6/10 Boleh diterima
patricia, jax
Mengembara bersama pasangan
21 Jan 2025
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
This is a beautiful property, the staff is amazing. That is the only thing positive that I have to say. First, when we arrived they assigned us a room with a gravel parking lot with a construction site for the view. We asked to be moved,because we booked a Junior deluxe garden view. There was nothing deluxe or garden about it. Very reluctantly, they moved us . The view was better but the minute you walked in , the mold smell hit you,and the smell was there the entire time. Plus there were little black flies flying around. The TV was a 32 in. We found out later that they put us a building that was being "renovated " .Entertainment was lacking at night. There was one good show. Zamaica. (not to be missed) My main complaint was the food. We ate the same food in morning , for lunch and dinner because the buffet was all we were able to go to. They have the same menu EVERY DAY. A la carte restaurants are booked into the prices, but good luck getting a reservation. The only one we could get was for 9pm. Oh, if you cancel,
thee is a fee per the website. We were told we needed to make reservations before coming in. Well, we tried, there was a problem with the site. Just like one of us couldn't do the online check in. Not because we didn't try. Anyway, nothing luxury about the Bahia Principe Luxury. If you are used to LUXURY, this is not it. Go in with low expectations and you will be fine.
patricia
Menginap 4 malam pada Jan 2025