Cancun Bay All Inclusive Hotel

Hartanah 3.5 bintang
Keseronokan sekeluarga di pantai, dengan 2 kolam renang terbuka, berhampiran Pantai Langosta

Pilih tarikh untuk melihat harga

bulan semasa anda ialah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk Cancun Bay All Inclusive Hotel

2 kolam renang terbuka, payung kolam, kerusi lepak pantai
Bahagian luar
Koridor
Bahagian luar
Room | Pemandangan dari bilik

Ulasan

7.6 daripada 10

Baik

Kemudahan popular

  • Merangkumi semua
  • Bar
  • Tab Panas
  • Termasuk sarapan
  • Perkhidmatan bilik
  • Kolam
Harga ialah RM1,022
RM1,257 jumlah
termasuk cukai & fi
11 Jan - 12 Jan

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 4 daripada 4 bilik

Room

Sorotan

Balkoni atau laman dalam
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LCD
Bilik tidur berasingan
Langsir/tirai gelap terus
Kelengkapan dandanan diri mesra alam
  • 30.99 meter persegi
  • Pemandangan lautan
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)

Master Suite 3 Bedrooms

Sorotan

Balkoni atau laman dalam
Ruang makan berasingan
Ruang duduk berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LCD
3 bilik tidur
  • 95.93 meter persegi
  • Boleh menampung 8
  • 2 Katil Kelamin (Double) dan 2 Katil Raja (King)

Junior Suite, 2 Bedrooms

Sorotan

Balkoni atau laman dalam
Ruang duduk berasingan
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LCD
2 bilik tidur
Langsir/tirai gelap terus
  • 56.30 meter persegi
  • Pemandangan laut
  • Boleh menampung 5
  • 2 Katil Kelamin (Double) dan 1 Katil Raja (King)

Standard Room

Sorotan

Balkoni atau laman dalam
Dihiasi secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LCD
Bilik tidur berasingan
Langsir/tirai gelap terus
Kelengkapan dandanan diri berjenama terkenal
  • 30.99 meter persegi
  • Boleh menampung 3
  • 1 Katil Kelamin (Double)

Hartanah serupa

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

Tempat berdekatan

  • Playa Tortugas - 3 min berjalan kaki
  • Pantai Las Perlas - 9 min berjalan kaki
  • Pantai Langosta - 20 min berjalan kaki
  • Pusat Bandar Marina Puerto Cancun - 2 min memandu
  • Pantai Tortuga - 8 min memandu

Bergerak

  • Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 22 minit memandu

Restoran

  • ‪Las Hijas de la Tostada - ‬4 min berjalan kaki
  • ‪Carnitas Michoacán - ‬6 min berjalan kaki
  • ‪Los Chachalacos - ‬10 min berjalan kaki
  • ‪Restaurant Gaviota - ‬11 min berjalan kaki
  • ‪Sirenas Raw Bar - ‬11 min berjalan kaki

Tentang hartanah ini

Cancun Bay All Inclusive Hotel

Merangkumi semua bagi hotel mesra keluarga berdekatan Pantai Langosta
Di Cancun Bay All Inclusive Hotel, anda boleh menantikan sarapan bufet percuma, bar renang naik dan bar kolam. Hotel ini ialah tempat yang amat sesuai untuk berjemur di bawah sinaran matahari dengan pasir putih, urut tepi pantai dan kerusi lepak pantai. Untuk masa rehat dan ketenangan, lawati tab spa atau kawasan rawatan terbuka dan nikmatilah rawatan muka, urut Swedish atau Aromaterapi. Di 5 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam dan masakan antarabangsa. Kelas yoga ditawarkan di gimnasium; perkara lain untuk dilakukan termasuk bola tampar. Akses Internet wayarles percuma di kawasan awam tersedia kepada semua tetamu bersama dengan kedai mudah beli dan majlis makan percuma setiap hari.
Manfaat lain di hotel ini termasuk:
  • 2 kolam renang terbuka dan kolam kanak-kanak dengan kerusi lepak pantai, payung pantai/kolam dan penyelamat di tapak hartanah
  • Percuma letak kenderaan sendiri
  • Pengangkutan ulang-alik kawasan, meja biliard atau pool dan dewan sambutan
  • Payung pantai, tuala pantai dan porter/tukang angkut
  • Ulasan tetamu amat memuji tentang pantai dan kakitangan yang mesra
Ciri-ciri bilik
Kesemua 132 bilik yang dihias secara berasingan menawarkan manfaat seperti peti besi muat komputer riba dan penyaman udara, di samping kemudahan seperti bar mini. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Lagi kesenangan di semua bilik termasuk:
  • Percuma uncang teh/kopi segera dan pembancuh kopi/teh
  • Kelengkapan dandanan diri mesra alam dan pancuran mandi
  • Sebuah TV LCD dengan saluran kabel
  • Balkoni atau laman dalam, almari pakaian dan setiap hari

Butiran merangkumi semua

Hotel ini merangkumi semua. Makanan dan minuman di tapak hartanah termasuk dalam harga bilik (sekatan tertentu mungkin dikenakan).

