Hotels in Nea Alikarnassos, Heraklion

"Fantastic hotel. Everything about it, the staff food are excellent as usual. We will keep on coming to this hotel. "

"We traveled as a family: two of us and our 1.5-year-old. The room we stayed in was spacious. The beds were relatively comfortable, and the room was clean and well maintained. The biggest treat was the view. We had a room on the fourth floor with a spectacular view of the bay and the sea beyond. Breakfast was served on the top floor, and the dining area also had a spectacular view of the sea. The breakfast options were some of the best we experienced, including self-made Greek coffee and a self-assembled traditional Cretan meal, a hand juicer to make your own fresh orange juice an loads of other options for food and drinks. In January, the room was a little chilly and slightly humid, and this was an unpleasant combination. But thankfully the heating element worked well enough, and we made it fairly comfortable in the end. The staff were very friendly. There is a small tea/coffee bar on the ground floor which needs to be serviced by the concierge. There is no tea kettle in the room itself! This was probably the only downside for our stay since we would have liked to warm up some of the water for our daughter or had the ability to make tea ourselves. Lastly, there is a laundry business just a few steps away from the hotel. The man who runs the business dropped off our clean laundry at the hotel. So, keep this option in mind as you travel. As a whole, this hotel was excellent. Get a room with a sea view. It is worth it."

"Property was in a great location, 5 minute walk to the beach and on a bus line which made it easy to get into Heraklion as well as too and from the airport as well as other tourist destinations such as the palace of Knossos. "

"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"Although we had a great stay at Mitsis selection Laguna when booking this I booked a bungalow sea view , i felt I was cheated on the room rate because we ended up with a garden view / children play area , and looked nothing like what was advertised on the website . We queried this at reception which we were offered another room but to another garden view so it wasn’t worth the upheaval of our belongings but the receptionist took a contact number if an upgrade became available he would call us. Never got a call . At the end of our holiday we learnt that another couple got a free upgrade to a bungalow sea view with Jazzi because they weren’t happy with their view either so I was really disappointed that the cost of garden view room rate is less than what we paid for . apart from this we can’t fault the hotel , all staff were lovely and attentive food and drinks were great too "

"Great hotel with lots of dining options and a great all inclusive package "

"Amazing location! Relaxing stay"