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Ashford International Hotel & Spa

4.0 star property
Eco-certified hotel with full-service spa and health club

Choose dates to view prices

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, pool loungers
Hot tub, body treatments, hot stone massages, deep-tissue massages
Bar (on property)
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service
The current price is RM357
RM429 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • Ashford Designer Outlet - 4 min drive - 3.3 km
  • Willesborough Windmill - 5 min drive - 4.0 km
  • Port Lympne Wild Animal Park and Gardens - 12 min drive - 15.7 km
  • Port Lympne Wild Animal Park - 14 min drive - 16.5 km
  • Gusbourne Estate Winery - 16 min drive - 18.8 km

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Upscale eco-certified hotel near a train station
You can look forward to a terrace, shopping on-site and a garden at Ashford International Hotel & Spa. Treat yourself to a body treatment, a deep-tissue massage or a facial at the on-site spa. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. In addition to a sauna and a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and tour/ticket information
  • Smoke-free property, a banquet hall and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 179 rooms offer comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Lobby

Hampton by Hilton Ashford International

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 463 reviews
The price is RM331
RM398 total
includes taxes & fees
20 Apr - 21 Apr
Hampton by Hilton Ashford International

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ashford International Hotel & Spa?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on 4 Apr 2025 start from RM 357.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ashford International Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Checkout is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this spa hotel is within 1 mile (2 km) of Cineworld Ashford, Ashford Museum and St Mary The Virgin Church. Hollywood Bowl and Ashford Golf Club are also within 2 miles (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

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Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1089 reviews
Rating 8 - Good. 346 out of 1089 reviews
Rating 6 - Okay. 174 out of 1089 reviews
Rating 4 - Poor. 75 out of 1089 reviews
Rating 2 - Terrible. 50 out of 1089 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

sham

Good parking
Stayed 1 night in Mar 2025

10/10 Excellent

Molly

Great staff. Some dirty plates in the halls but amazing otherwise!
Stayed 3 nights in Feb 2025

8/10 Good

anu

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Iain

A very nice comfortable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Ruth

Our room was clean and comfortable. Facilities in the Hotel are very good. Swimming pool is a excellent. I did need my ear plugs at night because you can hear families/other guests in adjacent rooms if they are noisy and I am a light sleeper.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Staff at the front desk, very helpful food in the bar average
Stayed 2 nights in Dec 2024

10/10 Excellent

Leah

Such lovely staff!! So helpful when speaking to all of them. Hotel itself looks newly refurbished, really mordern interior, lovely and clean! Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

The food in the restaurant was ok but overpriced for what it was.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed in this Hotel a number of times over the years can’t find any faults.
Stayed 1 night in Dec 2024

10/10 Excellent

Connie

Liked the ground floor junior suite which is dog friendly and our dig cannot do stairs. It was comfortable for all of us with plenty of room for the dog.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

We tried this hotel on route to the tunnel. Very easy access. Good room and friendly staff and meal was fine. Will return
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Fantastic service from check in to departure - highly recommend. All team members from reception to restaurant were lovely.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Super friendly and helpful staff on reception, easy parking, room great. Service in restaurant not brilliant though, food ok but staff seemed grumpy, especially at breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Purchases was good, the hotel is larger than we usually book. The spa was large but packed with kids and swimming lessons, didn’t expect this to be so busy. Hotel room was nice, so limited on power points for a property of its age. Shower was awful, toilet wouldn’t flush. Wouldn’t return!!
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Really friendly hotel with great service Good menu & choice of drinks. Really good gym as well.
Stayed 1 night in Jun 2024

6/10 Okay

Stuart

Liked: Property conditions & facilities
Very busy and noisy difficult to park, but functional for an overnighter.
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Staff & service, property conditions & facilities
Although we only stayed one night the flush on our toilet was broken and unusable. Female staff member at the spa reception was extremely rude and had a poor attitude
Stayed 1 night in Feb 2025

10/10 Excellent

James

pleasant, easy to find. Not over priced and great access to the motorway. Staff very helpful and overall a nice hotel. My third time staying now. Have booked again for when i go to France.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Great stay very easy no stress or hassle. Good food and service. Handy that it's next to a large Sainsbury's.
Stayed 1 night in Oct 2024

8/10 Good

Ken

Value for money Staff good and friendly Spar good Would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Staff were very accommodating, great for a family stay with a good pool and restaurant. Close to a large Sainsburys and other places, would stay again
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicola

Great hotel, close to Eurotunnel
Stayed 1 night in Aug 2024

8/10 Good

Ian

Nothing else to add
Stayed 1 night in Dec 2024

6/10 Okay

Jack

Clean, just a bit tired in some of the furniture.
Flooring and joinery a bit tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Nice place
Lovely hotel, very clean and looked great
Stayed 1 night in Jul 2024