PREM Group UK North Bristol hotels

"Ok, the staff were exceptional, all of them actuallly, and I received my early morning call. The breakfast I had at 4 am was disappointing, why not consider getting coiked breakfasts earlier? However, this hotel is lovely, I thought all the staff members were amazing!!! Very helpful and so efficient, thankyou😊❤️"

"Stayed as we watching a show a the bath forum and dint want to travel home "

"This might just be the best hotel I've ever stayed in. I came straight from work, upon my arrival to reception, the receptionist (Amelie/Amelia?) could not have been more welcoming. As I was checking in, I was offered a complimentary drink which was lovely. I was then offered to sign up to the free members club which I did and immediately got a free room upgrade and 2 mini bottles of Prosecco for the room as I was having a girls night with my best friend. The room was huge, the view was stunning and the breakfast was to die for. Can't wait to come back. Every second was pure bliss. Thank you so much for such a magnificent stay. "

"We had a fabulous stay at the Gainsborough. The whole experience from start to finish was perfect, the staff were so friendly and helpful. The room was beautiful and the bed was super comfy. We used the spa 3 times during the stay and it has fantastic facilities - my only one point of improvement would be to fix some of the jets in the spa so they’re all working! We stayed during the half marathon weekend and the morning of the marathon they even had gels and protein bars in reception for the runners! Such a nice touch. Perfect weekend in Bath made even better by staying at such a gorgeous hotel! "

"Relaxing. The hotel has a Gym and Swimming Pool. The staff is very friendly, helpful and accommodating. Hotel is a good location. This is our second booking . Many Thanks ! 😊"

"Easy, quick check in with friendly staff. Clean, quiet, comfortable rooms (that actually get DARK at night!!).convenient location, easy to walk around town."

"Amazing accomadion, so much available in the hotel, staff were so lovely & helpful. Best weekend ever highly recommend"

"One of the best stays and dining we've had in a while! Amazing find!"

"It was good"