Lihat semua hartanah

Capital Inn & Suites

Hartanah 2.0 bintang
Hotel di Rensselaer terdapat tempat letak kenderaan sendiri percuma

Pilih tarikh untuk melihat harga

Galeri foto untuk Capital Inn & Suites

Pintu masuk hartanah
Signature Suite, Berbilang Katil, Non Smoking | Meja, Wi-fi percuma, cadar katil
Signature Suite, 1 Katil Raja (King) dengan Katil Sofa, Non Smoking, Jetted Tub | Meja, Wi-fi percuma, cadar katil
Signature Suite, 1 Katil Raja (King) dengan Katil Sofa, Non Smoking, Jetted Tub | Meja, Wi-fi percuma, cadar katil
Standard Room, 1 Katil Raja (King), Smoking | Meja, Wi-fi percuma, cadar katil

Ulasan

5.4 daripada 10

Kemudahan popular

  • Mesra haiwan kesayangan
  • Termasuk parkir
  • Pengemasan
  • Penyaman udara
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
  • Wi-fi percuma
Harga semasa ialah RM398
RM441 jumlah
termasuk cukai & fi
25 Feb - 26 Feb

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 9 daripada 9 bilik

Lihat semua foto untuk Standard Room, 1 Katil Ratu (Queen), Non Smoking

Meja, Wi-fi percuma, cadar katil

Standard Room, 1 Katil Ratu (Queen), Non Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Standard Room, 1 Katil Ratu (Queen), Smoking

Meja, Wi-fi percuma, cadar katil

Standard Room, 1 Katil Ratu (Queen), Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Lihat semua foto untuk Signature Suite, 1 Katil Raja (King) dengan Katil Sofa, Non Smoking, Jetted Tub

Signature Suite, 1 Katil Raja (King) dengan Katil Sofa, Non Smoking, Jetted Tub | Meja, Wi-fi percuma, cadar katil

Signature Suite, 1 Katil Raja (King) dengan Katil Sofa, Non Smoking, Jetted Tub

Sorotan

Penyaman udara
Sistem pemanasan
Peti sejuk
TV
Tab mandi berpancutan
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 2
  • 1 Katil Raja (King) dan 1 Katil Sofa Kelamin

Lihat semua foto untuk Signature Suite, Berbilang Katil, Non Smoking

Signature Suite, Berbilang Katil, Non Smoking | Meja, Wi-fi percuma, cadar katil

Signature Suite, Berbilang Katil, Non Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
Saluran kabel
  • Boleh menampung 6
  • 1 Katil Raja (King) dan 2 Katil Kelamin (Double)

Lihat semua foto untuk Standard Room, 1 Katil Raja (King), Non Smoking

Standard Room, 1 Katil Raja (King), Non Smoking | Meja, Wi-fi percuma, cadar katil

Standard Room, 1 Katil Raja (King), Non Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 3
  • 1 Katil Raja (King)

Lihat semua foto untuk Standard Room, 1 Katil Raja (King), Smoking

Standard Room, 1 Katil Raja (King), Smoking | Meja, Wi-fi percuma, cadar katil

Standard Room, 1 Katil Raja (King), Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 3
  • 1 Katil Raja (King)

Lihat semua foto untuk Standard Room, 2 Katil Kelamin (Double), Non Smoking

Meja, Wi-fi percuma, cadar katil

Standard Room, 2 Katil Kelamin (Double), Non Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Lihat semua foto untuk Standard Room, 2 Katil Kelamin (Double), Smoking

Meja, Wi-fi percuma, cadar katil

Standard Room, 2 Katil Kelamin (Double), Smoking

Sorotan

Penyaman udara
Sistem pemanasan
Katil bayi/kot percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Lihat semua foto untuk Single Room, 1 Katil Raja (King), Accessible

