Harbin Hotels with Restaurants

"The staff does not speak English at all. Make sure you have a translator on your phone. The internet speed is unacceptable (unusable). Also, you have to have a local cell phone number in order to log in on the internet. This is crazy for international guests staying at the hotel. The breakfast fair to poor. Very limited selection for Western choices and all the hot food was cold."

"Room Service staff didn't clean the room properly"

"Highly recommend"

"The hotel is right in the middle of an outdoor shopping district and near Zhaolin Park and several bus stops. Convenient shopping and easy transportation access."

"The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted."

"The heat in the room was too high, but it helped when we opened the window for a while. Staff were polite, Check in was fast. Breakfast was decent, mostly Chinese dishes, but there were wieners and little cakes. "

"I arrived at this hotel at 2am, Saturday, Demember 19th. I had made a booking through Hotels.com. It was freezing cold outside, and I was very much looking forward to getting to my room. However, when I got to the front desk, the receptionist called the manager and then told me I couldn't stay. She was obviously embarassed about the whole situation, and apologised. When I asked to know why, she told me through a translation app, and I quote: "Oh, we welcome foreign friends, but it's a special...

"房內暖氣不足，另要了棉被與暖爐。退房時一直無法刷退訂金，只能請櫃檯人員另做處理。"