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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Eco-certified Queenstown hotel in Queenstown City Centre with a 24-hour front desk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Courtyard
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast and dinner served, local cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
The price is RM 609
Price available on 03/11/2024
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Lakeview 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, blackout curtains, iron/ironing board

Superior King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

In-room safe, desk, blackout curtains, iron/ironing board

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Courtyard
Holiday Inn Express And Suites Queenstown, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (929)
The price is RM793
RM912 total
includes taxes & fees
3 Nov - 4 Nov
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 5 min walk
  • TSS Earnslaw Steamship - 11 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪The Grille by Eichardt's - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Copthorne Hotel and Resort Queenstown Lakefront. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Tour/ticket information, a lift and a 24-hour front desk
  • 3 meeting rooms, multilingual staff and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms feature comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, fridges and heating

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.50 for children
  • Covered self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 3 Nov 2024 start from RM 609.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self-parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Checkout is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within a 5-minute walk of Queenstown Gardens, Queenstown Beach and St Josephs Parish. Queenstown Ice Arena and Williams Cottage are also within 10 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1004 reviews" "
Rating 8 - Good. 390 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
A long walk to our room but a very quiet and convenient hotel. Lovely helpful staff at checkin
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, stunning views! The hotel staff were helpful but not particularly jovial. The bathrooms were very very dated, but it didn't bother me as the view was so perfect. The continental breakfast was very limited. Close walk into town
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and great location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The spa was amazing.
Stayed 9 nights in Aug 2024

8/10 Good

Adriane

Stayed 3 nights in Aug 2024

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirtika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a good position. Close to the town. It was clean and the staff helpful
Stayed 7 nights in Aug 2024

6/10 Okay

Gaurav

Travelled with partner
Disliked: Cleanliness, staff & service
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Angeline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Stayed 3 nights in Aug 2024

8/10 Good

Graeme

Travelled with family
Liked: Staff & service, amenities
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view. A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Stayed 3 nights in Aug 2024

6/10 Okay

Esme Greene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen Grayham

Liked: Cleanliness
It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmo-Smail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, nature and food
Stayed 7 nights in Jul 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it is a bit outdated, please be aware there is no air conditioner in room, there is a heater only. No extraction fan in the bathroom or it is not working. There is not much air circulation. I should have chosen Hilton for the same price offered.
Stayed 5 nights in Jul 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and position.
Stayed 4 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiete
Stayed 4 nights in Jul 2024

6/10 Okay

Amelia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good walking distance from town centre. Ordered food and drink and was waiting 50 minutes for drinks which should’ve taken 10 at the most. It wasn’t a busy night. When reminded of our order the staff still took another 15-20 to make it as.
Stayed 1 night in Jul 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Stayed 1 night in Apr 2024

6/10 Okay

Kendra

Travelled with group
Good location but that is really the only thing it has going for it. Room cleanliness was obviously done hastily (hairs and stains aren't what I expect, especially at this price point) and walls are thin. Room was a pretty good size, though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
Stay was welcoming and really pleasant.
Stayed 5 nights in Jul 2024