Occidental Costa Cancún All Inclusive

3.5 star property
Beach spa retreat, walking distance from Escénica Tower

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Free minibar, in-room safe, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
The price is RM858
RM1,055 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite, Hot Tub, Ocean View

Highlights

Private hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.0 km
  • Plaza 28 - 6 min drive - 5.5 km
  • Tortuga Beach - 7 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

All-inclusive eco-certified property near Puerto Cancun Marina Town Center
Located close to Escénica Tower and Plaza 28, Occidental Costa Cancún All Inclusive provides a free breakfast buffet, a poolside bar and shopping on-site. This property is a great place to bask in the sun with a white sand beach and sunloungers. Treat yourself to a massage, a facial or a body treatment at zenserenz, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature seafood and more. Yoga classes and fitness classes are offered at the gym; Occidental Costa Cancún All Inclusive also has a garden, a playground and a hair salon. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), a front desk safe and tour/ticket information
  • Multilingual staff, a porter/bellboy and concierge services
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 358 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on 26 Nov 2024 start from RM 857.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Costa Cancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Costa Cancún All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Costa Cancún All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Occidental Costa Cancún All Inclusive?

Yes, the property is all-inclusive.

Where is Occidental Costa Cancún All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 2 mi (3 km) of Escénica Tower and Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 mi (10 km).

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 981 out of 2354 reviews" "
Rating 8 - Good. 640 out of 2354 reviews" "
Rating 6 - Okay. 341 out of 2354 reviews" "
Rating 4 - Poor. 190 out of 2354 reviews" "
Rating 2 - Terrible. 202 out of 2354 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service very convenient
Stayed 7 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing , place is clean and located next to the ferry terminal.
Stayed 3 nights in Oct 2024

4/10 Poor

Adina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jorge

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Older property not maintained well. Main door on my room had a huge gap allowing hot air and humidity to enter and keeping my A/C running longer than needed creating a muggy moist feeling. Bathroom is outdated. Plug next to bed was empty, my charger did not work and had to plug next to TV. Overall great people but badly maintained property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio C.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great food options,
Stayed 5 nights in Nov 2024

10/10 Excellent

Nadiya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good !
Stayed 8 nights in Oct 2024

2/10 Terrible

mercedes, bklyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel doesn’t treat everyone the same it was my anniversary and they didn’t do anything special another couple of got an upgrade a bottle of wine and upgraded room
Stayed 6 nights in Nov 2024

8/10 Good

Sukhdeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient close to the Cancun airport. Very clean and staff is very friendly. Wish there beach was little more clean.
Stayed 1 night in Nov 2024

6/10 Okay

DeJuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
One restaurant a night open and we couldn’t get a reservation for any of the restaurants until our last night. Buffet food wasn’t good either.
Stayed 3 nights in Nov 2024

6/10 Okay

jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Came for anniversary, room they gave us was extremely dirty and beds weren't in there places. Second room given to us the AC didn't want to work. Third room given to us the sink was leaking and their floor lamp was broken leaning against the wall. At the there was a glass shard in the pool I cut my foot up, bleeding like crazy, they wanted me to fill out a document saying they are not responsible and/or liable etc. I refused. Not the type of vacation you are looking for if you are celebrating a special occasion. Extremely dissapointing especially when you have been looking forward to escape from celebrate and have down time. They did approach us afterwards to mend everything with a room upgrade, specialty dining, champagne and chocolate covered strawberries. It was bad the first 24 hours of is arriving, but I will definitely accept that Sheyla and Luis from management worked very hard to help us. The bartenders Enrique and Gerardo and servers Sandra and Carmen were spectacular! The girls that were in charge of entertainment a special shout-out to them.
Stayed 5 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. And everybody was friendly and hospitale.
Stayed 5 nights in Oct 2024

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation
Stayed 3 nights in Nov 2024

10/10 Excellent

Omaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Anthony Urbano, maria hernandez y Gualberto are the top of the top, very helpful and provide the best service! They make you feel you are in a 5 star hotel!!!! The drinks can be improved, the alcohol you can barely taste it. The beach area is not the best, they should do something about it.
Stayed 3 nights in Oct 2024

8/10 Good

arnaldo, Isabela

Liked: Cleanliness
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, but needs a larger dining area , for all inclusive ,
Stayed 5 nights in Oct 2024

4/10 Poor

Tammy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

CUAUHTEMOC

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless, and the common areas were always well-maintained. The housekeeping team did a great job every day. it was a great stay. The hotel had a nice pool and good shows Also, there offers excellent and varied food quality. The reception staff had a bad attitude was rude and acted like they were bothered by our questions.They gave me my room late and made me stand in line again to give me the key. The phone in my room never worked during my stay, I reported it but it was never fixed.
Stayed 4 nights in Nov 2024

4/10 Poor

Constantin

The property was not bad it’s the service and the food was not good except the selected restaurant and the drinks were horrible, no taste at all.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Oct 2024

10/10 Excellent

Juan Ramon Colon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. I consider this hotel a 4 star .
Stayed 7 nights in Oct 2024

8/10 Good

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is really simple Breakfast 5🌟 Lunch & Dinner 2.5 🌟 Drinks ( Watery ) 3🌟 Apart from that everything else is 10/10
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Liked: Staff & service
Property was nice needs more activities and a better water filter, shower water smelled like sewage.
Stayed 6 nights in Oct 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have to improve customer service
Stayed 3 nights in Oct 2024

6/10 Okay

Luis Manuel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff was amazing very friendly property was very well-maintained. Unfortunately when you go see other properties like Xcaret There really is nothing that compares in size amenities, but this place was a budget friendly option and service and staff were amazing
Stayed 3 nights in Oct 2024