6/10 Boleh diterima
Julie
Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
9 Mac 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Arrived after 4 hours of travelling to a very unwelcoming male receptionist, no smile, no greeting and rather than give information I had to pull it out of him.
Room was very tired and outdated, the room had an electrical extension lead sitting on the floor, which was used for the television but I also had to use it to plug the kettle in, but this had to sit on the floor and boil as it wouldn’t reach the extension lead safety. The bathroom door was an old fashioned wooden door with a latch and had layers of dust on the door as well as the corners of the floor, so felt unclean. However, the room was right next to a very busy road but we didn’t hear any traffic and it was very quiet.
Didn’t get a chance to use the spa or pool as arrived later than expected due to Friday traffic, but did eat in the Cellar bar - after asking several times they couldn’t find a kids menu so ended up sharing a pizza with my daughter from the main menu, Caesar salad arrived without any Caesar dressing but they were happy to provide it when asked.
We enjoyed the breakfast, it was taken in the lovely main restaurant, all self-service but (apart from pancakes) had everything we needed. The grounds and area around the hotel were kept lovely, just a shame about the bedrooms.
I’m afraid I wouldn’t stay at this hotel again.
Julie
Menginap 1 malam pada Mac 2025