6/10 Boleh diterima
Craig, Port Melbourne
25 Nov 2024
Sukakan: Kakitangan & perkhidmatan
Disappointing. First off, staff were nice, no faults except they omit to inform you of everything the complex offers. There is a cafe on level 2 that serves hot food that I only discovered on my second day. This info was not told to me. The place can be noisy, especially late at night if you have a pod on level 4 next to outside spa! I tried to upgrade to a private room for my second night because of this noise but with the language barrier it was just too difficult. I was more than happy to pay more. Lastly, checking out on a Monday morning, they close all the bathing areas between 8-12 for cleaning (found this out upon checkout) 10am is checkout for everyone, why not make the cleaning after 10??? I couldn’t find any staff beforehand to ask where the showers were? The place really does need a deep clean literally everywhere though. I don’t think I’ll ever return here.
Craig
Menginap 2 malam pada Nov 2024