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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Family-friendly fun at the beach, with 2 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
The price is RM2,344
RM2,429 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

View from room

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

View from room

Studio With Jacuzzi

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
3 bedrooms
Premium bedding
Ceiling fan
3 bathrooms
  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Premium bedding
  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Similar properties

Private beach nearby, white sand

Ventus Ha at Marina El Cid Spa & Beach Resort

Pool
Hot tub
All-inclusive
Spa
8.8 out of 10, Excellent, (657)
The price is RM1,855
RM2,336 total
includes taxes & fees
23 Jan - 24 Jan
Ventus Ha at Marina El Cid Spa & Beach Resort
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About the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive
  • Ojo de Agua Beach - 7 min drive
  • Crococun Zoo - 9 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive
  • Puerto Morelos Beach - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Upscale all-inclusive property
You can look forward to a marina, a swim-up bar and a poolside bar at Hotel Marina El Cid Spa & Beach Resort All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Treat yourself to a facial, a body wrap or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include ecotours, kayaking and fishing. Guests can also expect to find a rooftop terrace, shopping on-site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Express check-out, express check-in and babysitting (surcharge)
  • A 24-hour front desk, a lift and a porter/bellboy
  • Coffee/tea in reception, tour/ticket information and wedding services
  • Guest reviews give top marks for the family-friendly amenities, dining options and overall value
Room features
All 500 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as air conditioning and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Showers, free toiletries and hairdryers
  • TVs with satellite channels
  • Balconies, childcare services and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Marina El Cid Spa & Beach Resort All Inclusive on 6 Feb 2025 start from RM 2,344.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Marina El Cid Spa & Beach Resort All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, kayaking, surfing/body boarding and more.

Where is Hotel Marina El Cid Spa & Beach Resort All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1096 out of 1928 reviews" "
Rating 8 - Good. 497 out of 1928 reviews" "
Rating 6 - Okay. 196 out of 1928 reviews" "
Rating 4 - Poor. 73 out of 1928 reviews" "
Rating 2 - Terrible. 66 out of 1928 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mariia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with the family. Super friendly and pleasant staff. Yummy food. Beautiful hotel room and a service. The only con-the wave- breakers on the beach; not accessible for swimming…But other resorts’ pools are accessible for everybody. Great pools though. Overall, loved the hotel and the resort itself.
Stayed 5 nights in Nov 2024

8/10 Good

Colin David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food is available thru out the property but meficore in quality.
Stayed 7 nights in Jan 2025

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in house golf cart transportation very good ,however the many restaurant offerings need a major UPGRADE! the EL CID staff were 5 star!
Stayed 4 nights in Jan 2025

10/10 Excellent

Luda

Stayed 4 nights in Jan 2025

8/10 Good

Jamie Parrish

Travelled with family
Liked: Cleanliness, staff & service
The resort was great! Very family friendly, great for kids and adults. Property grounds were very clean and well-maintained. My only issue was with our room, we paid for an upgraded Studio with Jacuzzi room but the jacuzzi put out only cool water. I asked maintenance to address it on day 3 of our 7 day stay but it was never fixed. That was a big disappointment…who wants to soak in a cool jacuzzi tub? None of us did. Other than that, the room was clean and the daily housekeeping service was good. Would stay there again but wouldn’t pay for upgraded room. Great family resort!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 7 nights in Nov 2024

10/10 Excellent

Charlie C

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail here is amazing. Great staff and food. Beautiful property.
Stayed 5 nights in Jan 2025

10/10 Excellent

Aaron

Loved it
Stayed 5 nights in Jan 2025

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, a great food and accommodation.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Ventus Ha side. It was quiet. Clean. Rooftop pool. Everything we wanted.
Stayed 7 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 5 nights in Jan 2025

8/10 Good

precious Obrutshe, Oshawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Weijian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had wonderful time and enjoy everything there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sébastien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Meals were tasty! Maybe a bit complicated for the “à la carte” restaurants, you need to be real quick to make your reservation or else you will eat at 9:30pm, but nothing to make me substrat a star! Suite was spacious, spotless and housekeeping very efficient! Koodos for the 24hr room service! Will definitely return in the future!
Stayed 7 nights in Jan 2025

