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Pestana Plaza Mayor Madrid

4.0 star property
Hotel with a full-service spa, steps from Plaza Mayor

Choose dates to view prices

Photo gallery for Pestana Plaza Mayor Madrid

Interior
Minibar, in-room safe, desk, laptop workspace
Couples treatment room(s), sauna, body treatments, aromatherapy
Indoor pool, seasonal outdoor pool, pool loungers
Cocktail bar
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
The current price is RM1,100
RM1,210 total
includes taxes & fees
31 Mar - 1 Apr

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Loft

Minibar, in-room safe, desk, laptop workspace

Loft

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Day bed
Designer toiletries
Separate bath and shower
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Minibar, in-room safe, desk, laptop workspace

Deluxe Plaza Mayor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Minibar, in-room safe, desk, laptop workspace

Superior Room (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Designer toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Designer toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Gran Via - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Prado Museum - 16 min walk - 1.4 km
  • El Retiro Park - 5 min drive - 3.1 km

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk

About this property

Pestana Plaza Mayor Madrid

Upscale hotel near Plaza Mayor
Located close to Royal Palace of Madrid and Thyssen-Bornemisza National Museum, Pestana Plaza Mayor Madrid provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a hot stone massage, reflexology and a facial at the on-site spa. The on-site restaurant, Terraza Plaza Mayor, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Buffet breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • A front desk safe, multilingual staff and massage treatment rooms
  • A lift, 1 meeting room and a reception hall
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 87 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hairdryers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day); discounts available
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar
  • Café de la Plaza – Pátio
  • Terraza Plaza Mayor

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2024 to April 14 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Does Pestana Plaza Mayor Madrid have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM. One of the swimming pools will be unavailable from October 13 2024 until April 14 2025 (dates subject to change).

How much does it cost to stay at Pestana Plaza Mayor Madrid?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Pestana Plaza Mayor Madrid on 31 Mar 2025 start from RM 1,099.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Plaza Mayor Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Pestana Plaza Mayor Madrid?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pestana Plaza Mayor Madrid?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pestana Plaza Mayor Madrid located?

Located in Madrid Centro, this spa hotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Thyssen-Bornemisza National Museum and Prado Museum are also within 1 mi (2 km). Tirso de Molina Station is only a 5-minute walk and Sol Station is 5 minutes.

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Pestana Plaza Mayor Madrid Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 729 out of 905 reviews
Rating 8 - Good. 121 out of 905 reviews
Rating 6 - Okay. 31 out of 905 reviews
Rating 4 - Poor. 12 out of 905 reviews
Rating 2 - Terrible. 12 out of 905 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Wonderful place
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Great hotel great location , breakfast could be more impressive but was fine
Stayed 3 nights in Mar 2025

8/10 Good

Ester

Very nice property, friendly staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Trendy meets old world Madrid. Very clean and the staff was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Pleased with my stay. Would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Only a one night stay so not much on which to judge but service was impeccable, location perfect and bed & pillows very comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammara

Lovely room. Beautiful property!
Stayed 1 night in Mar 2025

10/10 Excellent

Yosef

Was an amazing experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Francesca

Great hotel and location
Stayed 3 nights in Oct 2024

10/10 Excellent

Deanna

All-around great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Martha

Excellent service at check-in time, they gave me a room earlier and the staff was very friendly throughout the stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Htin Linn

Excellent location and great restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

NICOLAS

Incredible all around, spa and location!
Stayed 2 nights in Oct 2024

8/10 Good

Ratna

The location is perfect as it is walkable to most attractions
Stayed 2 nights in Oct 2024

8/10 Good

Kathleen

They should have had a shuttle to the airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Modern comfort in an historic building. Outstanding service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose M.

Great hotel
Stayed 6 nights in Aug 2024

10/10 Excellent

Lucy Fleur

Beautiful hotel. Excellent staff, particularly reception, conceirge, porters and housekeeping. Good breakfast. Location was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Excellent service
Stayed 3 nights in Dec 2024

10/10 Excellent

Stella

Beautiful hotel with very helpful staff. Excellent facilities including indoor pool, rooftop pool has wonderful views. Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Perfect location and excellent room
Perfect location, close to all major shops and restaurants. Hotel was excellent. Great room with modern amenities including an espresso machine. Very comfortable. I will book again if staying in Madrid.
Stayed 4 nights in Nov 2024

10/10 Excellent

Philippa

Exceptional stay! Staff were fantastic, location unbeatable, highly recommend to anyone visiting Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

Deanna Lynne

Wonderful hotel with incredible location and amazing staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Location
Stayed 1 night in Nov 2024