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Krystal Grand Cancun All Inclusive

4.0 star property
Kick back on pristine beaches and discover why this gem shines so bright! Enjoy refreshing cocktails by the pool or indulge in rejuvenating treatments.

Choose dates to view prices

Photo gallery for Krystal Grand Cancun All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Private spa tub
Outdoor wedding area
Premium bedding, down duvets, pillow-top beds, in-room safe
Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa
The current price is RM1,692
RM2,064 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Altitude Suite King, Ocean Front

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite King, Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 51 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite Ocean Front

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Corner Suite Ocean Front

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, Multiple Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 88 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

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Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Corner Suite, Partial Ocean view

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Corner Suite, Partial Ocean view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Master Suite, Ocean front

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Master Suite, Ocean front

Highlights

Balcony
Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 44 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite 2 double beds, Boulevard view

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite 2 double beds, Boulevard view

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Partial Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room, 1 King Bed, Sea View

Premium bedding, down duvets, pillow-top beds, in-room safe

Honeymoon Room, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 132 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Suite King, Boulevard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Altitude Suite King, Boulevard View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow-top bed
  • 51 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Krystal Cancun All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
7.2 out of 10, Good, 1,012 reviews
The price is RM1,473
RM1,799 total
includes taxes & fees
23 Feb - 24 Feb
Krystal Cancun All Inclusive
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About the area

Map
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 1 min walk
  • Cancun Convention Center - 6 min walk
  • Forum Beach - 7 min walk
  • Caracol Beach - 8 min walk
  • Hotel Zone Beaches - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • ‪Hooters - ‬6 min walk
  • ‪Mandala - ‬6 min walk
  • ‪The Moongate - ‬2 min walk
  • ‪Monkey Business - ‬5 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬7 min walk

About this property

Krystal Grand Cancun All Inclusive

Upscale family-friendly hotel near Gaviota Azul Beach
Close to Hotel Zone Beaches and Cancun Convention Center, Krystal Grand Cancun All Inclusive provides a swim-up bar, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beach cabanas and sunloungers. Treat yourself to a facial, a massage or reflexology at Krystal Spa, the on-site spa. Be sure to enjoy a meal at Restaurante Ayami, the on-site restaurant. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • A 24-hour front desk, concierge services and a front desk safe
  • Beach towels, luggage storage and a TV in reception
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 398 rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, childcare services and free infant beds
  • Pillowtop mattresses, down duvets and free extra futons
  • Bathrooms with showers and free toiletries
  • 50-inch LED TVs with premium channels
  • Wardrobes/cupboards, balconies and free extra beds

All-inclusive details

All-inclusive room rates at Krystal Grand Cancun All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Red Fish
  • Restaurante Ayami
  • Risotto
  • Terraza el Mortero
  • The Grill

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free extra futon
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Access to the Infinite pool is available only for guests staying at the Altitude Tower

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Krystal Grand Cancun All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Krystal Grand Cancun All Inclusive?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Cancun All Inclusive on 27 Feb 2025 start from RM 1,691.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Krystal Grand Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Krystal Grand Cancun All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Grand Cancun All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Krystal Grand Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is just steps away from Gaviota Azul Beach and Hotel Zone Beaches. Cancun Convention Center and Forum Beach are also within 15 minutes.

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Krystal Grand Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1037 reviews
Rating 8 - Good. 211 out of 1037 reviews
Rating 6 - Okay. 165 out of 1037 reviews
Rating 4 - Poor. 108 out of 1037 reviews
Rating 2 - Terrible. 143 out of 1037 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thuy

Very nice, beautiful beaches
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie Ann

Great beach access!!

8/10 Good

RICARDO

The staff was very good. The food needed to be improved for an all inclusive. The beach area was nice the rooms were good also. Enjoyed my trip.
Stayed 3 nights in Feb 2025

8/10 Good

Julissa

The location is great and the beach is beautiful. Some of the servers are kind of rude but overall it was a good experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Abisahi Perez

Todo excelente
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Good location and staff were nice. The food for the reservation required restaurants were average. Buffet was great. Overall good stay and will stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheldon

Great experience overall. The personal service via whatapp really be helpful. The staffs are nice and easy to communicate. Highly recommended given the price.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ismael

The food was good!
Stayed 2 nights in Nov 2024

8/10 Good

Christina

Staff was great! Janer was very helpful when needed!
Stayed 4 nights in Dec 2024

6/10 Okay

Carmen N

My issue was the bracelet they give you when you check. I had a blue bracelet and that bracelet did not give me access to the infinity pool. It didn’t give me access to the good restaurants in the property. All inclusive means all inclusive they can tell you where you can eat and where you can swim.
Stayed 4 nights in Feb 2025

6/10 Okay

Faneau

Liked: Property conditions & facilities
Disliked: Staff & service
Nice location, beaches, and pools. But the rooms smell very bad.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aida

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Service is not good!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Berhanu

The properly was located right on the beautiful Caribbean water ,which was picture perfect for all your setting. It was truly picture perfect like the postcards.
Stayed 4 nights in Nov 2024

10/10 Excellent

Helena

Good!
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Me and my husband really enjoy our stay and the variety of activities and food. We love to eat and the food was very good. The staff was very helpful and friendly in anything we needed. The room was clean and a comfy bed what we loved most was the beach. Definitely we will stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Everything was amazing the staff the food the pool by the beach ! I recommend this my main one to choose when I fly to Cancun 🌟
Stayed 6 nights in Oct 2024

10/10 Excellent

Stephanie

Beautiful beach
Stayed 7 nights in Sep 2024

8/10 Good

Masis

Friendly and nice stuff
Stayed 3 nights in Nov 2024

6/10 Okay

Liz

Great staff, very friendly, respectful and attentive , horrible elevator service. Activities were good, dining was ok, pool and beach beautiful and very clean.
Stayed 7 nights in Nov 2024

10/10 Excellent

olga

Beautiful hotel, the beach is awesome for stay all day, my little girl love the pool
Stayed 6 nights in Aug 2024

10/10 Excellent

ADAN

Just a little bit longer on the pickup time. But other than that, everything was excellent. Definitely i will used Expidia in my next trip.
Stayed 5 nights in Dec 2024

2/10 Terrible

Mayra

The food is terrible in all of the restaurants.
Stayed 8 nights in Nov 2024

10/10 Excellent

Anna

Beautiful resort! Completely went over our expectation from pictures. The service and food was amazing and we had great concierge service that was extremely helpful with booking outside activities. The views were breathtaking and the room was so nice. We stayed in the altitude master suite and everything was perfect especially for the price. Nice and funny staff and within walking distance of everything you need from shopping to nightlife! Highly recommend coco bongo as well! It was a great trip and will definitely come again!
Stayed 3 nights in Dec 2024

6/10 Okay

Tyler Travis

Nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Griselda

Everything was great we really enjoyed our visit, with great people and great food!! Activities for all the family.
Stayed 3 nights in Sep 2024