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Comfort Aparthotel Carcassonne

3.0 star property
Eco-certified aparthotel with fitness centre and seasonal outdoor pool

Choose dates to view prices

Photo gallery for Comfort Aparthotel Carcassonne

Exterior
Daily continental breakfast (EUR 12.90 per person)
Lobby
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Kitchen
  • Pet-friendly
  • Air conditioning
The current price is RM227
RM273 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Appartement 2 chambres 6 personnes

Desk, iron/ironing board, free WiFi, bed sheets

Appartement 2 chambres 6 personnes

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Appartement twin 1 chambre

Desk, iron/ironing board, free WiFi, bed sheets

Appartement twin 1 chambre

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio simple

Desk, iron/ironing board, free WiFi, bed sheets

Studio simple

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio twin

Desk, iron/ironing board, free WiFi, bed sheets

Studio twin

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio double

Desk, iron/ironing board, free WiFi, bed sheets

Studio double

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Appartement 1 chambre 4 personnes

Desk, iron/ironing board, free WiFi, bed sheets

Appartement 1 chambre 4 personnes

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000

What's nearby

  • Canal du Midi Harbor Master's Office - 3 min drive - 2.4 km
  • Aude Gate - 5 min drive - 4.1 km
  • Château Comtal - 6 min drive - 4.9 km
  • Narbonnaise Gate - 8 min drive - 5.0 km
  • Historic Fortified City of Carcassonne - 9 min drive - 5.3 km

Getting around

  • Carcassonne Station - 2 min drive
  • Carcassonne (CCF-Pays Cathare) - 13 min drive

Restaurants

  • ‪Burger King - ‬14 min walk
  • ‪Sushi Boat - ‬3 min drive
  • ‪La Grande Bouffe - ‬2 min drive
  • ‪Le Bistro - ‬3 min drive
  • ‪Saquette by fred du Bristol - ‬3 min drive

About this property

Comfort Aparthotel Carcassonne

Eco-certified aparthotel with fitness centre and seasonal outdoor pool
Along with a fitness centre, this smoke-free aparthotel has a snack bar/deli and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and a garden. Each apartment provides a kitchenette with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a coffee/tea maker and a dining table. Housekeeping is available on request.
Comfort Aparthotel Carcassonne offers 115 air-conditioned accommodations with coffee/tea makers and free toiletries. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices and desks. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre and a seasonal outdoor pool.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian

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The price is RM270
RM320 total
includes taxes & fees
18 May - 19 May
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Property amenities

Pool/Spa

  • Fenced pool
  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 11:00 AM on weekends; EUR 12.90 for adults and EUR 6 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Office

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff

Location highlights

  • Near a hospital
  • Near a train station
  • Near the boardwalk/promenade

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 115 units
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegetable garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 June to 30 September:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 May to 30 September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

Does Comfort Aparthotel Carcassonne have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from June 1 until September 30.

How much does it cost to stay at Comfort Aparthotel Carcassonne?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Carcassonne on 25 May 2025 start from RM 227.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Aparthotel Carcassonne pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at Comfort Aparthotel Carcassonne?

Self-parking is free at this property.

What time is check-in at Comfort Aparthotel Carcassonne?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Aparthotel Carcassonne?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Aparthotel Carcassonne located?

Situated near a boardwalk, this eco-certified aparthotel is within 1 mile (2 km) of Canal du Midi, Saint-Jean Locks and Parc du Père Noël. Musée du Blason - Vitrail and Canal du Midi Harbor Master's Office are also within 1 mile (2 km). Carcassonne Station is 22 minutes by foot.

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Comfort Aparthotel Carcassonne Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 161 out of 521 reviews
Rating 8 - Good. 220 out of 521 reviews
Rating 6 - Okay. 90 out of 521 reviews
Rating 4 - Poor. 32 out of 521 reviews
Rating 2 - Terrible. 18 out of 521 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Enjoyed our stay !
Stayed 2 nights in May 2023

8/10 Good

Neill

Liked: Cleanliness, room comfort, communication

7/10 Nice but tired

Basic but nice place. A bit tired looking but friendly staff and decent rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort, communication

Very impressed

Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Stayed 3 nights in Jul 2022

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities, communication
I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Stayed 2 nights in Jun 2024

