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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio
Minibar, in-room safe, desk, blackout curtains
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The price is RM1,418
RM1,418 total
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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3 outdoor pools, pool cabanas (surcharge), pool umbrellas

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Pool
Hot tub
All-inclusive
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8.8 out of 10, Excellent, (1277)
The price is RM2,200
RM2,200 total
includes taxes & fees
5 Jan - 6 Jan 2025
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Upscale all-inclusive hotel near Quinta Avenida
Playa del Carmen Main Beach and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar and a beach bar. This hotel is a great place to bask in the sun with a white sand beach and beach cabanas. Indulge in a manicure/pedicure, a hot stone massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace and shopping on-site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • A rooftop pool, a lift and beach towels
  • A porter/bellboy, wedding services and concierge services
  • 2 meeting rooms, bike parking and a living plant wall
  • Guest reviews give top marks for the dining options, breakfast and pool
Room features
All 287 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LED TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Yes, this property has 2 outdoor pools. Pool types include rooftop pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on 6 Jan 2025 start from RM 1,417.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't offer parking.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located?

Located in Downtown Playa del Carmen, this beachfront hotel is in a shopping district, just steps away from Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1514 out of 2680 reviews" "
Rating 8 - Good. 654 out of 2680 reviews" "
Rating 6 - Okay. 291 out of 2680 reviews" "
Rating 4 - Poor. 105 out of 2680 reviews" "
Rating 2 - Terrible. 116 out of 2680 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shihong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good except there is little beach.
Stayed 7 nights in Dec 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

ashley rankin

Stayed 4 nights in Nov 2024

6/10 Okay

Marisol, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We paid for King size beds, they were not available and got double beds. I would expect giving some kind of free upgrad for the inconvinence. The beds were horrible hard and uncomfortable down to the pillows.This resorts more for young crowd looking to party and drink. Food was as expected nothing impressive. We decided go out on 5th Ave to eat out there, given we just stayed for a day but unimpressed. I will never come back.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Stayed 11 nights in Nov 2024

8/10 Good

Jessika Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Food was actually very good. Room was clean, our view was not the greatest and the ceiling fan did not work. The staff made the events in the pool fun. Over all a small resort but it has everything you need to enjoy yourself.
Stayed 8 nights in Dec 2024

4/10 Poor

Andrea Jeanne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The service and food were good, as was the delightful massage. Unfortunately, we had issues during our stay. There were roof and patio leaks when it rained, causing puddles to form in our room. My companion and I slipped as a result of this. We tried reporting this upon our departure but the person at the desk suggested we left the patio door open when it rained (we did not). There was also nonstop pressure to pay for extras, including excursions. We eventually did book an excursion for the following day, but then my partner woke up with a migraine. The tour company refused to refund any of our payment unless we furnished a doctor’s note. That is ludicrous. Who goes to see a doctor in a foreign country to diagnose a migraine, when the treatment for migraine is pain medicine (that we had) and rest? Not a stellar experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Morgan Zeretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! The food options were great. Thank you, Sebastian, for the sushi and endless spicy margs. We LOVED the foam party.
Stayed 5 nights in Dec 2024

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Parking costs money. The reception was very unfriendly. Loud. The beach was bad.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay at Wyndham Alltra Playa del Carmen. We were impressed with the breakfast buffet, Zarape (Mexican) and Bella (Italian) restaurants and appreciated the service level from all staff including drinks service at the pool. Our stay was enhanced with a spa package and the evening entertainment! Don’t miss the fire show! Our one criticism is that we had booked a king bed room however because the available room had broken A/C, we were changed to a room with two double beds which wasn’t ideal - otherwise we would have had to pay extra for a room upgrade! My thought was that if something was not functional, it would be on the establishment to cover an upgraded room.
Stayed 5 nights in Dec 2024

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Smaller resort and they work with they have which reduces options on the resort but did fine with their options. Staff was friendly and main reason I didnt give a one star and access to shopping area. I didnt like the very limited bar areas and early closure of pool bar. But mainly theyre room doors are extremely loud. My wife and I would hear doors closing all night long every night and echos all through the hallway.
Stayed 3 nights in Dec 2024

8/10 Good

Kiranbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this resort is undoubtedly the staff and the chefs. With our diet restrictions (vegetarian), each and every staff member and chef we came across were amazing. Shout out to Alejandro Arcaza, the sous chef, who visited our table quite often to confirm we had everything we needed and had some excellent desserts made for us. Chefs - Louis (breakfast butfet), Carlos (lunch buffet) and Antonio (at Bella) made amazing food. The manager, Glendi, was super helpful and Gabriel (server) was really friendly. The cafe is nice but I wish they had some eggless desserts. I loved the market out front to do some shopping. When we got to the resort, we were not happy with our rooms. We got junior suite with king bed. While the room was quite spacious, it was really noisy and the view from balcony was with some machinery. There was no way you would want to sit there with that view and the noise. The pictures were deceiving when booked online for the junior suite. We spoke to front desk and were shown another room that was half the size of first one and small washroom (but less noise) so no point of junior suite. We turned the room down and requested one when it became available. Thankfully after 2 days we moved into a room with very less to no noise comparatively and a good balcony. Another thing we found out at the resort is that there was $10 USD delivery charges for room service. Also there was no beach close the swimming pool. Overall we enjoyed the stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

keyla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Shelly Kay, Madisonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to nice beaches, shopping, etc. Great service at hotel. Very clean! Great drinks! Our room was quite loud, but we were Oceanview and pool view! It was beautiful, but the noise in the pool area started about 8 am and didn't end until after 11 on most nights. The room entry doors do not block echoing voices in the hallway! As other guests came in and out all night, I would awaken. However, I am used to sleeping in a quiet single family home!! Apartment dwellers would likely be fine! Of course, did I mention the view? It was worth the noise!! Pool and other activities were fun! Plan ahead by using their app. Also note that there is one main dining choice at breakfast and lunch - the buffet. It was quite good and our favorite restaurant here, but I didn't realize that when we booked! Nighttime dining choices reservations are best! We used the travel desk at the hotel and they were wonderful! Prices were consistent with other options. The bellmen keep watch on you and that is a nice feature as they check you in and out when you leave with drivers. It was a safe area to walk day and night to the 5th Avenue area full of shops and restaurants. Expect American prices for meals and drinks in that area. Go a few blocks outside of the area for smaller shops and restaurants! Book a fishing trip! Enjoy the coast from boat the see the gorgeous coastline resorts! Tour the Mayan ruins, visit Talum, swim in a Cenote, ride the ATV! Enjoy the area! Fun travels!!
Stayed 6 nights in Dec 2024

8/10 Good

Carly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great! Rodrigo at the front desk, Ramon and Juan at the front and restaurant were also great! The mexican and italian restaurants were great! The steakhouse needs to work on the cook of their meats. I received a few siety rowels and wash cloths as replacements on 1 day. More shows and activities would help make those rainy days much better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Moneka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Everyone very helpful and very attentive.
Stayed 4 nights in Dec 2024

8/10 Good

LULU

Stayed 5 nights in Nov 2024

8/10 Good

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Madelin

Travelled with family
Liked: Amenities
It’s a beautiful place, the location is perfect
Stayed 3 nights in Dec 2024

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

darlene

Stayed 7 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything is all right there. Very convenient.
Stayed 6 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was not much beach access and the food was not that good. Bella and room service were the best options on the property. Close to 5th Ave shopping was a plus! The staff were amazing! The coffee cafe was perfect!
Stayed 4 nights in Dec 2024