4/10 Poor
Brandon
20 Jan 2025
Disliked: Property conditions & facilities
When we asked for early check in, we were told they didn’t have it in a rude manner. We got there and the place smelled like pool water. Customer service wasn’t the greatest and the conversations between staff members were questionable. The room was nice, but there was water leaking from the fridge and no comforter on the bed, just a thin blanket. We asked for late checkout and they only had one for 30 minutes more. Before our time was up, room service knocked our door and was telling us we were suppose to be out of the hotel. I assume they weren’t informed, but it still was an awkward conversation.Also incidental hold was 150, which is usually more than other hotels I have been at. Overall not the greatest hotel.
Brandon
Stayed 1 night in Jan 2025