Makanan dan minuman

Semua makanan bufet, snek dan minuman terpilih disertakan
Perkhidmatan bilik disediakan ketika waktu tertentu (menu terhad)
Bar mini dalam bilik (termasuk minuman tanpa alkohol)

Aktiviti dan kemudahan/peralatan

Semua aktiviti dan penggunaan kemudahan dan peralatan di tapak hartanah disertakan.

Aktiviti darat

Kemudahan kecergasan
Bola tampar

Pelajaran/kelas/permainan

Aerobik
Tarian
Kecergasan air
Yoga

Hiburan

Hiburan dan aktiviti di tapak
Majlis tema

Bahasa

Bahasa Inggeris, Bahasa Portugis, Bahasa Sepanyol

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Akses Internet
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik kawasan (surcaj)
  • Tempat letak kenderaan sendiri tidak berbumbung percuma di tapak hartanah
  • Tempat letak kenderaan terhad di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • Sarapan bufet percuma tersedia setiap hari 6:30 hingga 11:00
  • 1 bar berenang
  • 1 bar tepi kolam
  • 2 bar/ruang istirahat
  • 5 restoran
  • Bar/deli snek
  • Kopi dan teh di kawasan umum
  • Majlis makan pengurus setiap hari percuma
  • Perkelahan peribadi

Restoran di tapak hartanah

  • BBQ Family Style
  • El Faisan
  • La Piña
  • La Vista Sushi Zen
  • Trattoria

Aktiviti menarik

  • 1 tab spa
  • 2 kolam renang terbuka
  • Beli-belah
  • Bola tampar pantai
  • Gimnasium
  • Kelas yoga
  • Kolam kanak-kanak
  • Meja biliard/pool
  • Pingpong
  • Pustaka
  • TV di ruang bersama

Mesra keluarga

  • 2 kolam renang terbuka
  • Bar/deli snek
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Kolam kanak-kanak
  • Penyelamat di tapak hartanah

Kemudahan

  • ATM
  • Kedai hadiah/gerai surat khabar
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pakej lamaran/romantik
  • Pengemasan (harian)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • Bilik mesyuarat
  • Pusat persidangan (ruang seluas 183 meter persegi)

Kawasan luar

  • Di pantai
  • Di teluk
  • Kerusi lepak pantai
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Payung pantai
  • Taman
  • Teres
  • Tuala pantai

Spa

  • 2 bilik rawatan
  • Aromaterapi
  • Bilik rawatan pasangan
  • Kawasan rawatan terbuka
  • Rawatan muka
  • Urutan sukan
  • Urutan Sweden
  • Urutan Thai
  • Urutan tisu dalam
  • Urutan tuaman batu

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Kerusi roda di tapak hartanah
  • Kolam renang mudah diakses kerusi roda
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Lantai licin di dalam bilik
  • Lif
  • Meja khidmat rencam mudah diakses kerusi roda
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Palang cekau berdekatan tandas
  • Restoran mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda

Kemudahan bilik

Bilik tidur

  • Cadar disediakan
  • Langsir gelap terus

Bilik mandi

  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Pengering rambut (atas permintaan)
  • Tuala disediakan

Hiburan

  • TV LCD dengan saluran kabel

Makanan dan minuman

  • Bar mini
  • Pembancuh kopi/teh
  • Perkhidmatan bilik terhad
  • Uncang teh/kopi segera

Lain-lain

  • Bilik tidur bersambung tersedia
  • Hiasan berasingan
  • Kelengkapan dandanan diri mesra alam
  • Panggilan tempatan percuma
  • Penyaman udara
  • Peti besi muat komputer riba
  • Seterika/papan seterika
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah hari
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk awal tersedia dengan fi
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 12:00 tengah hari
Daftar keluar lewat tertakluk kepada ketersediaan
Fi daftar keluar lewat: USD55

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan
Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan kesayangan

Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: USD 4.57 setiap penginapan semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi daftar keluar lewat: USD55 (tertakluk kepada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, sistem keselamatan dan alat pertolongan cemas

Perkara yang kami harus menyebut

Akses kolam renang tersedia dari 8:00 hingga 20:00
Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Haiwan kesayangan dan haiwan perkhidmatan tidak dibenarkan di hartanah ini
Tetamu di bawah 18 tahun tidak dibenarkan masuk ke tab spa

Hartanah juga dikenali sebagai

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Soalan lazim

Adakah Cancun Bay All Inclusive Hotel mempunyai kolam?

