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"Very spacious "

"Apartment is new and very well appointed. There are 2 bedrooms - one has a western bed and the other has futons. Bedrooms are small and doesn’t have cupboards or other furnishings. That is fine because we spent most of our time in the living area. The kitchen is very complete and all utensils are provided. There are 2 separate toilet bowls but only a shared shower. Staff service is excellent. Location wise it is in a quiet neighbourhood but it is definitely not a place if you don’t have a car. A...

"Wonderful hotel and the staff were very helpful. Our room was very spacious and clean. The private bath is recommended if you have tattoos. "

"It was very fun to be so pampered and taken care of. As soon as we arrived, the staff were there ready to pamper us. One of the ladies spoke English, and was very helpful in navigating our first stay at a Ryokan. Dinner was very fun. The onsens were an exciting new experience as well. We thoroughly enjoyed it."

"Great location with incredibly helpful and friendly staff. We would have been stranded without his help and would highly recommend staying here. "

"The breakfast had lots of options and was delicious. The staff was also helpful and welcoming"

"Excellent service, food and view. The spa is perfect for those who just gone up to Mount Fuji. "

"Clean, onsen, free ice cream and Ramen"

"Okay"

"We enjoyed the hot springs and great breakfast buffet that we can taste local signature food! It’s nice they give complimentary Yakut and tiny ice cream bar after the hot springs. "

"The hotel was lovely, the open air onsen was beautiful, the rooms traditional & the staff very friendly, welcoming & helpful"

"The property was beautiful and the staff was extremely friendly and helpful. "

"Property had doubled the price at check in and wanted us to pay them directly. I booked on Expedia thinking I had it all covered. Being in the middle of nowhere in a foreign county, I felt scammed. We had to look for a new place during the night on the fly. Worst part of our visit to Japan was this booking. I felt they knew they were the only option available nearby. "

"We stayed here in hopes of seeing Mt. Fuji and got the best view. We enjoyed a relaxing day of rain, but woke to sun and a great view. The property is clean and staff freinsly. It was a birthday trip and they noticed it on my passport and created a sign and gift. Should’ve read the details on the website to bring food in, but they were willing to help. Will for sure stay if ever in the area again. "