Hotel Keluarga di Lancaster

"The apartment was perfect for us. Very clean and comfortable. Will definitely be returning. "

"Hotel was booked for convience and had used before. Booking in was straight forward. Room was closer to reception this time which was great. The only issue was that one large towel looked dirty like it had make up on with mascara. We did try to ring reception but the phone in the room didn’t work and when rang the hotel from my mobile it cut of twice after a long while no body answering . That was disappointing when was told any problems to call them. Yes I could off gone to reception , but I...

"Free parking friendly staff nice clean room very nice dinner and breakfast and spa facilities "

"Hotel is typical of a high st pub. Fairly comfortable, cozy room, fairly nice bar area. No real issues with any of the above. i forgot my key and got back late, Called the tel no. which was answered after 3 times by an irate gentleman (fairly understandable if he was in bed). However I was not ready for the tirade of foul mouthed abuse I received, All the usual F### and a couple of T#### followed by throwing the key at me, which flew past my ear at speed, and shouting "Pick that up C###" Nice...

"Very friendly reception, good location, comfortable bed, excellent breakfast."

"Warm and cosy double room, 7 min walk from the railway station and restaurants in close walking distance. Good location for the town centre, museums and castle. Friendly and helpful staff. Would recommend."

"The hotel is in an ideal position for the shops and train station. We had a last minute booking as our train was cancelled and the staff were very helpful. The hotel is a little dated but its lovely and the rooms have lots of nice little touches in them, we had a family room and there was even little rubber ducks in the bath. We had an evening meal and I've got to say its the best meal I've had for a long time. "