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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Lobby
On the beach, white sand, beach cabanas, beach towels
Outdoor spa tub
View from room
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is RM1,865
RM1,865 total
includes taxes & fees
19 May - 20 May

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down duvets, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 2,690 reviews
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RM1,078 total
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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.2 km
  • Gran Coyote Golf - 8 min drive - 6.0 km
  • Tres Rios Ecopark - 9 min drive - 4.2 km
  • Playa Xcalacoco - 19 min drive - 7.0 km
  • Maroma Beach - 20 min drive - 9.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall
Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a white sand beach, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and designer shops on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, a free beach club on-site and express check-in
  • Massage treatment rooms, luggage storage and a ballroom
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 52-inch TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas

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  • Hot tub
  • All-inclusive
  • Spa
8.8 out of 10, Excellent, 1,367 reviews
The price is RM1,705
RM1,705 total
includes taxes & fees
26 May - 27 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,747 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (136 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 19 May 2025 start from RM 1,864.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 800 reviews
Rating 8 - Good. 169 out of 800 reviews
Rating 6 - Okay. 83 out of 800 reviews
Rating 4 - Poor. 31 out of 800 reviews
Rating 2 - Terrible. 20 out of 800 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay and loved the staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carl W Flaherty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean resort
Stayed 5 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

Brianna Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing and we had the best time staying here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing didn’t want to leave will definitely be back
Stayed 3 nights in Mar 2025

10/10 Excellent

Lily Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely staying here, never wanted to leave! The service was amazing. Thank you Fernanda and Sofia!
Stayed 5 nights in Apr 2025

10/10 Excellent

XiaoJun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not bad. I will definitely stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and good food (tasty, variety)
Stayed 4 nights in Feb 2025

10/10 Excellent

Zhivka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent resort, spacious rooms, very clean, friendly staff, large beach area with fine white sand, completely smoke free, nice café with huge choice of beverages and snacks/cakes
Stayed 10 nights in Mar 2025

10/10 Excellent

Lesleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, and the staff very nice. Thank you so much. I will return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided great service!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know if I could want anything more from a vacation spot. There isn't anything I can think of that I would have wanted to be different.
Stayed 8 nights in Apr 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our whole trip!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Shelbey Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort. The staff was so wonderful and friendly, food was great as well. Only thing we recommend is a revamp on the DJ set up. The music was definitely only catered to the 50 crowd.
Stayed 4 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with awesome staff!
Stayed 4 nights in Feb 2025

8/10 Good

Todd B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount spent I expected the food to be much better. I didn’t find the selection of food was good at all.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathryn Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! One of the nicest we have stayed at. Very modern!
Stayed 4 nights in Feb 2025

8/10 Good

Glen Douglas

Liked: Cleanliness, staff & service, amenities
We haven’t booked an all inclusive package in years. So easy for a quick visit! Very nice, smallish property with a good mix of people. It does need some refurbishing, but nothing off putting. Great beach & pool. Good size, bright room. Food options were good, but a bit limited. We’ll be back, but plan outings & some dinners off property which this short trip didn’t allow. An 8 out of 10.
Stayed 5 nights in Apr 2025

6/10 Okay

Luis

Liked: Cleanliness
Disliked: Staff & service
Not night entertainment
Stayed 3 nights in Apr 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Zilara is wonderful. All the staff are extremely kind and the food is delicious. There are so many activities to participate in and the grounds are clean and well taken care of. We loved our stay!!
Stayed 5 nights in Feb 2025

10/10 Excellent

NORMA R

Liked: Amenities
Very clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Isabel Fredericka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe at the resort and entertainment was great!
Stayed 8 nights in Jan 2025

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 5 nights in Mar 2025