Single Room, 1 Katil Raja (King), Accessible | Meja, Wi-fi percuma, cadar katil

Single Room, 1 Katil Raja (King), Accessible

Sorotan

Penyaman udara
Sistem pemanasan
Katil tambahan/lipat simpan percuma
Peti sejuk
TV
Pengering rambut
Bilik mandi persendirian
Ketuhar gelombang mikro
  • Boleh menampung 4
  • 1 Katil Raja (King)

Hartanah serupa

Bar (di hartanah)

Ramada Plaza by Wyndham Albany

  • Termasuk sarapan
  • Termasuk parkir
  • Wi-fi percuma
  • Penyaman udara
4.0 daripada 10, 1,008 ulasan
Harga ialah RM265
RM304 jumlah
termasuk cukai & fi
28 Feb - 1 Mac
Ramada Plaza by Wyndham Albany
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Peta
110 Columbia Turnpike, Rensselaer, NY, 12144

Tempat berdekatan

  • Arena MVP - 5 min memandu
  • Albany Capital Center - 5 min memandu
  • The Egg - 5 min memandu
  • Teater Palace - 6 min memandu
  • Pusat Perubatan Albany - 8 min memandu

Bergerak

  • Stesen Albany-Rensselaer - 3 minit memandu
  • Albany, NY (ALB-Lapangan Terbang Antarabangsa Albany) - 19 minit memandu

Restoran

  • ‪Son of Egg - ‬3 min memandu
  • ‪Skyline Diner - ‬16 min berjalan kaki
  • ‪Thai Orchid - ‬2 min memandu
  • ‪Double Dragon Chinese Restaurant - ‬3 min memandu
  • ‪Nishiki Sushi - ‬3 min memandu

Tentang hartanah ini

Capital Inn & Suites

Hotel berdekatan Arena MVP
Berdekatan Pusat Perubatan Albany, Capital Inn & Suites menyediakan semua keperluan anda. Tetamu boleh menyambung untuk akses Internet wayarles percuma.
Anda juga akan menikmati manfaat seperti:
  • Percuma letak kenderaan sendiri
  • Tempat simpanan bagasi dan meja/kaunter hadapan 24 jam
Ciri-ciri bilik
Semua 51 bilik memiliki keselesaan seperti penyaman udara, dan juga kemudahan seperti Wi-fi percuma.
Tambahan kepada kesenangan di semua bilik termasuk:
  • Berbilang bilik mandi dengan pancuran mandi dan kelengkapan dandanan diri percuma
  • Televisyen dengan saluran kabel
  • Peti sejuk, ketuhar gelombang mikro dan sistem pemanasan

Bahasa

Bahasa Inggeris

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Tempat letak kenderaan mudah diakses kerusi roda dan tempat letak van tersedia

Mesra keluarga

  • Ketuhar gelombang mikro dalam bilik
  • Peti sejuk dalam bilik

Kemudahan

  • Meja/kaunter hadapan 24 jam
  • Tempat simpanan bagasi

Perkhidmatan tetamu

  • Pengemasan (harian)
  • Pertukaran cadar (atas permintaan)
  • Pertukaran tuala atas permintaan

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Laluan bebas tangga ke pintu masuk
  • Laluan ke pintu masuk yang diterangi dengan baik
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Palang cekau di pancuran mandi
  • Pancuran mandi kerusi roda (roll-in) dalam bilik
  • Papan tanda braille/timbul
  • Penggera visual di koridor
  • Ruang solek bilik mandi mudah diakses kerusi roda
  • Susur tangan di tangga
  • Tempat duduk pancuran mandi mudah alih
  • Tempat letak kenderaan mudah diakses kerusi roda
  • Tempat letak van mudah diakses kerusi roda
  • Tingkat atas hanya boleh diakses melalui tangga

Kemudahan bilik

Bilik tidur

  • Cadar disediakan

Bilik mandi

  • Bilik mandi persendirian
  • Kelengkapan dandanan diri percuma
  • Pancuran mandi
  • Pengering rambut
  • Tuala disediakan

