2/10 Teruk
Camila
Mengembara bersama pasangan
9 Jan 2025
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This listing falsely advertises “parking included,” when in fact there is no parking included with the cost of the reservation. Upon checking in, you will receive a communication stating that there’s the option to park on the street or to park in their private parking lot for an additional cost of 15€. For context, we visited Verona in the off season and arrived outside of rush hour, and there were still no parking spots available on the street, so we were forced to spend additional money to reserve a parking spot, despite reserving a booking with parking included. When trying to resolve the claim, we received no help from the hotel.
Besides this, the stay was fine. Apartment was comfortable and clean. Zero sound insulation- you could hear the neighbors speaking next door even when they were quiet. Nothing was stellar besides the water pressure in the shower.