El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Soak up sunsets by any of our six bars or lounge by a pool after your rejuvenating spa treatment.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Balcony view
Exterior
Interior
Free minibar, desk, laptop workspace, blackout curtains
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Bar
The price is RM1,912
RM1,912 total
includes taxes & fees
24 Jan - 25 Jan

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Room options

Available filters for rooms
Showing 8 of 8 rooms

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
Catch some rays on El Dorado Royale, Catamarán, Cenote & More Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 12 restaurants. Each apartment boasts a jetted bath and offers free WiFi and free minibar items. Thoughtful touches include dressing gowns and slippers. Other touches available are room service and a Smart TV.
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and complimentary dressing gowns. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

All-inclusive details

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • 6 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free theme park shuttle
  • Car not required
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Restaurants on site

  • D´ITALIA VILLAS
  • FUENTES
  • KAMPAI
  • KICK
  • LA CANTINA BAR

Dining

  • 12 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 9 bars/lounges
  • A swim-up bar
  • Free stocked minibar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 30-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (daily)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guides

Things to do

  • Gym
  • Volleyball
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 units
  • Banquet hall
  • Garden
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have any lifts
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transport to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

Frequently asked questions

Does El Dorado Royale, Catamarán, Cenote & More Inclusive have a pool?

Yes, this property has 6 outdoor pools.

How much does it cost to stay at El Dorado Royale, Catamarán, Cenote & More Inclusive?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at El Dorado Royale, Catamarán, Cenote & More Inclusive on 24 Jan 2025 start from RM 1,912.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Royale, Catamarán, Cenote & More Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does El Dorado Royale, Catamarán, Cenote & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Royale, Catamarán, Cenote & More Inclusive?

Yes, the property is all-inclusive. Activities include volleyball.

Where is El Dorado Royale, Catamarán, Cenote & More Inclusive located?

Nestled on the beach, this Playa del Carmen aparthotel is 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 317 reviews" "
Rating 8 - Good. 70 out of 317 reviews" "
Rating 6 - Okay. 28 out of 317 reviews" "
Rating 4 - Poor. 13 out of 317 reviews" "
Rating 2 - Terrible. 13 out of 317 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Far exceeded our expectations. Accommodations, property, service and multitude of great lunch and dining options was fantastic. Great choice for couples.
Stayed 8 nights in Jan 2025

10/10 Excellent

MIHAI

Liked: Cleanliness, property conditions & facilities
Nice and clean! A lot of options for food and entertainment
Stayed 7 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Joanne, FORT MCMURRAY

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation at El Dorado Royale. All of the restaurants served excellent food, and had wonderful staff. I would recommend the Rincon for breakfast!! Our room was clean and fully functional, with the exception of hot water....always had cold showers. The beach is pretty rocky, and not easily swimmable. The shuttle service around the resort is not always reliable (Mexican time!) so plan your time if you need to maintain a schedule, otherwise be patient or walk. The app reserved all of our restaurants, however room service reservations never showed up once out of four days requested. The Maroma beach excursion was worth a whole day off the proprty...it was absolutely beautiful. We would definitely go back, just may upgrade to casitas or swim up rooms!
Stayed 7 nights in Jan 2025

6/10 Okay

Leah

I give 3 stars on my most things. Make sure you get travel insurance. I was hospitalized and sedated 3 days before my trip and was unable to go. I believe Expedia strongly advocated for some sort of reimbursement, I was still planning on going at a later date if possible but the resort cited their policy and is unwilling to issue any sort of credit. My friend was able to go. She said some things were dated and there was some construction going on but overall she said it was a fine resort.
Stayed 5 nights in Jan 2025

6/10 Okay

Mackenzie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness
Beautiful resort. Room was a tad dated but not horrible. Always very clean. All Inclusive is the way to go! Always stocked mini bar. So many dining options. Staff was excellent. Don’t get sucked into membership talk if you don’t want it.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sierra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely OBSESSED with this property, already booked our room for the same time next year! My boyfriend and I fell in love with this place and haven’t stopped sharing about it since visiting!!
Stayed 7 nights in Sep 2024

6/10 Okay

Chase

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Reservations only for dinners, when you get there it is completely empty. It’s a maze, got lost multiple times.
Stayed 7 nights in Jan 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was excellent, comfortable bed and good amenities. Room service was not up to par, cancelled orders and long waits. The beach is basically nonexistent. The food is good, but the portions are small and menu is limited.
Stayed 8 nights in Jan 2025

