Vilaplana hotels

"Check in was slow as room wasn't ready even until about 4pm so we had to wait at the lobby for about an hour which was a bummer as we had rushed to end our half day tour by 3pm. Hard to figure out where our room was from the map as we had to head outdoors and identify the right building. Dinner timing is a little restrictive as need to prebook a timeot and it's difficult to get the time slot you want on the first day since those who stayed the night before would have done it way earlier. Direct park access was great though, so I would recommend still because of that."

"The rooms are very big. The cimplex is HUGE. I was looking forward to a swim in the indoor pool, as advertised. But there isnt a swimming pool. There is an enormous thermal mineral spa (1000m) on site that people travel here to use. The hotel charge €37 to go in. But on a saturday you have to pre book and it was full. Also, the hotel website advertise a room, including dinner and entry to the thermal spa for same as we paid via expedia, for just a room!!!"

"Beautiful as always"

"A good experience. "

"Really enjoyed the stay. Lovely space "

"Good stay "

"Great location and a nice size Very hilly and parking was harder then I thought but we managed to get close to the building."

"Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything. "