Hiburan

  • TV dengan saluran kabel

Makanan dan minuman

  • Ketuhar gelombang mikro
  • Peti sejuk

Lain-lain

  • Meja
  • Panggilan tempatan percuma
  • Penyaman udara
  • Sistem pemanasan
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 5:00
Daftar masuk lewat tertakluk kepada ketersediaan
Umur minimum daftar masuk - 21

Daftar keluar

Daftar keluar sebelum 11:00

Arahan daftar masuk khas

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan kesayangan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 20 setiap haiwan kesayangan, semalam
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Sekatan dikenakan; untuk mengetahui dengan lebih lanjut, hubungi hartanah melalui nombor yang terdapat pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD10.0 semalam

Jenis bayaran hartanah

Maklumat penting

Kemudahan tambahan

  • Bayaran haiwan kesayangan: USD 20 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Bayaran katil lipat simpan: USD 10.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif

Hartanah juga dikenali sebagai

Econo Lodge Downtown Hotel Rensselaer
Econo Lodge Downtown Rensselaer
Capital Inn Rensselaer
Capital Rensselaer
Capital Inn & Suites Hotel
Capital Inn & Suites Rensselaer
Capital Inn & Suites Hotel Rensselaer

Soalan lazim

Adakah Capital Inn & Suites mesra haiwan kesayangan?

Ya, haiwan kesayangan dibenarkan di hartanah ini. Terdapat fi sebanyak USD20 setiap haiwan kesayangan, semalam. Haiwan khidmat terkecuali daripada fi.

Berapa kos yang diperlukan untuk menginap di Capital Inn & Suites?

Setakat 23 Feb 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Capital Inn & Suites pada 25 Feb 2025 bermula serendah RM 397.65, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Berapakah fi parkir di Capital Inn & Suites?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Capital Inn & Suites?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 5:00. Daftar masuk lewat tersedia ketika masa terhad.

Apakah masa daftar keluar di Capital Inn & Suites?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Capital Inn & Suites?

Terletak di tengah-tengah Rensselaer, hotel ini sejauh 1.1 mi (1.8 km) from Taman Bersejarah Negeri Crailo dan 3 bt (5 km) dari Hudson River dan Muzium Warisan Warga Amerika Ireland. USS Slater dan Funplex Fun Park juga dalam jarak 3 bt (5 km). Stesen Albany-Rensselaer sejauh 28 minit berjalan kaki.

Capital Inn & Suites Ulasan

Ulasan

5.4
Penilaian 10 - Cemerlang. 47 daripada 395 ulasan
Penilaian 8 - Baik. 73 daripada 395 ulasan
Penilaian 6 - Boleh diterima. 84 daripada 395 ulasan
Penilaian 4 - Lemah. 75 daripada 395 ulasan
Penilaian 2 - Teruk. 116 daripada 395 ulasan

5.4/10

Kebersihan

6.6/10

Kakitangan & perkhidmatan

4.6/10

Kemudahan

5.2/10

Keadaan hartanah & kemudahan

5.2/10

Mesra alam

Ulasan

6/10 Boleh diterima

Thomas

Tidak sukakan: Keadaan hartanah & kemudahan
price was right. Needed an extra blanket,
Menginap 1 malam pada Feb 2025

2/10 Teruk

Cristina, Austin

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Absolute Nightmare when we checked in on 2/3. As you walk in you can see the dirty chairs. The reception staff greeted us in shorts and tshirt We couldn’t Stay in room 175 or at this hotel! The bad smell was unbearable and made me sick to my stomach. I had the worst experience at this hotel, and I strongly urge others to stay away! 1. Bed Bugs Infestation: next day we woke up covered in itchy, painful bites all over the arms. This is a serious health risk, and management is clearly not addressing the issue. 2. Mold and Filth Everywhere: The room phone was caked in grime and even had mold—disgusting! If basic things like phones aren’t cleaned, imagine how bad the rest of the room is! 3. Furniture Falling Apart: The chairs and couches in the lobby are stained, torn, and filthy. The place looks like it hasn’t been deep cleaned in years. This hotel is a hazard to your health and absolutely not worth the risk. Avoid at all costs! Management should be ashamed of the state of this place. I will be reporting this to the health department.
Menginap 2 malam pada Feb 2025

