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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Hotel in Charlotte with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is RM343
RM396 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Designer toiletries
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Designer toiletries
Deep-soaking bath
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Designer toiletries
Deep-soaking bath
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Designer toiletries
Deep-soaking bath
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive - 4.2 km
  • Sportsplex at Matthews - 7 min drive - 5.6 km
  • Bojangles' Coliseum - 10 min drive - 11.1 km
  • Spectrum Center - 13 min drive - 15.0 km
  • SouthPark Mall - 15 min drive - 13.5 km

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at The Independence Inn Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • Free self-parking
  • Express check-out, a lift and a 24-hour front desk
  • ATM/banking services, a vending machine and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep-soaking baths
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is RM350
RM404 total
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is The Independence Inn Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Independence Inn Charlotte/Matthews Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at The Independence Inn Charlotte/Matthews Hotel on 6 Apr 2025 start from RM 343.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Independence Inn Charlotte/Matthews Hotel?

Self-parking is free at this property.

What time is check-in at The Independence Inn Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Independence Inn Charlotte/Matthews Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Independence Inn Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is within 3 miles (5 km) of McAlpine Creek Greenway, Novant Health Matthews Medical Center and Idlewood Shopping Center. Sportsplex at Matthews and Independence Shopping Center are also within 6 miles (10 km).

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The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 129 reviews
Rating 8 - Good. 28 out of 129 reviews
Rating 6 - Okay. 14 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 13 out of 129 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Great price, awesome staff at checking in.
Stayed 1 night in Mar 2025

10/10 Excellent

Quan

I love this hotel
Stayed 1 night in Mar 2025

8/10 Good

Alfredo

I like this property because it was right beside chilis
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome

Easy parking and very near to variety of restaurants and grocery stores.
Stayed 3 nights in Feb 2025

8/10 Good

Alex

staff was polite and room was clean
Stayed 1 night in Mar 2025

8/10 Good

Gloria

Service is great!
Stayed 2 nights in Mar 2025

10/10 Excellent

haleigh

Very friendly service and great breakfast
Stayed 1 night in Feb 2025

6/10 Okay

chaunte

I had a decent stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Desk staff very good and the lady in the breakfast dining area was exceptional. Look forward to coming back--tk you
Stayed 2 nights in Mar 2025

10/10 Excellent

jacques

The room was clean, and the staff was very attentive.
Stayed 1 night in Feb 2025

8/10 Good

Terra

I like the front desk customer service very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Isaias

Good place
Stayed 2 nights in Mar 2025

10/10 Excellent

Keeanna

Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Madison

Such an easy check in and checkout process! Staff was very helpful!
Stayed 1 night in Feb 2025

6/10 Okay

Cheryl

Convient location, staff was friendly. Only stayed one night left next day on a cruise
Stayed 1 night in Feb 2025

8/10 Good

frank

It is an old hotel not refurbished they just put lipstick on it.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Very helpful employees.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

It is clean and the staff service and attention is very good.
Stayed 1 night in Jan 2025

8/10 Good

Trisha

It was nice but a bit off the main road. I might have missed it if I wasn't in an Uber.
Stayed 4 nights in Feb 2025

8/10 Good

Fanny

Good
Stayed 3 nights in Mar 2025

8/10 Good

Cheryl

Friendly staff. Good free breakfast. Very nice stay. Thank you very much
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Just not my type of hotel
Stayed 1 night in Mar 2025

8/10 Good

BESIANA

Liked: Property conditions & facilities
Not the best place to stay .
Stayed 1 night in Mar 2025

10/10 Excellent

Tatiana

Staff here were great they really helped.
Stayed 1 night in Jan 2025