2/10 Terrible

Mai Lee

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Was not family friendly at all like they have stated on their site. I was not able to get rooms close with my kids, not even in the same building, and I was asked to pay $200 dollars more if I wanted to stay in the same building as my kids. There was one lobby bartender that was mad at our kids for getting drinks and he was even mad at me for getting a virgin mix drink. I was told by him the whole mix drink menu could not be made into virgin drinks when other days I could get it in virgin drinks with a different bartender. If we had 6 or more people every time we went to eat at the buffet restaurant we had to wait, and they would let a couple groups of people behind us with 2-3 people go before us even when we said we all didn't have to sit together at a table. We could never reserve a night to have dinner at 5 to 8 pm because we had too many people. They only had reservations for us after 9:00pm so all our dinner reservations were always at 9:00 and 9:30 and we were only able to reserve dinner 3 nights out of our 5 nights there because reservations were all full and booked and it was only our 2nd day there when we reserved for our dinners. I asked to talk to a manger, and he didn't seem to care about my concerns making it seem like he didn't want to address it to his employees about good customer services. I don't recommend families going to this hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

sangmin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I was disappointed by how different the photos and real rooms look. Also the rooms smelt really funky. I coudln't get used to it, and it bothered me in my sleep quite a bit. Also, I got a crap load of acne on one side of my face that I sleep on, so i question how clean the bed sheets were too.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marleni

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! Staff was very friendly. Unfortunately, there was a bad odor where the little creek is, but there isn’t much they can do about that. Overall, great experience and highly recommend it. Food was the best I’ve ever had at an all inclusive resort. Many food options and plenty of events to keep you entertained.
Stayed 6 nights in Jan 2025

4/10 Poor

Ge, Sheboygan

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff didn’t speak English well, terrible service. Not many food choices. Same food at every restaurant every day.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yisel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this El Cid hotel and definitely coming back. Love the food and the service, and it is a beautiful area surrounded by amazing nature.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra Echevarria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit to this particular resort. Everything is excellent. The service, the rooms, the property and the food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are excellent, it is a high class resort. The food, pool, maintenance and friendliness of the staff is 5 star. The El Cid and Ventus are connected and there is no barrier or marker between the two, so it is really just one big complex. You have to go through a dirt road from Puerto Morelos to get to the site and the taxi fee to get to and from the facility is doubled or tripled the local rate and highly controlled another downside is the beach which is not really worth using since it has gigantic sand bags and turbulent water. If you want to stay on-site and don't need a beach, this place has everything you need. Kudos for all they do to make birthdays special.
Stayed 1 night in Dec 2024

8/10 Good

SHAUNA TAYLOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. Buffet is very kid friendly- a la carte restaurants are better for adults. Rooms are clean, staff is very accommodating. Don’t let them suck you into HAVING to meet with guest services when you arrive for the long presentation to purchase packages. They called and woke us up two days in a row because we were too tired and hungry to sit with them after a long day of travel. Just tell them right away while checking in that you’re not interested. If you want excursions go to the Expedia desk or towel desk by the main pool for help
Stayed 7 nights in Dec 2024

6/10 Okay

Johnobinna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is clean, the food is great, and the service was excellent all until Christmas eve. I had reached out at the beginning of December via email to the concierge about pricing and the process for guest passes for my parents who would be visiting us at the resort on Christmas eve and Christmas day to see their grandchild, as they are already spending time in Mexico for the holiday. They gave us the price for half day pass and full day pass. The day prior to Christmas eve, I checked again at the front desk, and requested to pay ahead of time for my parents arrival the next day. I was told the guests need to be present in order to issue the day passes and they need to present their IDs, and they explained and wrote down the pricing information-which was consistent with the email I received almost 1 month prior. I was advised to call security when my parents were 30 minutes away so that they can be let into the resort until I meet them at reception and sort out the guest passes. Upon my parents arrival, the front desk said they cannot issue guest passes on Christmas eve and Christmas day this is policy. My parents had rented a car, driven 5 hours, spent thousands of dollars to meet us. Shocked and upset, I requested to speak to the manager but he was no help. Finally he called someone and then he significantly raised the price of the day passes per person, per day. Be careful, they are shifty.
Stayed 6 nights in Dec 2024

8/10 Good

Ryan Athol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time here and my family and I had an absolute blast!
Stayed 7 nights in Dec 2024