Ya, hartanah ini mempunyai 2 kolam renang terbuka dan kolam kanak-kanak. Akses kolam dari 8:00–20:00.

Berapa kos yang diperlukan untuk menginap di Cancun Bay All Inclusive Hotel?

Setakat 8 Jan 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Cancun Bay All Inclusive Hotel pada 11 Jan 2025 bermula serendah RM 1,021.79, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Cancun Bay All Inclusive Hotel mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Cancun Bay All Inclusive Hotel?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Cancun Bay All Inclusive Hotel?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 12:00 tengah hari. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan). Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Cancun Bay All Inclusive Hotel?

Daftar keluar adalah jam 12:00 tengah hari. Daftar keluar lewat tersedia dengan fi sebanyak USD55.

Adakah manfaat merangkumi semua tersedia di Cancun Bay All Inclusive Hotel?

Ya, hartanah ini merangkumi semua. Semua makanan dan minuman disertakan (dengan beberapa sekatan) dan aktiviti termasuk bola tampar, kelas aerobik, kelas kecergasan air dan banyak lagi.

Di manakah terletaknya Cancun Bay All Inclusive Hotel?

Terletak sesuai di pantai, hotel Zona Hotelera ini dalam jarak 1 bt (2 km) dari Playa Tortugas dan Pantai Langosta. Pantai Las Perlas dan Menara Escenica juga dalam jarak 15 minit berjalan kaki.

Cancun Bay All Inclusive Hotel Ulasan

Ulasan

7.6

Baik

Penilaian 10 - Cemerlang. 451 daripada 1108 ulasan" "
Penilaian 8 - Baik. 267 daripada 1108 ulasan" "
Penilaian 6 - Boleh diterima. 174 daripada 1108 ulasan" "
Penilaian 4 - Lemah. 103 daripada 1108 ulasan" "
Penilaian 2 - Teruk. 113 daripada 1108 ulasan" "

8.2/10

Kebersihan

8.0/10

Kakitangan & perkhidmatan

7.6/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

8/10 Baik

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
This is the most honest opinion I can give about tgis property, if you gotten a room on the first floor this is a 2-3 star resort. If you have a room on any of the upper floors thid is a 3-4 star resort. Keep in mind I only had the opportunity to stay in one room on the first floor, and one on the third. This was due to the fact that I had been sold on a 4 star experience, but started out with something like a 2.5 star on the first floor. I taled to expedia about the multiple concerns I had had with my first floor room regarding mold, mildew, and what I felt most important not a properly locking patio sliding door. I did attempt to have "maintenance" fix this, but the response I got was dont pull the sliding door so hard. To me that wasnt a sufficient response being that anybody with ill intent is not going to try to jimmy the sliding door nicely. At that point Id had enough and demanded to speak directly to the manager Juan. This is when my trip got better, he had us moved to an upper floor with a nice ocean view, clean, spacious, no mold, no mildew. The way I see it is the lower levels are for the "budget friendly" traveler, or those young enough not to care about having proper accommodations because they are just there to party, in which case when I was a younger travelling party animal the lower level would have been fine. That the short version of what I have to say about the property and room accommodations. This is not a 5star resort, anywhere from 2.5to4 based on room
Menginap 8 malam pada Dis 2024

6/10 Boleh diterima

Fabiana, Revere

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 10 malam pada Dis 2024

2/10 Teruk

Kesava Vidyasagar

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We got 1 star service. Restaurants didn't open on time.Food was not refilled. Drinks were denied. We found hair and plastic in our food. The staff was rude enough to move us tables just because we had one empty seat. They take dinner reservations but serve one 1-2 items on the menu. We have no choice at all! Extremely poor service and zero respect for guests.Overall, it ruined our family reunion!
Menginap 6 malam pada Dis 2024

