Smoking Hotels in Al-Hamra'a

"Everything was perfect "

"إستقبال محترم والموقع ممتاز والطاقم ودود جداً إنما عتبي على موقع هوتيلز وذلك لأنه لم يبين أن عند إستخدام كود الخصم يحرمني من الليالي المجانية عشرون ريال خصم مقابل 450 ريال ويتم حرماني من تجميع الليالي !!!!!!!؟؟؟ يفترض أن يكون شيء واضح للعملاء الدائمين وليس بعد الحجز والدفع يتم إشعاري بأنني لا استحق بسبب كود الخصم "

"Property location and rooms are good. Front desk staff were very cold, almost no acknowledgement even when you are standing in front of their desk. It was hard to get any information. Some bell boys helped me get the local info I needed. Wifi was good in certain parts of suite, not in the bedroom though. They did not do house-keeping during my nights stay, which is fine but they should have at least informed that no housekeeping will be done. Breakfast was decent."

"The hotel is nice, but a little dated. It could use a face-lift, especially in bathrooms, and electrical outlets. However, their SPA is simply amazing. Simple, but practical, and clean. The steam bath is the biggest that I have seen in any hotel. The staff were great. I particularly want to thank Ahmed from the Grill restaurant, and Atef from the concierge desk. Both provided outstanding service, and went out of their way to make our stay comfortable, and memorable. Our thanks to both,"

"I stayed for one night at the end of a business trip. I was in need of a rest and this hotel was just what I was hoping for. I arrived well before check in time, but was shown to the room right away and was given a room upgrade. The next day, my departing flight was in the evening, and when I asked for a late checkout I was allowed to have the room until 4pm, no questions asked. The staff was outstanding- friendly, helpful, professional and did everything possible to make my stay as enjoyable as...