Hotel 27 by LuxUrban

2.5 star property
Art Deco New York hotel in Manhattan with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel 27 by LuxUrban

Staircase
Premium bedding, pillow-top beds, in-room safe, desk
Shower, designer toiletries, hair dryer, dressing gowns
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 5 of 5 rooms

Premium Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
Designer toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Traditional Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Basic Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
Designer toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
Designer toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Map
62 Madison Avenue, New York, NY, 10016

What's nearby

  • Empire State Building - 8 min walk
  • Madison Square Garden - 13 min walk
  • Grand Central Terminal - 17 min walk
  • Broadway - 17 min walk
  • Times Square - 18 min walk

Getting around

  • 28 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Hillstone - ‬2 min walk
  • ‪ilili Restaurant - ‬2 min walk
  • ‪Mark's Off Madison - ‬2 min walk
  • ‪John Doe - ‬3 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hotel 27 by LuxUrban

Boutique hotel near 5th Avenue
Close to Empire State Building and Madison Square Garden, Hotel 27 by LuxUrban has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, a 24-hour front desk and multilingual staff
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with premium channels
  • Childcare services, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room babysitting
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 1902
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 350.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 350.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property does not have any lifts

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Frequently asked questions

Is Hotel 27 by LuxUrban pet-friendly?

Yes, Hotel 27 by LuxUrban allows cats and dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 350.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel 27 by LuxUrban?

This property doesn't offer parking.

What time is check-in at Hotel 27 by LuxUrban?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel 27 by LuxUrban?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel 27 by LuxUrban located?

Located in Manhattan, this boutique hotel is steps away from Madison Square Park and 5th Avenue. Empire State Building and Gramercy Park are also within 10 minutes. 28 St. Station (Park Av. S) and 28 St. Station (Broadway) are within a 5-minute walk.

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 603 reviews" "
Rating 8 - Good. 197 out of 603 reviews" "
Rating 6 - Okay. 101 out of 603 reviews" "
Rating 4 - Poor. 55 out of 603 reviews" "
Rating 2 - Terrible. 50 out of 603 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Is clean,good location the room was small and does not have central a/c but has an a/c on the window.
Stayed 4 nights in Oct 2024

6/10 Okay

John

Stayed 2 nights in Oct 2024

8/10 Good

Stanley McDonald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Value for money, easy access to subway, helpful front staff; Wi-fi and TV reception, not to good. Phone was not working
Stayed 5 nights in Oct 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really awful stay at Hotel27. The standard room was tiny, barely enough room for the bed and a table. When we arrived the TV wasn't working and because it was evening there was no one to come and fix it. The aircon unit was very noisy all night - it was next to the bed and we got hardly any sleep. And when we tried to have a shower in the morning the water was cold. Also the windows were filthy and there were many small flies in the shower. Turns out the water was OK, just had had to wait a very long time for hot water to come through the pipes (but we didn't know that). The engineer replaced the firestick which was used with the TV, but the new one had mainly UK apps which are not accessible in the US. This is a budget hotel but even so it was terrible.
Stayed 3 nights in Oct 2024

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service
Very basic but clean. Staff was friendly. Overall, for the price, I'd choose this again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got charge $ 150.00 deposit upon check in ( Thats normal ), at check out they return the deposit ( It was pending ); today both charges disappear and there is a new one for $ 150.00 pending. I did not received any statement upon check out explaining this charge. On top on that awful hotel ( TV wasn't working, shower was cloght ). I know its a discount hotel and i was there for a quick business trip, but the hotel was just awful. I need my refund back of the $ 150.00 "deposit Fee"
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than we expected. One thing to note, the windows are not insulated from the noise, so bring your earplugs, that’s what we did, and was great!
Stayed 5 nights in Oct 2024

6/10 Okay

Khalid

Travelled with group
Disliked: Property conditions & facilities
It's too much for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
Great spot for staying in the city! Rooms are nice a little small but overall great experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Fernanda Sherlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 the staff was incredible 😲 the room was big and comfortable and also clean. Thank you!
Stayed 3 nights in Oct 2024

2/10 Terrible

Jessica

Stayed 4 nights in Aug 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and experience
Stayed 3 nights in Oct 2024

8/10 Good

emyly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the friendly staff, many dining options nearby & walkable attractions as well. close to a pharmacy.
Stayed 2 nights in Oct 2024

8/10 Good

Bruna

Liked: Cleanliness, property conditions & facilities
It’s was ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I think that a small hotel safe could be a great addition to the rooms
Stayed 1 night in Sep 2024

8/10 Good

Raymond, Calgary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I was thrown off by the psychic booth in front of the hotel reception area. I second guessed if it was the hotel. The lobby was clean and the staff were friendly. The hotel was in an old thin building hence the space limitation. The elevator was quiet, even though our room is in front of the elevator, we did not hear it when being used. Our room was 604 - there was no view. Some things I would rather have fixed 1) The window was dirty / dusty 2) There was no exhaust in the washroom 3) The TV was not working, though we never used it since we tour outside. 4) There was only 1 chair for sitting. 5) There was no safe to store our valuables The property was close to the subway it's very accessible. Very close to flat iron building, hence it's close to the hop on hop off bus tours. The receptionists were very helpful, the check in process was very smooth. They even stored our luggage before we checked in and after we checked out. I believe Carmina helped us with out check out she was amazing. Overall, this hotel is not over grand but for the price and location this is worth our time and money. We spent USD$1000 for 4 nights stay - not cheap for the type of hotel but we are in Manhattan. If we are touring back in Manhattan, this will be one of our options.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kassidee

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the value! Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Amenities
There was a regular problem with getting the elevator up to the upper floor level
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the center of everything. Perfect spot to stay at when visiting New York. I was questionable about it because of the reviews, took a chance and it paid off. The room was clean, there was no mold what so ever, and I got my money back hours after I checked out. Thank you Hotel 27 by LuxUrban
Stayed 2 nights in Sep 2024

4/10 Poor

Zakai

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner was loud all night coming on every couple of minutes. I could hear all NY had to offer throughout the night outside in my room. The toilet ran and made a squelching noise most of the night as well. I barely got any sleep during my stay. The hotel doors slam hard so when you or ther guests leave it is very loud. The location is very convenient to many restaurants and stores, to include whole foods and a fresh juice spot. Check in and out was quick and easy but the building definitely needs to get some upgrades.
Stayed 2 nights in Sep 2024

6/10 Okay

A

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very basic no frills older hotel. No amenities. The building and elevator and lobby is older but the room was exceptionally clean. The staff was superb. I checked in very early and they held my bags. I was from out of state and unfamiliar with the area and they were helpful with directions, recommendations, everything.
Stayed 1 night in Sep 2024

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024