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"They were so helpful. "

"We, more often than not, choose to stay at New World when we are staying in Manila/Makati. Typically this would just be for a single night prior to our flight abroad. And we usually book a club room. The staff at the club room check in desk and those serving in the club lounge were once again top notch. We will be back."

"Booked a runway suite for my toddler who loves airplanes. We had the perfect view for plane-spotting at the 11/F, but the AC was acting up due to extreme heat that day. We had to move to a lower floor, but couldn't really fault the staff for this. All the staff we encountered especially Duty Manager Mosh and FO Angelika were very helpful. They knew exactly how to assist us and were excellent at customer service. The queen bed was also one of the comfiest we've ever slept in. Savoy Manila turned out to be such a pleasant surprise. Seems unassuming, but it certainly over-delivered especially when it came to its best assets-- its people."

"Excellent choice if you want luxury and comfort while enjoying P. Burgos street in Makati."

"Place is nice, staff very helpful. Overall a nice experience"

"Awesome staff and fun environment "

"Excellent stay"

"The warmth and professionalism of the staff are what stood out most for me at this property. Crisselle at the reception desk, who assisted me during both the check-in and check-out process, bookended the experience with a pleasant and efficient welcome and sendoff. If I were to nitpick - my guests had to ask multiple times during breakfast for the air condition to be checked since it was hot and uncomfortable where we were seated at Misto. This happened again the next day, same issue. The walls in the club room I booked were not as soundproofed as I hoped they would be, since I could hear people chatting and the noise of their television in the adjacent room. Other than that, it was a great stay and experience. The food, both at the club lounge and Misto, were good and varied enough. But mostly, it’s the staff’s warmth, professionalism, and outstanding service that will make me want to book here again. "

"Staff was very friendly."