6/10 Boleh diterima

Phuc

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
We had a great experience much thanks to the wonderful and dedicated staff at the restaurant and at the bars. The front desk were not as friendly and the people at the registration desk were pushy with sales. The same people Gave us wrong information about when to register for dinner so we never got to enjoy the bbq or la vista staying there for 5 nights. We kept going in circles and perhaps that could have been a language barrier. Perhaps more friendly and clear communication would help our experience. The hotel was very slippery with the rain coming in. Tough for our aging parents to walk around. We did not have a phone in our room. The AC unit had condensation that would leak inside the room and onto the steps going down onto the floors of the bedroom. Water from the rain leaked into the ceiling of the kitchen. The walls had some water in it for the master bedroom. The cleaning stuff was friendly, and also the gentleman who always came to stock. The drinks was great with so many options in Cancun. We would definitely definitely try another hotel next time.
Menginap 4 malam pada Dis 2024

8/10 Baik

Debra Anne, Hythe

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We enjoyed our stay. Unfortunately the food was questionable at best ¹on the buffet. Food by the pool side restaurant was really good. Their where a few staff members that where very abrupt when answering you which I found rude. Would we stay there again the answer is NO.
Menginap 8 malam pada Dis 2024

2/10 Teruk

Murali Krishna, Richmond

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Food was terrible. There was hair all over the food.
Menginap 6 malam pada Dis 2024

4/10 Lemah

Hailey

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 4 malam pada Dis 2024

10/10 Cemerlang

Manuel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff they went overboard treat us really good.Anahi Oswaldo Mario Saulo Alexis the Capi at sushi bar they made us feel as family Thank you every one we felt at home the best experience we ever had. Sushi is the best make sure you make reservation for sushi night the best sushi I ever try chef is the best.i forgot to make the reservation but the Capi accommodate us to have a great dinner. Thank you all of you guys if I I forgot to mention any one please forgive me but again best exoerience ever we ready to come back again on 2025 hope to see you all of you guys again All staff very funny we had the best new year evening with all of them
Menginap 5 malam pada Dis 2024

10/10 Cemerlang

Lorraine Grace

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 10 malam pada Dis 2024

8/10 Baik

Lisa

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Booked this hotel for me and my kids as their Christmas gift, Got to the resort, got checked in and was greeted by one of the workers who helps books excursion's and was immediately being told about another hotel and that all we had to do was go to this hotel and listen to some kind of sells pitch to get 2 free massages and to help boost her bonus! REALLY......NOT what I was expecting when we arrived!!! I booked the master family suite which was good, however not all 3 bedrooms has the bathrooms in the rooms! The 2 bedrooms with the king size beds had private bathrooms, the bedroom with the 2 queen beds did not! The 3rd bathroom was by the door so you have to go through the "dinning room". Maybe it would not be too bad if the "dinning room" was both a living room and dinning room. Not a lot of places to sit and be able to just relax outside of the bedrooms. They should add a loveseat and couch for more places to sit. ALSO, there was a LEAK in the ceiling and it was dripping on the table in the dinning room so we had to make sure to not leave anything sitting there that would be ruined. If you get room 121 I hope the leak gets fixed properly and not just patched which is what it looked like they did several times.
Menginap 4 malam pada Dis 2024

10/10 Cemerlang

Laura

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved our stay at the Cancun Bay Hotel. All the staff took great care of us. They offered tour packages (including a trip to Isla de Mujeres) and we loved everything! My husband and I will definitely be back! We would especially like to thank Alexandre Sanches (front desk agent) who checked us in and out, he provided an extraordinary service!
Menginap 3 malam pada Dis 2024

6/10 Boleh diterima

Melissa, Wildomar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Foom service ends at 11:45pm. Bar and buffet close at 11 pm. The 2 restaurantes required a same day reservation with a 15 person capacity. Not worth what we paid
Menginap 6 malam pada Dis 2024

4/10 Lemah

Yujung I

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
One day it rained heavily and the water was leaking into the room through the ceiling and door. We contacted the front desk and no one came. An hour later went to the front desk and they stated they will send someone but no one came. After an hour or two someone came in and did a very basic cleanup but nothing much and left the mess for 2 days. We got late check out for complimentary.
Menginap 3 malam pada Dis 2024

8/10 Baik

Crystal

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This property was very nice and a great price. There was a few things that weren't accurate on the website. The number of restaurants is only two, unless you count the ala carte options poolside and this property does not have a hot tub. Which I love, so I was disappointed. The swim up bar did have a bubble feature but most of the jets were broken. This pool is also located in a more shady area of the property, so the water is very cold. Our room was very nice and we had lots of room. The staff is very nice and helpful. Of course it does not come without them nagging you all week to attend a 'tour' of their sister property. All in all we loved our vacation and would stay here again. I am a bit of a 'foodie' and would have enjoyed something other than a buffet.
Menginap 6 malam pada Dis 2024

