Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
All-inclusive hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
3 bars/lounges, poolside bar
2 outdoor pools
Free minibar, iron/ironing board, bed sheets
Restaurant
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Breakfast included
The price is RM1,869
RM2,329 total
includes taxes & fees
8 Jan - 9 Jan

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive - 2.1 km
  • Ojo de Agua Beach - 8 min drive - 2.3 km
  • Crococun Zoo - 9 min drive - 7.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive - 7.1 km
  • Puerto Morelos Beach - 16 min drive - 5.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Ile de France - ‬1 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬4 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk
  • ‪Zan-Za Bar - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

Upscale all-inclusive hotel
At Ventus Ha at Marina El Cid Spa & Beach Resort, you can look forward to a free breakfast buffet, a poolside bar and a free food/drink shopping service. Treat yourself to a massage, a facial or aromatherapy at El Cocay Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Guests can also expect to find a hair salon, dry cleaning/laundry services and 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool
  • Tour/ticket information, a lift and a front desk safe
  • A 24-hour front desk, multilingual staff and a porter/bellboy
  • Coffee/tea in reception, concierge services and wedding services
  • Guest reviews give top marks for the pool, helpful staff and first-rate property condition
Room features
All 150 rooms offer comforts such as air conditioning and free stocked minibars, in addition to perks such as minibars and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Frequently asked questions

Does Ventus Ha at Marina El Cid Spa & Beach Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Ventus Ha at Marina El Cid Spa & Beach Resort?

As of 7 Jan 2025, prices found for a 1-night stay for 2 adults at Ventus Ha at Marina El Cid Spa & Beach Resort on 8 Jan 2025 start from RM 1,868.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ventus Ha at Marina El Cid Spa & Beach Resort pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ventus Ha at Marina El Cid Spa & Beach Resort?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Ventus Ha at Marina El Cid Spa & Beach Resort?

Checkout is at noon.

Are there all-inclusive benefits at Ventus Ha at Marina El Cid Spa & Beach Resort?

Yes, the property is all-inclusive.

Where is Ventus Ha at Marina El Cid Spa & Beach Resort located?

Situated in Puerto Morelos, this all-inclusive hotel is within 2 miles (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish. Puerto Morelos Town Square and Ojo de Agua Beach are also within 2 miles (3 km).

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 627 reviews" "
Rating 8 - Good. 122 out of 627 reviews" "
Rating 6 - Okay. 49 out of 627 reviews" "
Rating 4 - Poor. 22 out of 627 reviews" "
Rating 2 - Terrible. 22 out of 627 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Love how you can use all 3 properties and the Ruf top bar and new pools are amazing!
Stayed 5 nights in Dec 2024

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The three properties were well maintained and clean. The staff was very welcoming and helpful. We enjoyed being able to go to all three properties depending on what we wanted for the day. Marina El Cid is definitely the property for families and fun. Ventus and Ventus 'Ha are more for relaxing and quiet. Food was good and there was always something for everyone, but not anything to rave about. The most disappointing part was the $139 USD that had to be paid upon check in - we were told it was tax that we are used to paying (usually around $20-25 per room), but now there is a resort fee that has to be paid as well. Also, you only get 2 wi-fi codes per room and if you need more, it's $60 USD for the week per additional code. This is an additional expense that some families are not prepared for.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and amenities were amazing! The rooms are top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

