Hotel dengan Bilik Bersambung di Selangor

"Ok"

"It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity."

"Overall ok except the cafe. Not enough staff to entertain customer for quite a long time. "

"It was a very comfortable and cosy stay, love the whole experience staying there, thanks to the wonderful staff for their excellent service. Thank you."

"The checkin staff wasn't warm. My room 760, was lovely, the bed super comfortable BUT the carpet fixtures (screws/nails/whatever it was) can be felt at least at 3 places - at the end of the bed, near the chair by the window and by the side of the bed. it felt sharp and painful when stepped on. i informed the hotel manager who didn't offer to inspect and seemed uninterested about my concerns."

"This is my 2nd stay cation this year with my wife and daughter. I am prepared to check in around 3:30pm. However there is only 1 counter is opening and I found is a bit. Not proper as today is weekend. Another counter is open after q up for 10min. The check in process is smooth sailing but it could be better if the receptionist could greet your guest. I think is should be common for star rated hotel. The room is ready and clean. We asking for extra blanket, pillow and towel and it was delivery is quite soon. I brought my daughter to the kids club after breakfast. We are the 1st guess in that morning. The toys are organised and clean. It could be better if the staff could be more helpful. The reason is I am taking off my daughter shoe before I go in and normally I will carry her in my arm as I try to keep her foot clean. If the staff can give her hand by open the glass door for me to be more easier for me instead of checking her phone. Overall is a wonderful stay. "

"Business Hotel attached to major Mall. "

"The room is kept clean and comfortable. The washroom is large enough. It was a pleasant stay except the location which is pretty far from the city centre of KL. "