6/10 Boleh diterima

Rigoberto

Sukakan: Kakitangan & perkhidmatan
Menginap 5 malam pada Dis 2024

6/10 Boleh diterima

Christina

Mengembara bersama pasangan
Tidak sukakan: Kemudahan
Beach is small, more like a bay on a marina. Noisy. Staff is friendly. Food is ok
Menginap 5 malam pada Dis 2024

8/10 Baik

Sherman Lee

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Overall, the resort is what I expected. It's very clean and the customer service was great. The staff is very professional and courteous. The rooms are very spacious and comfortable. However, the showers are horrible. We changed rooms because of the showers and the second room wasn't much better. They make entirely too much money to not update their shower heads.
Menginap 4 malam pada Dis 2024

8/10 Baik

Jacklyn

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This resort requires you to have an open mind when it comes to the dining in the buffet area. We made two dinner reservations one for the BBQ and one sushi (both excellent)They have a Pina colada dining area by the pool and the food is great. (They have chicken fingers that were delicious that we discovered on the last day) The selection at the buffet is not a wide spread like we are use to when traveling but what you can put together if you use your open mind to what is being served you can have an excellent meal. They will make any kind of eggs you like, omelette, sunny side etc. Again like I mentioned if you can put a meal together you will have a great meal. We stayed in the family suite which needs small upgrades. It accommodated my family of 7. They have 2 California king size beds and two twin and two full size. They do not have a microwave but the fridge was stacked with drinks. The hotel’s property is 8/10. They have an area where bats fly and the bats poop is on the floor and splattered on the wall and it’s visible. (We saw one bat at night, nothing to worry about. It was just the seeing the poop all over the floor and wall was disturbing. That is why I give it a 8/10. The staff is ALL excellent and friendly. There is a taxi guy outside his name is Freddy he is trusty worthy. He drove me and my family to dinner and when we were done he picked us up, drove us to the market and brought us back safely. There is a walking distance ATM. Local stores. Have Fun!!
Menginap 4 malam pada Dis 2024

10/10 Cemerlang

Brenda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice place, 2nd time and will be back again!!
Menginap 3 malam pada Dis 2024

10/10 Cemerlang

maria, Glendale

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property wasn’t that big but it was beautiful. The standard room was very small you couldn’t walk without banging into the furniture. The shower was the size of small closet amd it had a very small curtain. My room was upgraded and I got a two bedroom room. Beautiful and big. The water from the shower was cold. I have to praise the staff. They were excellent. The staff was very nice and their service was excellent. They cleaned my room everyday. In the dining room and pool staff was excellent. They were constantly asking if I needed anything. The food from the hotel was very good . The only complain I have it’s the entertainment. They don’t have shows. They only have karaoke and a singer to perform three times a week. The singer was great. The hotel it’s at the end of zona hotelera away from others hotels and everything. Nothing around! You have to take a bus to go anywhere. The beach was small but it was kept nice and clean. There were plenty of chairs and umbrellas around to seat and the servers were constantly bringing you food and drinks if you asked. Excellent staff and service. There was fun by the pool with games, Zumba, volleyball, etc. Again I praised the staff. Excellent service!
Menginap 7 malam pada Dis 2024

8/10 Baik

Heather E

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff was great. Enrique, Javier, Alejandro in particular were really great with our kids, but all the staff was friendly and helpful. The activities like kareoke and pool Zumba were fun. The hotel is older and was undergoing some maintenance but it’s kept really clean and having the family suite was great for our family. The food was good and there was variety so my kids all found stuff like liked. The hotel is located pretty far away from areas where they have activities and excursions. It was about a 2-3 hour drive to Tulum so we ended up just hanging out at the hotel most the trip. Overall we had a great time and it was good value for money!
Menginap 7 malam pada Nov 2024

8/10 Baik

Michelle Patricia

Menginap 5 malam pada Nov 2024

6/10 Boleh diterima

Channae Alycia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The property was in a safe location, the staff was pretty friendly, the food was okay but I would have preferred more options.
Menginap 4 malam pada Nov 2024

10/10 Cemerlang

Jeff

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Nov 2024

10/10 Cemerlang

George

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything
Menginap 7 malam pada Nov 2024