian

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includes taxes & fees
1 Apr - 2 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Brasserie Lusi
  • Gourmet Prato Borni
  • saycheese!

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 398 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 13 April 2025 to 12 June 2025 (dates subject to change).
The property is closed between 23 September and 7 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per day

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Zermatterhof
Grand Zermatterhof
Zermatterhof Grand Hotel
Grand Hotel Zermatt
Grand Hotel Zermatt
Grand Hotel Zermatterhof Hotel
Grand Hotel Zermatterhof Zermatt
Grand Hotel Zermatterhof Hotel Zermatt

Frequently asked questions

Does Grand Hotel Zermatterhof have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel Zermatterhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at Grand Hotel Zermatterhof?

This hotel doesn't offer parking.

What time is check-in at Grand Hotel Zermatterhof?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Zermatterhof?

Checkout is at noon.

Does Grand Hotel Zermatterhof provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hotel Zermatterhof located?

This family-friendly Zermatt hotel is located on the boardwalk, just steps away from Matterhorn Museum and Mountaineers Cemetery. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Grand Hotel Zermatterhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 289 out of 337 reviews
Rating 8 - Good. 33 out of 337 reviews
Rating 6 - Okay. 8 out of 337 reviews
Rating 4 - Poor. 4 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maira

Beautiful hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Wes

Best hotel in Zermatt
Stayed 4 nights in Jan 2025

10/10 Excellent

Kayvon

Old world charm and spectacular service. Gorgeous old hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stuart

Good central location. Good Spa. Rooms a little dated.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Fantastic service and excellent amenities!
Stayed 2 nights in Aug 2024

10/10 Excellent

Erik

Great location and wonderful service. Piano bar and breakfast were great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Meha

Had an amazing stay!
Stayed 1 night in Jun 2023

8/10 Good

Tamara

This was a beautiful hotel in a perfect location.
Stayed 4 nights in Feb 2023

10/10 Excellent

diane L

Outstanding
Absolutely amazing hotel. Complete relaxation with excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

William

This is an excellent hotel and property. The staff is utterly amazing and everything was as good if not better than we expected. I recommend this hotel to anyone traveling to Zermatt.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yakov

Beautiful hotel and very friendly staff
Stayed 6 nights in Mar 2023

10/10 Excellent

Riley

Our stay here was nothing short of spectacular.every member of the staff we met was so accommodating and wonderful. The beds were comfortable and the spa was INCREDIBLE. If we ever find ourselves back in Zermatt we will most definitely be staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

LINDA

The acommodations were excellent and the restaurant Liusa service was superb.
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sawsan

Excellent place
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

The staff provides the perfect welcoming and elegant stay. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rashid

Every thing was amazing. Nice staff , good food , amazing breakfast hall with nice piano musician At summer you need just to request a fan and also iff the wither was good it’s enough to open the window
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5*
Stayed 2 nights in Oct 2023

10/10 Excellent

JUSTIN

This hotel was simply amazing! Staff was unbelievably friendly and helpful with every attention to detail! I would highly recommend this hotel to anyone coming to Zermatt!
Stayed 2 nights in Jul 2023

10/10 Excellent

Niklas

Everything just perfect
Best Hotel in Zermatt!
Stayed 1 night in Nov 2023

10/10 Excellent

Nadia

Perfect place in Zermatt
Stayed 1 night in Mar 2023

10/10 Excellent

Leandra

If you are looking for a special hotel in Zermatt, then this is the place! A total 5-star property in terms of rooms, location, service, staff, food and spa! We loved it here and can't wait to return to ski next time.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary-Lynn

This hotel is extraordinary. The rooms are beautiful, the restaurants are excellent and the staff simply outstanding. One of the nicest hotels we have ever stayed in. Highly recommend this hotel if you are staying in Zermatt.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo

Great location. Wonderful staff. Excellent view from the room!
Stayed 1 night in Mar 2023

10/10 Excellent

Lise

Very cosy atmosphere, great staff. Fantastic breakfast. Great location. Wonderful sunny patio.
Stayed 7 nights in Feb 2023