8/10 Good

Wenguang

Liked: Communication
Spacy,
Stayed 1 night in Aug 2023

6/10 Okay

Consuelo Encarnación

El apartamento es espacioso, muy fácil de llegar pero lejos de todo. Si quieres visitar la ciudad tienes que hacer uso de los parking.
Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities, communication
El apartamento tiene una cocina abierta con nevera, placas eléctricas y un microondas. A 5min en coche hay un Carrefour enorme donde encuentras de todo y más tiendas. El apartamento es correcto, hay jabón para los platos y tb de manos y para ducharse y las toallas están incluidas. La cama de matrimonio es bastante cómoda y el sofá del comedor se convierte en dos camas de 90m que para los niños fueron más que suficiente. El lugar es silencioso, así que se descansa bien. Y el aparcamiento tiene verja que se abre con código, igual que la puerta al edificio cuando no hay recepción, así que hay bastante seguridad. Fácil desplazamiento en coche a todos los lugares interesantes de la zona.
Stayed 4 nights in Apr 2025

8/10 Good

Didier

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Communication
Sommier bruyant matelas moyen
Stayed 1 night in Jan 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, communication
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Room comfort, communication
Disliked: Cleanliness

Bon appartement mais pas propre

Bon accueil et petit déjeuner très bien géré. Chambre confortable mais la propreté était vraiment médiocre dans notre appartement (couvertures sales, traces douteuses sur les interrupteurs de la chambre, …). Accueil et réception très bien.
Stayed 1 night in Dec 2024

6/10 Okay

Marcelo

Liked: Cleanliness, communication
Disliked: Room comfort
Cama com colchão muito ruim... O resto estava bom...
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

8/10 Good

alberto

Liked: Cleanliness, room comfort, communication

Mercados navideños en Carcassonne

Tuvimos un problema con las dos habitaciones al llegar pero lo solucionaron rápido y nos regalaron el desayuno del primer día. Fácil acceso con aparcamiento gratuito. El único inconveniente, la moqueta horrible. El personal muy amable. El desayuno correcto pero poco variado.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

ADRIAN

Liked: Amenities, property conditions & facilities, communication
Stayed 1 night in Dec 2024

10/10 Excellent

GILLES

Liked: Cleanliness, room comfort, communication

Excellent rapport qualité prix

Habitué de cet établissement qui vient de changer de Nom, je n'ai jamais été déçu. Toute l'équipe fait son possible pour un séjour agréable. Apart hôtel très spacieux. Professionnels et sympathiques, rien à redire sur l'accueil, l'entretien et les conseils. Bravo !
Stayed 1 night in Dec 2024

4/10 Poor

Laurent

Disliked: Cleanliness, communication
Température dans la chambre trop basse, pas possible d augmenter la température. Vmc trop bruyante. Pas moyen de accrocher la pomme de douche, barre manquante. Du moisi dans la douche. Moquette taché.
Stayed 1 night in Dec 2024

8/10 Good

Conchi

Liked: Cleanliness, room comfort, communication

Perfecto para familias

Llegamos antes de la hora del checking, y ya teníamos listo nuestro apartamento. La verdad es que hemos estado muy bien. Lo único los colchones del sofá cama, que estaban muy blandos.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Une différence de prix au moment de régler la note

Chambre spacieuse avec penderie, une vraie table ronde, un bureau et 2 chaises. La circulation dans la chambre est aisée. La salle d'eau est correcte : suffisamment d'espace pour ne pas se cogner contre les WC, la douche est bien avec une vraie porte qui ferme. Nous avons pas compris la tarif final : l'hôtel nous a facturé la taxe journalière alors que HOTEL.COM nous a annoncé un tarif comprenant toutes les taxes. Résultat : nous avons payé plus que ce qui etait annoncé
Stayed 1 night in Oct 2024

10/10 Excellent

Chantal

Liked: Cleanliness, room comfort, communication

Un séjour agréable

L'accueil et l'enregistrement étaient bien. La personne nous a indiqué des endroits où nous pourrions manger le soir. Le lieu est calme et agréable.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, communication
Stayed 1 night in Oct 2024

6/10 Okay

Sophie

Liked: Cleanliness, room comfort, communication

Bof

Notre séjour s’est bien passé sauf à quelques petits détail près , nous avons rencontré des problèmes au niveau de la porte d’entrée de la chambre ( elle ne fermer que si l’on mettait la clé) nous l’avons signalé le matin à la réception qui nous a dit qu’elle allait faire quelque chose pour résoudre le problème, dommage pour le lavabo ancien cassé devant , qu’il n’y es pas de petite terrasse non plus dans les chambres ça aurait été top pour un appart hôtel , le lit était médiocre , sinon pour le personnel très sympathique et agréable rien à dire de plus sauf que malheureusement cet hôtel ne mérite pas 3 étoiles ( peut être deux étoiles hélas ) sinon nous sommes venu qu’une nuit mais nous pensons pas revenir, dommage pour cet hôtel qui a des endroits magnifiques autour ….
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, communication
Stayed 2 nights in Oct 2024

10/10 Excellent

Diese

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr schönes Zimmer super Dusche Parkplatz ist von Vorteil
Stayed 3 nights in Oct 2024