Ishin Arashiyama hotels

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"A very impressive hotel. I will recommend it to all my friends without hesitation. I will come back and stay here next time for sure."

"I want to sincerely thank Mr. Sai for his outstanding service and dedication. Due to me an accidental booking error, our two rooms were booked on different floors. When I explained that my 73-year-old mother couldn’t stay alone, Mr. Sai personally stepped in to resolve the situation. Mr Sai handled the case with great care and understanding, ensuring that we were accommodated at the same floor which is Peak Period in Kyoto. His empathy, professionalism, and quick action turned a potential challenge into a stress-free experience for us. Thank you, Mr. Sai, for going the extra mile and showing such genuine concern. Your hard work is truly appreciated!"

"Good location, staff very friendly, clean and quiet room, recommends to stay in this hotel."

"I frequently stay at this hotel for business. It is clean, quiet and very convenient to the Kyoto train station. The staff are friendly, helpful and speak English fluently."

"The room, hotel and staff were top notch with one exception: there was often a noticable 'sewer' smell in the bathroom. For this reason we always kept the bathroom door closed. There are only a few restaurants within easy walking distance . The nearest JR train station is about 15 minutes walk away."

"Lovely property! Walkable to Gion temples, restaurants and bars. Away from the frenzy of Kyoto City. A Zen oasis."

"This hotel met our expectations. The staff were friendly and happy to hold our luggage on the day we checked out. I shipped a few Amazon packages to the hotel, no issues. The room was clean and bright with a big window, and blackout curtains that worked well. We had a king bed, which can be hard to find, and one of the reasons we stayed at this hotel. It didn’t leave a lot of space in the room but we managed and it didn’t detract from our stay. The amenities were good and shampoo and conditioner quite nice. The hotel is approx 20-min walk from the main train station and close to different transit lines. There are convenience stores nearby and we liked the Donguri restaurant up the street for late night food and a few drinks. We didn’t use the public bath but pyjamas and slippers were provided. "