Cari Kediaman di Serdang

"Not a good representation of the Ritz Carlton brand. Suite room no. 1000's bedroom is accompanied by the incessant noise of exhaust/AC unit outdoor. Towels in the bathroom are old and thin. The vanity mirror in the bathroom is half fallen. Bathrobe is missing a belt loop and old. Both requests for a room on a higher floor and support pillows were not met. Turndown service was not done on the third evening. Very, very little TV channels. Food and beverage offered at the executive club lounge were limited and nothing extraordinary. Parking fee (for executive club suite) was RM15 for 4 hours! Not a single cent discount?!"

"The suite was good for the family. Spacious and comfortable "

"Breakfast is just OK and samiliar everyday. Room is clean, facilities are OK but not advance. walk to near shipping mall with 15mins."

"Excellent . Services tiptop. "

"The interior design of the bedroom beautifully showcases the essence of Kuala Lumpur with artful touches inspired by the city’s heritage and modern charm. The room was a perfect mix of comfort and creativity, featuring a plush bed and is spacious enough.However, the staff at the reception fell short of expectations. They lacked the warmth and welcoming smiles that are typically expected in hospitality. This initial interaction slightly dampened the otherwise stellar experience and is an area for improvement."

"Excellent and marvelous service. The hotel is also very family oriented. Definitely must come to enjoy and pamper our family"

"On vacation in Kl and made a correct choice of staying at Aloft. It is centrally located and a transportation hub and its as confortable as home."

"Ok"

"Fast Check in, nice clean and quiet rooms, check in staff managed to get connecting rooms with the beds that we wanted. Fast check out, free parking for guest. "