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Cancun Bay All Inclusive Hotel

3.5 star property
Family fun on the beach, with 2 outdoor pools, near Langosta Beach

Choose dates to view prices

Photo gallery for Cancun Bay All Inclusive Hotel

On the beach, white sand, sun-loungers, beach umbrellas
Terrace/patio
Outdoor wedding area
On the beach, white sand, sun-loungers, beach umbrellas
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Hot tub
  • Bar
  • Room service
The current price is RM879
RM1,081 total
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Ocean View

Minibar, in-room safe, individually decorated, blackout curtains

Superior Room, Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30.99 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Master Suite 3 Bedrooms

Minibar, in-room safe, individually decorated, blackout curtains

Master Suite 3 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
3 bedrooms
  • 95.93 sq m
  • Sleeps 8
  • 2 Double Beds and 2 King Beds

View all photos for Junior Suite, 2 Bedrooms

Minibar, in-room safe, individually decorated, blackout curtains

Junior Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
2 bedrooms
Blackout curtains
  • 56.30 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, blackout curtains

Standard Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30.99 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.3 km
  • Langosta Beach - 20 min walk - 1.7 km
  • Plaza Las Americas - 4 min drive - 4.5 km
  • Tortuga Beach - 8 min drive - 5.1 km
  • La Isla Shopping Mall - 11 min drive - 10.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬4 min walk
  • ‪Carnitas Michoacán - ‬6 min walk
  • ‪Los Chachalacos - ‬10 min walk
  • ‪Sirenas Raw Bar - ‬11 min walk
  • ‪Beach Bar - ‬9 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel near Langosta Beach
Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a massage, a body treatment or aromatherapy. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • A local area shuttle, a ballroom and coffee/tea in reception
  • Massage treatment rooms, ping pong and a gift shop
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 132 individually decorated rooms have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities such as minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BBQ Family Style
  • El Faisan
  • La Piña
  • La Vista Sushi Zen
  • Trattoria

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Shopping
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (74 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 2 Apr 2025 start from RM 879.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 55 (subject to availability).

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Langosta Beach, Tortuga Beach and Plaza Las Americas. Ultramar Ferry Puerto Juárez and Cancun Convention Center are also within 6 mi (10 km).

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Cancun Bay All Inclusive Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 504 out of 1231 reviews
Rating 8 - Good. 303 out of 1231 reviews
Rating 6 - Okay. 192 out of 1231 reviews
Rating 4 - Poor. 112 out of 1231 reviews
Rating 2 - Terrible. 120 out of 1231 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Overall great resort. Perfect for families.
Stayed 7 nights in Mar 2025

8/10 Good

Sandra

Great for a short stay
Stayed 4 nights in Mar 2025

8/10 Good

Andrea

Nice quiet relaxing, though could have more of a verity of buffet foods
Stayed 5 nights in Mar 2025

10/10 Excellent

Krystal-Lynn

Incredible bar service and clean rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Chaneli Irene

My family came here for about a week and everything was amazing from the moment we checked in to when we checked out. Staff was nice and helpful, the rooms were kept nice and clean, it was just a great time overall.
Stayed 5 nights in Mar 2025

8/10 Good

Stephen

The pools, and beach access was amazing. Honestly I was very impressed with the buffet there, it was above and beyond what was expected. Altogether a very great place.
Stayed 6 nights in Mar 2025

10/10 Excellent

Steven

Super friendly and helpful staff. Very clean throughout the entire resort food and drinks were great. I would definitely recommend the resort to anyone.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bryan

This was a small,quiet excellent property that gave us a great opportunity to enjoy the Sun. The buffet staff was attentive,helpful,and so friendly. The pool area staff was friendly, not pushy. The ocean is awesome in Cancun, but sometimes the solace of the bay is what your soul needs. Thank you for a much needed week of sun and fun.
Stayed 7 nights in Feb 2025

8/10 Good

Guillaume

The facility and staff are great. It would be better if it was free service for drinks at the buffet, staff is too busy for coffee or water…. The beach is small and surrounded by marina and boat.
Stayed 9 nights in Mar 2025

10/10 Excellent

christine

The staff were friendly and welcoming. Clean and family gate away.
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando Alvarez

I liked everything, all the staff was excellent, restaurants had delicious food, pools are great, and they make things as good as they can for the visitors. The only thing that I was not very impressed was with the bar-pool and beach-pool; there was a good amount of debris in the corners of the pool.
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Staff was great. Pool set up was amazing. Would recommend better night entertainment. The 2 big shows were great but most resorts will do that daily vs 2 times a week.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

The staff is great and very friendly and helpful. The area is safe and there is a Starbucks and convenience store within walking distance. Breakfast was really good but lunch and dinner were just ok. There is little to no authentic Mexican food, it’s mostly cafeteria type which may be typical of resorts in Cancun, but this was my first trip there. The pool was nice and the beach area is small but pretty.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carolina

Amazing people and fun!
Stayed 4 nights in Feb 2025

6/10 Okay

Benjamin Howell

Liked: Cleanliness
Overall the hotel was good, me and my friends had a great time but they only had bottom shelf liquor and the cleanliness wasn’t amazing, but the staff made the trip for us especially Jordan and Alex the bartenders they looked after us day and night and really made the trip great!
Stayed 5 nights in Mar 2025

10/10 Excellent

Karla Alejandra

Loved the environment and how friendly everyone was, scooters are accessible everywhere so it’s easy to travel around, a lot of local restaurants and it was cheap
Stayed 4 nights in Feb 2025

6/10 Okay

Michael

It was ok overall but there could’ve been more dining options and better shows/entertainment.
Stayed 3 nights in Feb 2025

8/10 Good

Mitchel

The staff are amazing. Just be prepared to plan all your dinner meals they require reservations or you just get the buffet I’m a bit more spontaneous
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammad Saad

Staff at Cancun bay resort are all amazing, very hardworking and dedicated to make your stay enjoyable. The food was great with plenty of options. The beach by the property is small but more than enough and calm for refreshing dips.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nenad

Awesome
Stayed 4 nights in Feb 2025

8/10 Good

CJ

It was fine. A small resort with not much to do for my teen sons, but we all enjoyed the food. The hammocks over the water were nice. The staff was incredible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jayson Macabutas

amazing place… we enjoyed out stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Brenda

Nice place, 2nd time and will be back again!!
Stayed 3 nights in Dec 2024

10/10 Excellent

ALEX DELA

I really really like it.. the foods, ambience the facilities specifically Alejandro the receptionist guy.. he is very kind and helpful.. I’m planning to go back there.. but some of the waiters are not good.. but at the end of our day CANCUN BAY IS PERFECT FOR ME!! my friends happy too.. thanks for the experience I really enjoyed..
Stayed 6 nights in Feb 2025

10/10 Excellent

Cindy

Great service from all the staff. Super friendly people
Stayed 12 nights in Jan 2025