Hotel dengan Penyaman Udara di Pusat Bandar Raya Kuala Lumpur

"Very nice place and great customer service. "

"1. All staffs at Element are pretty friendly and helpful. 2. The room are spacious and tidy. 3. Comfortable stay. 4. Will come again. 5. No pool for children."

"All good."

"Good service hotel from check in, room service, restaurant and check out. A great experience. Peaceful night. Room amenities was good. Restaurant is tip yop. Good commuting to anywhere from hotel."

"My second year staying at same hotel continuously. And my family love them too! Especially there's buggy service after long hours shopping at klcc!"

"- used tooth brush given - room carpet very smelly - no slippers - no drinking water (need to request) - unfriendly and not- welcoming lady reception. But kudos to Mr Fateh very friendly and helpful - concierge counter was empty during check out.. "

"I have not patron the hotel for sometime due to past service and condition and thought things may have changed so decided to give it a try. It is still disappointing from the moment checking in until departure 1. When checking in, I have to wait for almost 20 to 25mins before my turn while I am the only only in the queue and the responsiveness is rather slow 2. Got into the room, it stated none smoking room, the room had cig smell and smell like the Carpet isn’t dry 3. Went to the lounge, service was ok but the table setting was poor, the cutleries are dirty with sign of being used and bread crumb and the plates with stain 4. Second day breakfast, same thing. Have to look for tables as a lot of tables were still in a mess and no cleaning while staffs were just standing there and didn’t check the ready table, the plates, the cutlery again dirty "