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Authent Hotel Otaru

3.5 star property
Hotel with 3 restaurants, a quick walk to Otaru Canal

Choose dates to view prices

Photo gallery for Authent Hotel Otaru

Exterior
2 bars/lounges
Spa
City view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
The current price is RM321
RM388 total
includes taxes & fees
17 Apr - 18 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (3 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking (3 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Twin Room, Non Smoking (For One Person)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (For One Person)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, 1 Queen Bed, Non Smoking

Down duvets, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite,Non Smoking

Down duvets, desk, soundproofing, iron/ironing board

Authent Suite,Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Quadruple Room

Down duvets, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Down duvets, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

Down duvets, desk, soundproofing, iron/ironing board

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

Down duvets, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Room C

Bathroom

Japanese Room C

  • Sleeps 2
  • 4 Single Futons

View all photos for Japanese Room A

Living area

Japanese Room A

  • Sleeps 2
  • 4 Single Futons

View all photos for Japanese Room B

Bathroom

Japanese Room B

  • Sleeps 2
  • 4 Single Futons

View all photos for Barrier-Free Room

Down duvets, desk, soundproofing, iron/ironing board

Barrier-Free Room

  • Sleeps 2
  • 2 Single Beds

View all photos for ROYAL SUITE

Down duvets, desk, soundproofing, iron/ironing board

ROYAL SUITE

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room（single Use）

Down duvets, desk, soundproofing, iron/ironing board

Twin Room（single Use）

  • Sleeps 1
  • 2 Single Beds

View all photos for Semi Double Room（double Occupancy）

Down duvets, desk, soundproofing, iron/ironing board

Semi Double Room（double Occupancy）

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 7 min walk - 0.7 km
  • Otaru Music Box Museum - 16 min walk - 1.4 km
  • Shin Nihonkai Ferry - 3 min drive - 2.3 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.1 km
  • Otaru Aquarium - 6 min drive - 6.1 km

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 78 min drive

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪ビストロ小泉 - ‬2 min walk

About this property

Authent Hotel Otaru

Hotel near Otaru Canal
Located close to Otaru City Art Museum and Otaru Music Box Museum, Authent Hotel Otaru provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and 1 meeting room
  • A porter/bellboy, a vending machine and a gift shop
  • A water dispenser, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 175 rooms include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and bidets
  • LED TVs with digital channels
  • Fridges, children's slippers and free tea bags/instant coffee

Languages

English, Japanese

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Hotel Torifito Otaru Canal

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  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,065 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Authent Hotel Otaru?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Authent Hotel Otaru on 17 Apr 2025 start from RM 321.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Authent Hotel Otaru?

Self-parking is available for JPY 1500 per night.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Checkout is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this spa hotel is within a 10-minute walk of Otaru City Art Museum and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 mi (3 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes.

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Authent Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 814 reviews
Rating 8 - Good. 345 out of 814 reviews
Rating 6 - Okay. 71 out of 814 reviews
Rating 4 - Poor. 19 out of 814 reviews
Rating 2 - Terrible. 4 out of 814 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

AKEMI

I'm very glad to stay here
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Very friendly staff and allow for late check in
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Stayed 1 night in Feb 2025

10/10 Excellent

Kwok Hung

Nice and convenient
Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Stayed 2 nights in Dec 2024

8/10 Good

Charm Wah

Good environment
Stayed 4 nights in Dec 2024

10/10 Excellent

Takenori

Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ee Beng

Location is good
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024

10/10 Excellent

YONG CHUL

GOOD
Stayed 1 night in Jan 2025

10/10 Excellent

Chee Ho

Very good, close to city
Stayed 2 nights in Apr 2024

8/10 Good

Naoyuki

Conveniently located within walking distance to tourist spots in the city. The staff's response was also good.
Stayed 1 night in Aug 2024

10/10 Excellent

Narongchai

Very good staff.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Otaru top stay
The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Stayed 1 night in May 2024

10/10 Excellent

Heineken

good
Stayed 2 nights in Dec 2024

6/10 Okay

Linh

Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wan Sze

Staff are very poilet
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Affordable with excellent service. 10/10 rating.
Stayed 1 night in Jan 2024

6/10 Okay

TONG

good
Stayed 2 nights in Jul 2024

8/10 Good

Ka Fai

Traffic inconvenience
Stayed 1 night in Aug 2024

8/10 Good

satoshi

Skipw
Stayed 3 nights in Jan 2024

8/10 Good

Takashi

小樽の中心街にあり、寿司屋集中エリアに至近で、迷った運河沿いよりこちらがベターと思います。三角市場や鱗友市場は値上げとクオリティ低下でダメ、オーセントホテルの朝食をお勧めします。
Stayed 1 night in Mar 2025

2/10 Terrible

Maiko

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
あまりにも、公式ホームページと違いすぎる。 古いし、狭いし ビックリしました、
Stayed 1 night in Mar 2025

8/10 Good

NARUENART

สะดวกมาก
Stayed 1 night in Mar 2025

10/10 Excellent

SHIN

朝食が美味しい　朝食会場（バー）からの眺めもすごく良かった
Stayed 1 night in Mar 2025

10/10 Excellent

Warongkarat

ห้องเล็กตามสไตล์ญี่ปุ่น ช่วงเช้ากดกาแฟฟรีที่หน้าล้อบบี้ได้ถึงประมาณ 9.30 น. ห้องพัก ข้อดี สะอาดดี ห้องไม่มีกลิ่น เตียงนอนสบาย ชักโครกมีที่ฉีดก้น ฝักบัวน้ำแรงมากสะใจ สบู่หอมดี ข้อเสีย นึกไม่ออก มาจากรถไฟสถานีโอตารุ เดินเข้ามาทาง shopping street ไม่ไกล และไม่ลื่นหิมะ มีทางเข้าโรงแรมจากด้านตลาดด้วย ข้อดี ในห้องมีไดร์เป่าผม เครื่องฟอกอากาศ ผ้าเช็ดตัว สบู่เหลว ยาสระผม ครีมนวด กาแฟดริป ชา น้ำดื่ม กาต้มน้ำ หวี แปรงสีฟัน ชุดนอน รองเท้าแตะเอากลับได้ ข้อเสีย “ไม่มีหมวกคลุมผม”ให้ โลเคชั่นดี สามารถเดินเที่ยวได้รอบเลย เดินไปตลาด sankaku ได้ เดินไปคลองโอตารุได้เลยใกล้มาก และเดินเลยไปถึงหอนาฬิกาได้เลย
Stayed 2 nights in Feb 2025