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Mandarin Oriental, Santiago

5.0 star property
Family fun on the slopes, near Parque Arauco Mall

Choose dates to view prices

Photo gallery for Mandarin Oriental, Santiago

Living area
Executive lounge
Premium bedding, down duvets, minibar, in-room safe
Seasonal outdoor pool, pool umbrellas
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Bar
  • Parking included
The current price is RM1,074
RM1,074 total
21 May - 22 May

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Terrace

Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 122 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

View from room

Deluxe Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premium bedding, down duvets, minibar, in-room safe

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 122 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Panoramic Suite, 1 King Bed

Living area

Panoramic Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 6 min walk - 0.6 km
  • KidZania Santiago - 13 min walk - 1.1 km
  • Costanera Center - 4 min drive - 3.4 km
  • Clinica Alemana - 4 min drive - 2.9 km
  • Plaza de Armas - 8 min drive - 8.3 km

Getting around

  • Hospitales Station - 10 min drive
  • Military Academy Station - 19 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 27 min drive

Restaurants

  • ‪Café Mokka - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lolita Jones - ‬6 min walk
  • ‪Renaissance Sky Bar - ‬3 min walk
  • ‪La Cabrera Chile Alonso - ‬7 min walk

About this property

Mandarin Oriental, Santiago

Family-friendly hotel near Parque Arauco Mall
Located close to KidZania Santiago and Clinica Alemana, Mandarin Oriental, Santiago provides an adjacent golf course, a poolside bar and a terrace. Hit the slopes at this hotel featuring a ski shuttle. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Other perks include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • Limo/town car service, cooked-to-order breakfast (surcharge) and bike hire
  • An electric car charging station, express check-out and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 310 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, Portuguese, Spanish

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RM1,305 total
1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 10 per night)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Matsuri
  • Origen
  • Senso

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,738 square foot of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per day, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 45 for adults and from USD 23 for children
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Pet fee: USD 50 per pet, per day plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to March
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Santiago?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Santiago on 21 May 2025 start from RM 1,073.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Santiago pet-friendly?

Yes, Mandarin Oriental, Santiago allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 50 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Mandarin Oriental, Santiago?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Santiago?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Santiago?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Mandarin Oriental, Santiago located?

Located near the slopes, this Las Condes hotel is next to a golf course, within a 15-minute walk of Parque Arauco Mall and KidZania Santiago, and close to winter sports, such as cross-country skiing. Clinica Alemana and Costanera Center are also within 3 mi (5 km). Military Academy Station is 19 minutes by foot and Alcantara Station is 21 minutes.

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Mandarin Oriental, Santiago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 576 out of 827 reviews
Rating 8 - Good. 163 out of 827 reviews
Rating 6 - Okay. 52 out of 827 reviews
Rating 4 - Poor. 17 out of 827 reviews
Rating 2 - Terrible. 19 out of 827 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough good about the Mandarin Oriental. Great hotel, great location, and probably the best pool of any hotel I’ve ever stayed at.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ms Jackie m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellet service, personal Vicente is a excellent person and very professional, thank you
Stayed 3 nights in Apr 2025

6/10 Okay

serhat

Liked: Cleanliness
Disliked: Staff & service
Hotel staff thinks that they
Stayed 3 nights in Mar 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, comfortable room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with lovely grounds and large pool. Specious rooms, excellent shower, quiet and very clean. Great food in the hotel restaurants. A very enjoyable 4-day stay. Note that the hotel is not centrally located, so it's a taxi ride into town, but it's quiet for that reason.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. The pool is everything. Great mall with restaurants within walking distance. Great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quality hotel with many dining options and comfortable rooms. The Mountain Views at sunrise were wonderful.
Stayed 3 nights in Nov 2024

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Santiago hands down
Stayed 9 nights in Dec 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could rate this property, 100 stars I would. From the professionalism and courtesy of the hotel, staff, to the beauty of the hotel, there is no better place to stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great service, very friendly staff, spacious rooms, very clean and nice pool area.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Pool was wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice luxury hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently amazing service. Perfect room quality with outstanding view. Luxurious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Mandarin Oriental Santiago

Amazing hotel! The pool is gorgeous. The food is great and the service is excellent. Beautiful view of the pool from my room. This is one of those rare hotels where it is better to be in a room on a LOW floor, which gives you a better view of the beautiful pool and waterfall. I have stayed at hotels all over the world, and this one ranks in the top 3 for sure.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and good food at the restaurant.
Stayed 6 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever!!!

This hotel is the very best hotel I have ever stay at! This is a big compliment as I have stayed on every continent. Absolutely amazing!!!
Stayed 1 night in Dec 2024

6/10 Okay

Joseph

Disliked: Staff & service
Poor service in room and pool Great restaurant senso Limited bathroom with only one sink and old tiles
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on the planet!

Seriously, the best hotel on the planet. I have been to 50 countries, many multiple times. Absolutely the #1! The Christmas decor was incredible. Staff, concierge, cleaners, restaurant, all amazing. Delicious food.
Stayed 3 nights in Dec 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very accommodating. Got room early. Good food. Very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to a Mall.The Breakfast was good AND THE STAFF WAS VERY ATTENTIVE. I DEFINITELY WOULD STAY HERE AGAIN WHEN IN SANTIAGO,CHILE.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional, and the food.
Stayed 3 nights in Aug 2024