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Hotel Muaré

4.5 star property
Adults-only Tulum hotel in La Veleta with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Muaré

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Bathroom shower
Garden view
Hiking
Minibar, in-room safe, blackout curtains, free WiFi
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is RM1,350
RM1,645 total
includes taxes & fees
23 Nov - 24 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premier Room (Moon)

Minibar, in-room safe, blackout curtains, free WiFi

Premier Room (Moon)

Highlights

Deck/patio
Private pool
Air conditioning
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room

Highlights

Deck/patio
Private pool
Air conditioning
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Muaré)

Minibar, in-room safe, blackout curtains, free WiFi

Luxury Room (Muaré)

Highlights

Deck/patio
Private pool
Air conditioning
Ceiling fan
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Hotel Shibari Tulum - Restaurant & Cenote Club

Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (160)
The price is RM1,076
RM1,469 total
includes taxes & fees
2 Dec - 3 Dec
Hotel Shibari Tulum - Restaurant & Cenote Club
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About the area

Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 5 min drive - 4.5 km
  • Gran Cenote - 7 min drive - 6.7 km
  • Tulum Mayan Ruins - 10 min drive - 6.1 km
  • Tulum Beach - 14 min drive - 6.0 km
  • Playa Paraiso - 18 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬14 min walk
  • ‪El Camello Jr - ‬14 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬1 min walk
  • ‪Vaivén - ‬1 min walk
  • ‪La Consentida - ‬6 min walk

About this property

Hotel Muaré

Luxury hotel near Tulum Mayan Ruins
A free daily manager's reception, a terrace and a firepit are just a few of the amenities provided at Hotel Muaré. Treat yourself to a hot stone massage at Muaré Spa, the on-site spa. The on-site restaurant, Gaudea, features al fresco dining and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a 24-hour front desk
  • Concierge services, tour/ticket information and smoke-free property
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guest rooms at Hotel Muaré boast thoughtful touches, such as private pools and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • Decks/patios, wardrobes/cupboards and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 50 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gaudea

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 to 100 per person
  • Pet fee: USD 40 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Hotel Muaré Hotel
Hotel Muaré Tulum
Hotel Muare Tulum
Hotel Muaré Spa Tulum
Hotel Muaré Hotel Tulum

Frequently asked questions

Does Hotel Muaré have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Muaré?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Muaré on 23 Nov 2024 start from RM 1,349.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Muaré pet-friendly?

Yes, Hotel Muaré allows dogs (limit 1 total). There's a fee of USD 40 per pet, per night.

How much is parking at Hotel Muaré?

Self-parking is free at this property.

What time is check-in at Hotel Muaré?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Muaré?

Checkout is at noon.

Where is Hotel Muaré located?

Located in La Veleta, this luxury hotel is within 1 mile (2 km) of Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Tulum National Park are also within 3 miles (5 km).

Hotel Muaré Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 108 reviews" "
Rating 8 - Good. 11 out of 108 reviews" "
Rating 6 - Okay. 3 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Shelley Roy-

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
Stayed 8 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eunji

Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for privacy and relaxation. This the hotel for you
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Brian at the restaurant was amazing make 9sure you take care of him
Stayed 3 nights in Jul 2024

10/10 Excellent

Nyairah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
Stayed 4 nights in Jul 2024

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star treatment
Stayed 4 nights in May 2024

10/10 Excellent

Kan, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Franck

Stayed 5 nights in May 2024

8/10 Good

shamyra, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my boyfriend’s birthday trip and it was amazing. The hotel looked exactly like the pictures it was extremely clean and very quiet perfect for couples needing a calm and relaxing vacation. It’s not on the main road so you’ll need transportation if you choose not to rent a car but everything is about 15-20mins away. Breakfast was good and is complimentary. The only down side to this was its not an all inclusive you have the option to use the temporary credit they hold to pay for things you eat or drink. Big thanks to Celso, Dario , Brian and the other bartender (sorry I didn’t your name) you made us feel so comfortable and welcomed. I’ll stay here again
Stayed 3 nights in May 2024

2/10 Terrible

Alvaro Mojica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They close the hotel on our last two nights. They transferred us to a horrible hotel with non of the amenities or services that we already paid via Expedia. Please, DO NOT book this hotel It’s all false advertising and you will never get what you paid for.
Stayed 6 nights in Apr 2024

2/10 Terrible

Alexander, Marlboro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Stayed 5 nights in Mar 2024

10/10 Excellent

Trista

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay! I planned a solo getaway to a serene paradise of tranquility. My room was nice and clean. The food was amazing and all of the staff was friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was def an amazing experience. I loved the villa the rooms def the staff and the owners was so nice, including the owner the waiters was amazing the desk customer service ppl as well thank you to everyone there for my 1st experience in mexico and also in Tulum, thanks I would def do this again! This was a blessing 🙏

10/10 Excellent

Jailah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️

10/10 Excellent

adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Stayed 1 night in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito concepto, pero mal servicio al cliente
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Beautiful time!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was very good and made the stay very accommodating. I was traveling solo and first time in Tulum and they made it special. Especially since it was my birthday!
Stayed 1 night in Dec 2023