2/10 Teruk
Charles
Mengembara bersama kumpulan
22 Jun 2024
Tidak sukakan: Kebersihan
We arrived late so got the room for 2 nights. Our first night we arrived 10 p.m. exhausted from traveling many hours. We are from Utah, west coast. Our room was warm, thought nothing of it. Turned on AC and went to sleep. Woke up at 3 a.m. to a hot room. AC did not work. When I asked for a different room because of the broken AC, we were moved, no problem.
Here is my issue. The registration person said, " I am glad you let us know about the AC. We ONLY know when a guest tells us."
Really? If I pay $200 a night for a room, I expect it to be ready and in perfect condition. Why are these rooms not being checked to make sure everything works before guest arrival? Especially when there are 4 hotel workers standing around the registration area drinking coffee and relaxing in the mornings?
The west coast Hamptons are classy and what I expect. The east coast hotel was such a disappointment that we will no longer be staying at their establishment, anywhere. Plus, homeless people sleep in the parking lot be the river, so we never felt our car was safe.
Charles
Menginap 1 malam pada Jun 2024