8/10 Baik

Moully

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 3 malam pada Jan 2025

4/10 Lemah

FHudson

Tidak sukakan: Keadaan hartanah & kemudahan
Bed was of the cheapest quality. Some full time residents with both trash and toys strewn about in front of rooms. People hanging in front of rooms. Men repairing cars in front of rooms. IT’S A DUMP!!!
Menginap 1 malam pada Jan 2025

2/10 Teruk

Leona

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was by far the worse motel I’ve ever booked it was not at all what it looked liked no hot water either room smelled very bad broken doors door on sawhorses in lobby for a table
Menginap 2 malam pada Dis 2024

4/10 Lemah

Shirley

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Strench in hallway that could only be removed by ripping up carpet and repainting walls. Plaster repairs made in room, but left white unpainted 4” areas on walls of room. Arms of upholstered chairs severely shredded by (most likely) cat. Pretty dismal
Menginap 1 malam pada Nov 2024

2/10 Teruk

Alice

Menginap 1 malam pada Okt 2024

2/10 Teruk

Marilla

Tidak sukakan: Keadaan hartanah & kemudahan
This hotel redefined for me what I previously thought was possible for a one star hotel. The level of filth was frankly shocking. Everything was rundown, dank, dirty, broken, cracked, smelled bad. I wanted to leave the moment I walked in. I don’t consider myself overly sensitive and I’ve stayed in lots of cheap hotels but this was jaw droppingly disgusting. I wish I had never set foot in that place.
Menginap 1 malam pada Nov 2024

10/10 Cemerlang

Fern

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awesome!
Restful, peaceful sleep!
Menginap 1 malam pada Okt 2024

2/10 Teruk

Lori

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
We got to our room & found heavily stained linens & pillows. We asked for another room & found it no better. We turned in our keys & left foe anotjet hotrl
Menginap 1 malam pada Nov 2024

10/10 Cemerlang

Phillip Joseph

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2024

2/10 Teruk

Haowei

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Terrible smelling and dirty
Menginap 1 malam pada Okt 2024

2/10 Teruk

Jeremy

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The most disgusting place ever so dirty DO NOT STAY
Menginap 1 malam pada Okt 2024

2/10 Teruk

Greg

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was a DISASTER.
This was the worst room we have Ever had. Had to remove bugs (I think they were cockroaches). Smells bad, carpet & walls and furniture dirty and in need of repair. Floors dirty in the corners and near the walls. Wall paper stapled at seams. Holes in the wall patched but not painted. Moldy and falling apart ceiling. Had a large puddle of water under the bed and AC when we woke up in the morning. I wouldn’t expect such a bad room for the price we paid. I wouldn’t stay here at Any price.
Menginap 1 malam pada Okt 2024

2/10 Teruk

Sharlene

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I strongly advise against staying at this hotel. The experience was disappointing from the moment we checked in. The rooms were in poor condition: the bedsheets had visible stains, and the fridge was dirty. We even found a couple of roaches on the walls and inside the closet. The vending machine was outdated and appeared neglected, with a half-empty bottle of water placed back inside. In the room, the toilet didn't flush properly, and there was noticeable mold on the bathroom walls. The main room walls were poorly maintained, with mismatched paint patches covering old damage. Nothing felt truly clean, and the air conditioner emitted a foul odor, making our stay uncomfortable and unsanitary. Overall, it was a very unpleasant experience, and I would not recommend this hotel to anyone.
Menginap 2 malam pada Okt 2024

2/10 Teruk

Luis

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Ggy
Menginap 1 malam pada Okt 2024

