Operating hours (UTC+2 timezone based and subject to daylight savings):
Weekdays from 8 A.M to 2 P.M
Weekends from 8 A.M to 4 P.M

EMAIL DELIVERY - READY TO CONNECT - PREPAID - NO CONTRACT

-One time prepaid package. No auto-renewals, no contracts.

-Full data speeds - no daily limits, no throttling.

-Mobile hotspot is supported.

-Validity of product and it's services will start on the same day your booking does.

-Our service comes with direct billing - what you see is what you get. With no hidden charges or additional costs.

-Usable only with eSIM compatible devices which are not locked by carrier/network provider(having no SIM restrictions).

For iPhone devices you can check by going to Settings->General section->Tap “About”, read next to “SIM-Lock”, “Carrier Lock” or “Network Provider Lock”.

For android devices(Samsung used for example) you can check by going to Settings->Connections->Mobile Networks->Network Operators->Turn off “Select Automatically”, wait for a bit.
If you see a list of multiple different available networks then your phone is unlocked, otherwise it's locked and incompatible.

-Internet speed depends on the eSIM product offer you've purchased, network coverage in country/region you are located, your device's specs and settings.
Usually when 5G speed is not available the eSIM will provide 4G LTE network connection.

Our customer support operates mainly through Whatsapp application & emails.
Our team is ready to assist you with any inquiries or technical difficulties you may encounter throughout your trip.

Don't hesitate to contact us. We look forward to hearing from you!