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Hotel Tamanoyu

3.5 star property
Matsumoto ryokan in Asama Onsen with coffee shop/cafe and restaurant

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Photo gallery for Hotel Tamanoyu

In-room safe, free WiFi
Hot springs
Hot springs
View from room
Front of property – evening/night

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

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About the area

Map
1-28-16 Asama Onsen, Matsumoto, Nagano, 390-0303

What's nearby

  • Asama Hot Spring - 5 min walk
  • Matsumoto Castle - 4 min drive
  • Matsumoto City Museum of Art - 4 min drive
  • Alps Park Matsumoto - 4 min drive
  • Matsumoto Performing Arts Center - 4 min drive

Getting around

  • Matsumoto Station - 5 min drive
  • Hotaka Station - 26 min drive
  • Nagoya (NKM-Komaki) - 176 min drive

Restaurants

  • ‪レストランパウゼ - ‬11 min walk
  • ‪CAFE THE GROVE - ‬14 min walk
  • ‪麺とび六方松本信大前店 - ‬16 min walk
  • ‪ラーメン屋 がったぼうず - ‬4 min walk
  • ‪富成伍郎商店 - ‬13 min walk

About this property

Hotel Tamanoyu

Ryokan near Matsumoto Castle
You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe and a bar at Hotel Tamanoyu. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also find perks such as:
  • Free self-parking
  • Full breakfast (surcharge), luggage storage and free newspapers
  • A front desk safe
Room features
All guest rooms at Hotel Tamanoyu offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Designer toiletries, bidets and hairdryers
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,160 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 2160.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Tamanoyu Matsumoto
Tamanoyu Matsumoto
Tamanoyu
Hotel Tamanoyu Ryokan
Hotel Tamanoyu Matsumoto
Hotel Tamanoyu Ryokan Matsumoto

Frequently asked questions

Is Hotel Tamanoyu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Tamanoyu?

Self-parking is free at this property.

What time is check-in at Hotel Tamanoyu?

Check-in start time: 3 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Hotel Tamanoyu?

Checkout is at 11 AM.

Where is Hotel Tamanoyu located?

Located in Asama Onsen, this ryokan is within 1 mile (2 km) of Asama Hot Spring and Shinshu Matsumoto Natural Art Museum. Matsumoto Folkcraft Museum and Utsukushigahara Onsen are also within 2 miles (3 km).

Hotel Tamanoyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The best Ryokan experience. The room is spacious, staffs are very friendly and try their best to make the guest feel like back home. The onsen is good, only tried the public one, but is good enough. The dinner is the highlight, the best we ever had. Beef, handmade soba etc... and the after dinner concert is a surprise. Really enjoy the stay , wish can stay longer
Room view
Stayed 1 night in Dec 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Lilienthal, Bethlehem, PA, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the private bath on the roof with view of the city.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury service and luxury price to match
Traditional luxury service in unique rooms. You do pay for it: very expensive!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They had 4 outdoor, rooftop private Onsens and 2 indoor public Onsens. We spent two nights and used the private Onsens four times. Absolutely fabulous. The rooms were traditional Japanese style Ryokens and it was something I would recommend for everyone visiting to give a try. The hotel was exceptionally clean.
Stayed 2 nights in Jun 2019

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent small Ryokan with choice of Onsen facilities. Great service and very good food. Only drawback is that location is a long way from Matsumato Castle, the station and other tourist spots. No problem if you have a car but taxis are few and far between.
Stayed 2 nights in May 2019

10/10 Excellent

Shelley, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional Japanese hotel with some western touches to make visitors feel welcome. Service was outstanding by very friendly staff
Stayed 1 night in May 2019

10/10 Excellent

Pimpisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
เป็นเรียวกังที่น่ารักมาก บริการ-ให้คำแนะนำดีมาก
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Ayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the private onsen, the design of the room, the staff’s service. But the location of the place is real bad because it does not have shuttle service and the public bus’s timing is also bad because of its Low frequency.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing experience at a beautiful hotel. My husband and I remember our trip here often and would love to go back
Stayed 1 night in Oct 2018

10/10 Excellent

Erick M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and food = incredible experience
This was our "ryokan experience" on our recent trip around Japan, and what an experience! Kota and his staff were incredibly gracious and accommodating. The rooms are understandably spartan, but that's the point. The washoku meals were fabulous. We are not breakfast eaters, but we couldn't help but make an exception here. The same goes for the President's soba. Both the public and private onsens are well maintained and a welcome respite after days of travel or walking the streets of Matsumoto. Of the four hotels we stayed in around Japan, this is the one we will definitely be returning to!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great for family and couple travelling in Matsumot
Good onsen hotel in Matsumoto. But will likely need to access by car or taxi from Matsumoto.
Stayed 1 night in Dec 2018

10/10 Excellent

Pong, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in matsumoto
Very good hotel with hot spring with Japanese style breakfast and dinner, especially soba noodles of this area.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dee, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and customer service
We had a large Japanese style corner room with open-air bath. The bath had windows that opened, so you could soak whilst looking out over the city to the mountains. I just wish we'd had more time to enjoy it, (we were only there overnight). The staff were expecting us and we were given a wheatgrass drink and cake whilst checking in. The room was large and the futons comfy. Giving us washbags with complementary towels was a nice touch, as was providing hot water in a thermos for us to make tea. The hotel provided a vegetarian meal for me and my younger son, (and gave us a cash refund as what we ate was less than the 'half board' kaiseki). They were able to cater for my older son's peanut/nut allergies. Breakfast was spectacular, (a vegetarian Japanese breakfast was provided for me and my younger son. We booked an eve session in one of the rooftop onsens at no extra cost. There is a lovely gift shop in the lobby. The hotel is easy to find by using the no.32 bus at stop no.1 outside Matsumoto station. Get a map from the hekpful staff in tourist information, (in the station) and ask them to mark the hotel on the map. Don't expect to do anything outside the hotel in the evening. It's in a residential area - the hotel IS the destination. I would go back to Matsumoto just to stay in this hotel - it was that good. I have stayed in some pretty nice hotels, at various places around the world, and this was up there with the bes for me. It is just a really lovely place.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝夕の食事が最高だった！スタッフのみなさん親切でとても良い旅になりました。ありがとうございました。
Stayed 1 night in Oct 2020

10/10 Excellent

tatsumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お勧めできる宿
全てのサービスが親切丁寧。 無料の里山探索ツアー6:30～1時間半とても良かった
Stayed 1 night in Aug 2020

10/10 Excellent

MIKI, 宮城県仙台市

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の冷蔵庫が冷えない。大浴場の露天風呂の入り口が開かなかった。
Stayed 1 night in Jul 2020

8/10 Good

minmi, 千葉県

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
他県に移動が解禁になって初日だったので、まだまだ人は少なかったですが、お風呂はとても気持ちが良かったです！ 朝の朝食も美味しくいただきました！
Stayed 1 night in Jun 2020

10/10 Excellent

KEIKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心尽くしに感謝
家族旅行(5人)で利用しました。 到着が夕食の提供時間を過ぎていたにも関わらず、気持ち良くご対応頂きました。 お料理もとっても美味しく、細やかな心づかいを感じました。 お部屋は二間続きの和室でした。 洗面がダブルボールで、おトイレも2つあり、非常に助かりました。 松本に行くことがあれば、また是非、玉之湯さんにお世話になりたいと思います。
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事が美味しかったです。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かで快適でした。 貸切の屋上露天風呂は季節が良ければ最高かも。 たまたま暖かい日でしたが、それでも寒かったです。 雪が降っていても、良かったかもしれません。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Hin Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019