2/10 Teruk

Michael

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
TERRIBLE EXPERIENCE!! ROACH INFESTED!!
Absolutely horrible experience!! I had a pest control technician knocking at my door at 7:30 AM. With a spray can asking if there was roaches in my room, come to find out.There was cockroaches crawling on the floor of the hotel. It was an absolute infestation. They offered to give me a different room. But where there's one, there's a million there's people living on site full time, absolutely horrible experience highly recommend you stay far away from this hotel!!!
Menginap 2 malam pada Okt 2024

8/10 Baik

Jessica

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean good deal
It was clean bit a bit run down. Good for the price
Menginap 2 malam pada Sep 2024

2/10 Teruk

Gregory

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The motel was disgusting and felt unsafe. I'm unsure if the building booked for hotels.com is different from the rest, but this was unfinished and gross. The mattresses were stained, the sheets were stained, the laminate flooring had holes, the walls had holes, the telephone was nicotine stained, the hair dryer had hair jammed in it, the door jam that the security chain was attached to was ripped off the wall. We left and found another place instead of staying. The pictures were incredibly misleading, and this was a bait and switch of a hotel. I've stayed in countless roadside motels and dont care about amenities so long as i have a safe, cleanish place to stay. This wasnt even hourly motel quality.
Menginap 1 malam pada Sep 2024

4/10 Lemah

Michelle

Mengembara bersama kumpulan
Tidak sukakan: Kemudahan
We stayed one night the first room we checked into smelled of moth balls so strong that it burnt our throats. The only room available was a king we made due. The bathroom shower was black, the sheets had crumbs the love seat looked like it had surgery and to top it off there was a fake eyelash stuck to the wall next to the nightstand
Menginap 1 malam pada Sep 2024

6/10 Boleh diterima

Gordon

Mengembara bersama pasangan
Tidak sukakan: Keadaan hartanah & kemudahan
furnture was old and soiled,needsome painting and workdone
Menginap 1 malam pada Sep 2024

6/10 Boleh diterima

Heinz

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The woman at the reception was extraordinary friendly and helpful.
Menginap 1 malam pada Sep 2024

2/10 Teruk

Lori

Mengembara bersama keluarga
Absolutely disgusting and dangerous!
We checked in and left immediately for a concert 2 miles away. Came back after the concert and the door opened without the key card. Upon inspection the lock was drilled out. Deadbolt didn’t work. There were two cigarette butts on the windowsill, squished out with ashes. The interior room was absolutely disgusting and human bodily fluids were a parent on the bedspread. The windows would not shut completely completely or lock. The room was filthy and disgusting. we called the front desk and they give us a different room. This room was even worse. We went to the front desk to get a refund and leave as we were not safe with the door not even locking, plus it appears that they are renting most of their rooms to the homeless community because they were all outside, smoking and drinking. They couldn’t give me a refund until the room was checked the next day. They said that because the room was utilized for four hours (while we were not there and at the concert), we would not be getting a refund. I called Hotels.com guest services and they were no help either and said I would have to get the refund from the hotel and not them. This room literally looked nothing like the pictures and it was completely unsafe. I hold Hotels.com responsible for renting places in this condition with fake advertising pictures for their customers and then supporting customers in a situation like this. I will be contacting Better Business Bureau for both hotels.com and the hotel.
Menginap 1 malam pada Sep 2024

2/10 Teruk

Shaun

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Horrible experience, went out for the day and came back to find our room door open. Tub was overflowing with water when we showered. There was a crack in the sink and weed smell all around.
Menginap 2 malam pada Sep 2024

4/10 Lemah

Hector R

Pengembara perniagaan, Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel conditions are terrible, customers service are awful the front door to the reception is always locked. We needed to check out very early in the morning and no one was available to open the door and help us, we had to go back to our room and leave the key in the room. No planing to stay there again.
Menginap 2 malam pada Sep 2024