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Bahía Tolok

3.5 star property
Hotel with a full-service spa, near North Beach

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Photo gallery for Bahía Tolok

Dining
Premium bedding, down duvets, in-room safe, blackout curtains
Living area
Exterior
Premium bedding, down duvets, in-room safe, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is RM394
RM630 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Terrace
Garden
Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Penthouse

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Dining table
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Room, 1 King Bed, Refrigerator

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Premium bedding, down duvets, in-room safe, blackout curtains

Family Room, Terrace, City View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Apartment, Multiple Beds, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 56 sq m
  • Sea view
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premium bedding, down duvets, in-room safe, blackout curtains

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
Flat-screen TV
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Presidential Cabin

Premium bedding, down duvets, in-room safe, blackout curtains

Presidential Cabin

Highlights

Balcony
Air conditioning
Fridge
Dining table
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Premium bedding, down duvets, in-room safe, blackout curtains

Comfort Studio, Accessible, Kitchen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Double Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Premium bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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Izla Beach Front Hotel

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  • Parking included
8.8 out of 10, Excellent, 1,008 reviews
The price is RM871
RM1,069 total
includes taxes & fees
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About the area

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Garrafon Natural Reef Park - 2 min walk
  • Isla Mujeres Ferry Terminal - 16 min walk
  • Miguel Hidalgo - 18 min walk
  • North Beach - 5 min drive
  • Dolphin Discovery - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive

Restaurants

  • ‪Picus - ‬17 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Mocambo Lancheros - ‬17 min walk
  • ‪luna Grill - ‬17 min walk
  • ‪Mango Café - ‬19 min walk

About this property

Bahía Tolok

Hotel near Isla Mujeres Ferry Terminal
At Bahía Tolok, you can look forward to a terrace, a garden and conference space. Indulge in a manicure/pedicure, a sports massage and a facial at the on-site spa. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), meeting rooms and barbecues
  • Wedding services, luggage storage and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bahía Tolok offer perks, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 50-inch flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, balconies and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • Highchair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run films
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Bahía Tolok?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Bahía Tolok on 23 Feb 2025 start from RM 394.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahía Tolok?

Self-parking is free at this property.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Bahía Tolok?

Checkout is at noon.

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.

Where is Bahía Tolok located?

Situated by the sea, this spa hotel is within 1 mile (2 km) of Garrafon Natural Reef Park, Isla Mujeres Ferry Terminal and North Beach. Miguel Hidalgo and Faro de Punta Norte are also within 1 mile (2 km).

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Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 176 reviews
Rating 8 - Good. 37 out of 176 reviews
Rating 6 - Okay. 17 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 10 out of 176 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Francine

Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Amy

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michele

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Stayed 7 nights in Jan 2025

10/10 Excellent

Christine

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Stayed 4 nights in Jan 2025

8/10 Good

Pim

Nice place to sleep and also eat. Walking distance to the town.
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Good service and atention
Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Super unique and adorable! Exceeded my expectations!
Stayed 2 nights in Dec 2024

6/10 Okay

Matthew

Rude staff charged us extra for everything, including having guests over
Stayed 3 nights in Jan 2025

10/10 Excellent

Alix

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Stayed 8 nights in Dec 2024

10/10 Excellent

Victor

Penthouse was incredible!
Stayed 4 nights in Sep 2024

8/10 Good

Robin

Great place to avoid party crowds.
Stayed 2 nights in Apr 2024

8/10 Good

Marie

It’s a beautiful boutique hotel nestled on the west side of the island . The pool and seating area are perfect. We felt like we were house guestsnd were treated wonderfully . It is very family friendly hotel . I highly recommend this place !!
Stayed 7 nights in May 2024

10/10 Excellent

Jeffrey

It was a beautifully taken care of property with very friendly and helpful staff.
Stayed 7 nights in Feb 2024

10/10 Excellent

Cynthia

Will be staying here again.
Stayed 4 nights in May 2023

10/10 Excellent

Marie-Christine

We had a great stay. Don’t pay attention to the bad reviews
Stayed 7 nights in Apr 2024

10/10 Excellent

Alice

Friendly, easy access to town..fun hammocks and pool & comfy beds.
Stayed 1 night in Feb 2023

10/10 Excellent

Glenn

Great place!
Stayed 1 night in Dec 2022

10/10 Excellent

Roger

Fantastic little hotel right on water about 1mile from ferry terminal.
Stayed 1 night in Jul 2023

8/10 Good

Thomas

Very nice rooms and comfortable beds
Stayed 4 nights in Mar 2023

10/10 Excellent

Jeffrey

Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

The hotel and rooms are beautiful.
Stayed 1 night in Jun 2022

10/10 Excellent

Tommy

Very nice place,wish it was for adults only,other then that we enjoyed it!! Would stay there again👍
Stayed 7 nights in Jun 2022

10/10 Excellent

Berta

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.
Stayed 4 nights in Apr 2023

10/10 Excellent

Elizabeth

We weren't sure what to expect but we're very pleasantly surprised by the lovely facility. The setting was beautiful, the room was lovely and we felt very welcomed by the excellent staff.
Stayed 1 night in Oct 2023