4/10 Lemah
Raymond
Pengembara perniagaan, Mengembara bersama pasangan
31 Mac 2025
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property was clean, and the cleaning staff was nice.j We'd requested a king-sized bed and had this confirmed, but on our arrival we were told they did not have a first floor king bed - only a double queen. They did have a king bedroom on the second floor, but no elevator. We hauled our luggage up the stairs, and to the room, but it looked our on the garbage dumpster and had a 6 x 4 foot poster over the bed of a 1956 Chevrolet grille. We said we'd take the double queen rather than stay in a room where the only things we'd see were a car and garbage. Back down the stairs again, and since he was running out of hands, my husband put down a pair of good shoes, figuring that since it was the top of an inside stairway, figuring that they'd be safe for 5 minutes, Wrong! They were taken by someone in the building. We mentioned this to the front desk thinking that someone had turned them in to lost and found. No one had, and we didn't even get a simple, "We're sorry" from management. It didn't give a very professional impression. It's Super 8, so we weren't expecting a 5-star experience, but we were expecting them to live up to their promises, and be at least empathic. Guess the customer isn't always right at Super 8.
Raymond
Menginap 2 malam pada Mac 2025