10/10 Excellent

Hamideh

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

Johnson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is secluded and a bit far from Cancun city itself. Free cenote and catamaran is offered free but you have to reserve early. We got there thursday and both catamaran and cenote were not available per agent until Monday…however if you become a member, they will become available…to me this is a scam.
Stayed 4 nights in Jan 2025

8/10 Good

Christopher, Lenexa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sprawling grounds. Great staff and service. Food was not great. Beach has large concrete breakers throughout marring views.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Was treated fantastic.
Stayed 6 nights in Dec 2024

8/10 Good

Rohit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, very large, but clean. More laid back than most resorts in the area.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful week here. The facilities and service was excellent. The beach is not swimmable but there is a natural salt water pool and plenty of swimming pools. We never had trouble finding a good spot to sit by the beach or pool. The food was fine, better than most resort food but I would t call it gourmet. Our room had some issues (broken shower, broken door) which were addressed promptly. The vibe here is friendly and relaxed, this is not a party place, which we appreciated. Highly recommmend the horseback riding experience (on site, extra charge) And the trip to the beach club (included). Airport transportation was a breeze as well. One note, bring cash if you don’t want to pay exhorbitant atm and exchange fees at the on site atm. The gift shops are also absurdly overpriced (I paid $40 for a small bottle of sunblock) so bring any necessities with you. Other than thah we had a great time and will be back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is huge, basically a combination of 3 resorts. Dinner reservations can get booked quickly, so try to do it ahead of time. Room service is amazing. Lots of options and pretty fast. I love the shuttle that comes to drive you around the resort. I highly recommend this place.
Stayed 5 nights in Nov 2024

2/10 Terrible

Rachelle, New Westminster

Travelled with family
Terrible , from check in to hotel stay. Suffered food poisoning during the stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, the facilities are very well maintained. The restaurants were good, and the food is great. The hotel’s staff is very helpful and polite. There are many things to do in the hotel and around that are included in the all-inclusive packages and are great, such as the Rancho Bonanza. I consider that few things can be improved, for instance, I was located at 900s building and there were no lights on the stairs. In addition, it could be good to add some flexibility in some restaurants (not all), we were 9 people and usually we were told to split out due to the maximum being 8 people for table, one chair more does not seem to me a big deal. Now, a negative point is the transportation company “Lomas”. Unfortunately, Lomas’ quality services are deeply questionable. The information is confusing, incomplete, sometimes contradictory, and they are rude with customers. The hotel should have more transportation options than an incompetent unique provider. I recommend visiting the hotel Dorado Royale Catamaran Cenote.
Stayed 6 nights in Dec 2024

10/10 Excellent

Leonard Oiva

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Jamine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonde stay at El Dorado. The staff is very attentive, kind, proactive, & knowledgeable. The restaurant options were superb with great menu options. The extra perks during our stay were a welcome delight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirt Desmond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at El Dorado Royale in a beautiful 2nd floor beachfront suite overlooking the ocean. This was our first visit to this property but one of many visits to Mexico. Check-in was a breeze and took less than 5 minutes. The property is very large and maintained extremely well by the employees. They have golf carts to take you around the property, although we enjoyed walking most times as there are lighted paths that are perfect for walking along the ocean. There is sandy beach area, with Bali beds and lounger chairs. Highly recommended bringing water shoes if you plan to be in the ocean as this resort is near the reef and not the best for being barefoot. The food was good for an all-inclusive resort, although I was disappointed with the quality of the sweet breads, which Mexico is typically great at. They have 24-hour room service, which we ordered on our last night; the food arrived in 30 minutes. We were pleased with the quality of the food and the fast service. Make sure you call in your room service order rather than using the web app. The daily activities and shows were nice, although I would have liked to see a place for dancing and more karaoke. The room was very beautiful, clean and maintained well by the housekeeping staff throughout our stay. The staff members at this resort are fantastic; restaurant servers, Leo and Sheila, were very kind and provided excellent dining service. Everyone we encountered was courteous and friendly. Check-out was very easy. A Resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Francine Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very open beautiful property, always clean
Stayed 7 nights in Dec 2024

8/10 Good

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is GORGEOUS! For the most part, it seems very well spaced out and not overly busy. We were able to get cabanas and beach chairs whenever we wanted on the beach. While the concrete blocks in the ocean are an eyesore, they allowed us to enjoy the ocean even on “red flag” days inside of the blocks. The staff were excellent, and the food and drinks all tasted great. The only bottleneck that we noticed was with dinner service: it was exceptionally hard to get reservations, had very long wait times for walk in (if you even could), and the food took on average over one hour to arrive. Overall, would reccomend this resort, with the caveat to book reservations ASAP!
Stayed 7 nights in Dec 2024