David Alejandro Perez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable 8-day stay at this incredible hotel! From the moment we arrived, we felt extremely welcomed by the friendly and accommodating staff. The property is beautiful, with three hotels in one, and guests have access to all amenities across the three locations, which makes it even more special. The restaurants were all fantastic, with delicious food and great service. While the buffet (Alhambra) wasn’t our favorite due to the limited variety and crowds, the service was still excellent. The customer service throughout our stay was exceptional – every employee was kind, helpful, and welcoming, making our experience even better. Although some have mentioned the walking distance, we personally enjoyed it, and there are golf carts available if needed. We had no complaints at all, and the walk gave us a chance to explore the stunning grounds. While the beach wasn’t the best aspect of the stay, everything else – from the food to the activities to the amazing service – made it a minor issue. We were traveling with a 3-year-old and a 7-year-old, and they had an absolute blast, constantly talking about wanting to return! For a seamless dining experience, we recommend making dinner reservations as soon as you arrive, as it can get busy and the buffet is the fallback option. Room service was also a highlight, offering delicious food right to our door. Overall, we would definitely return, and we highly recommend this hotel. 10/10 – keep up the great work with customer
Stayed 7 nights in Dec 2024

4/10 Poor

Aditi

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Need to improve service. Give more options for food. Waiters were rude.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chandra Meeka Devi, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and serivce at all three properties were very friendly. We had our room upgraded for a small fee and it made the stay more enjoyable. I love the hammock in the balcony and throughout the property. The pools were fun and dining options were good and food quality was good. Our family felt very relaxed. The property itself was very clean and there are bathrooms everywhere. The only disappointment was the beach as it was not so great for those who love being in the ocean. The pools throughout made up for it.
Stayed 6 nights in Dec 2024

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The beach was pretty underwhelming, but everything else was great
Stayed 7 nights in Dec 2024

8/10 Good

Vojislav

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Outstanding hotel property and dinning options, outstanding staff everywhere except reception. Cons: Small beach, no real activities for kids and teens, Paid wifi, no shuttles offered. Would not go back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and work hard to get the best service. It’s a family friendly experience and the food and the shows are always great.
Stayed 7 nights in Dec 2024

8/10 Good

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Taesun, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place.
Stayed 4 nights in Dec 2024

2/10 Terrible

Catalina

Travelled with family
My family and I stayed 1 night here before heading over to Holbox. We attempted several times to make dinner reservations at one of the restaurants without any luck. We felt like we were pretty my j diverted to the buffet. I was attempting to avoid the buffet as we were all hungry and tired from our travels. As we were waking the grounds, we were startled by someone spraying mosquito pesticides. My family and I we were sprayed with no where to go and escape the fumes. I’m concerned for the exposure that spray. Why would it be allowed to spray such chemicals during a time when your guests are on the grounds. This is unacceptable and I hope to reach management to find out what my family were exposed/sprayed with. I have a son her is severely asthmatic and this upset his condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Nishant, SUN PRAIRIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing time with family and kids
Stayed 5 nights in Dec 2024

8/10 Good

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the trip was a wonderful experience.
Stayed 8 nights in Dec 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Mothing i would fix. Great price. Fantastic. Third time here. Great.
Stayed 8 nights in Dec 2024

8/10 Good

francis kai bon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Amanda Casillas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is our go too for sure. We have been here 3 times in the last year. We love everything about it!!
Stayed 7 nights in Dec 2024

8/10 Good

Manzan

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael, Charleston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The food at the restaurants were excellent. Staff was friendly. Kids club was the best I’ve ever seen. My 5 y/o didn’t want to leave. Nightly entertainment was good. Location was good, quite spot but 1 mile walk to town if you want to go shopping. Would recommend. Couple of things I would improve: 1. More bars with TVs. Especially during football season, there was not enough places to watch the game. 2. Teen club not good. It was never open, no activities, no kids there. 3. Plastic cups on top of garbage cans. While I appreciate they are wanting to recycle the cups, it does not look good having garbage out in the open blowing all over the place. There should be dedicated containers for cups.
Stayed 7 nights in Nov 2024

4/10 Poor

Juan I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! It was nice to have options to get away from the kids with Adult only options. Food was great. So many options.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa Sharlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family vacation. Something to offer for everyone of all ages! Staff is very friendly and the resort is clean. Food is excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

maureen Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time at this property. No complaints!!!
Stayed 10 nights in Nov 2024