Hotel dengan Kolam Renang di Surabaya

"The room was not properly maintained. I am hugely disappointed with the state of the room. The furniture are still in good condition but not properly cleaned .The bathroom is dirty-marble walls and edges have moulds. The housekeeping was poor-no vacuum and no mopping the floor throughout my stay. Only changed the towels and top up water bottles ,not even replace the cups and saucer I am still in shock thinking of the quality of the room. A disgrace to Sarkies collection of hotels. "

"We stayed for one night before we head back to America. Their hospitality was amazing. Wahyu ant the reception desk was extremely welcoming and helpful with our needs. Our breakfast was packed and ready at 5am. Our shuttle to the airport was ready and on time. The shuttle driver was very helpful as well. Overall it was a very pleasant stay. We will definitely stay here again in the future. "

"Semua baik dan bagus Dari fasilitas, ruangan bersih"

"Bagus "

"The cleanliness is acceptable. The location is strategic and room is big. "

"The JW never disappoints. From the pick up to the drop off we were impressed. The check in was easy and the employees could not have been more helpful. The room was huge. We had a fabulous dinner at Uppercut which is deserving of all its awards. Fabulous all the way around. "

"The buffet breakfast is a little bit pricey."

"Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions. "