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Ardo

4.0 star property
Waterfront hotel with 3 restaurants and 2 outdoor pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Ardo

Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
2 outdoor pools

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is RM 555
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite

Premium bedding, minibar, in-room safe, desk

Corner Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King or Twin Room

Premium bedding, minibar, in-room safe, desk

Ocean King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Marina Accessible King or Twin Room

Premium bedding, minibar, in-room safe, desk

Marina Accessible King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Accessible King or Twin Room

Premium bedding, minibar, in-room safe, desk

Ocean Accessible King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King Room

Premium bedding, minibar, in-room safe, desk

Ocean King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Corner Suite

Premium bedding, minibar, in-room safe, desk

Ocean Corner Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King or Twin Room

Premium bedding, minibar, in-room safe, desk

Marina King or Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

View all photos for Marina Corner Suite

Premium bedding, minibar, in-room safe, desk

Marina Corner Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 73 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ardo Suite

Premium bedding, minibar, in-room safe, desk

Ardo Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King Room

Premium bedding, minibar, in-room safe, desk

Marina King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
The Ville Resort - Casino
Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (1004)
The price is RM544
RM598 total
includes taxes & fees
3 Nov - 4 Nov
The Ville Resort - Casino

About the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810

What's nearby

  • Townsville Entertainment & Convention Centre - 4 min walk
  • Magnetic Island Ferry Terminal - 7 min walk
  • The Strand Beach - 14 min walk
  • Queensland Country Bank Stadium - 5 min drive
  • Strand Park - 6 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 20 min drive

Restaurants

  • ‪Seaview Hotel - ‬3 min drive
  • ‪Wild Rice Laos & Thai Cuisine - ‬17 min walk
  • ‪Molly Malones Irish Pub - ‬13 min walk
  • ‪Zambrero Townsville - ‬18 min walk
  • ‪The Palm House - ‬3 min walk

About this property

Ardo

Upscale hotel by the ocean
Close to Magnetic Island Ferry Terminal, Ardo provides dry cleaning/laundry services, a bar and a conference centre. Treat yourself to spa services, such as a Thai massage, a facial or a body treatment. Be sure to enjoy a meal at any of the 3 on-site restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools
  • Free self-parking and extended parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free bike hire and luggage storage
  • A 24-hour front desk, multilingual staff and a lift
Room features
All 132 rooms offer comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference centre

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.95 per person
  • Valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Frequently asked questions

Does Ardo have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Ardo?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Ardo on 10 Nov 2024 start from RM 555.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ardo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ardo?

Self-parking and extended parking are free at this property.

What time is check-in at Ardo?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Ardo?

Checkout is at 10:00 AM.

Where is Ardo located?

Situated on the waterfront, this hotel is within a 10-minute walk of Townsville Entertainment & Convention Centre and Magnetic Island Ferry Terminal. Cultural Centre Townsville and Museum of Tropical Queensland are also within 15 minutes.

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 69 reviews" "
Rating 8 - Good. 9 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on waterfront is good. Good views. Check in requires a bond of $100 for every night you stay. Rooftop bar was far too busy and crowded. 25 minutes wait to get a glass of wine. Parking is not monitored or charged so anyone can use it - including people just going for drinks. No breakfast on site besides exorbitantly expensive room service. Food choices poor. Pool closes very early. All gym / facilities are not on site, theyre at the casino next door. Room was mostly good. Bed mildy comfortable. Strange room style with sliding windows bedroom to bathroom. Automatic lights. Which wake you up if you get up in the night. Balcony was dusty. Definitely not a 5 star hotel, and we have travelled a lot. Good ipad idea to get room serviced, however the staff dont read what you ordered properly. Pilllow choices were not as described. Yes its a 4 star, definitely not 5.
Stayed 2 nights in Oct 2024

10/10 Excellent

aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Ellen

Stayed 3 nights in Sep 2024

10/10 Excellent

Tracey, Palmerston North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, such a great asset for Townsville
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean and calm Exceptional customer service Would recommend
Stayed 1 night in Oct 2024

8/10 Good

Glenda

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Welcoming, pleasant, clean and aromas relaxing and fresh.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chelsea, Mout Barker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it :)
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme, Geelong West

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, well sized and the bed was super comfy after a long day travelling/working. I dined at Terasu which was fantastic! Highly recommend the Kingfish Cervice! I also went to the rooftop bar and although the weather was overcast and incredibly windy, the view was fantastic. I would love to come back and enjoy this bar on a day when the sun is shining and it's not blowing a gale!
Stayed 1 night in Sep 2024

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and beautiful rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Matteo

Travelled with partner
Liked: Cleanliness
Cool place but valet parking should be complimentary
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff training was poor. The front desk was friendly but needed to check the manager for each request, making it slow. I rang guest services on 9, and it was not answered. There was no ringback. I tried several times, and the call went unanswered each time. I left it open to the bank music for a long time, and it was unanswered. At check-out time, the staff knocked on the door. I opened the door to house cleaning, still within check out times. The coffee-making facility was unusual, with a fiddly packet filter style. The capsules are easier, particularly in the early morning.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good week at Ardo. Stating for a week it was tedious having to ask for our room to be made up every day. Critisms - rooms very small for a ‘5’ star hotel. We never got tea and milk replenished. Luxury escapes was a good deal. The additional 4 nights I paid for my daughter - expensive for a view of the carpark!
Stayed 4 nights in Jul 2024

10/10 Excellent

Darren

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property that truly makes the most of it's stunning waterfront location. Beautifully designed for comfort and relaxation, with world-class views whether from the rooftop bar and pool, or our comfy king-size bed. Great value for money too, especially with full access to the pool and restaurants of Ardo's sister property, The Ville Resort Casino next door.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jun 2024

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Location!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a romantic getaway
Fantastic place to stay! Very quiet and brand new state of the art rooms and facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Zacariah

Business traveller
Stayed 1 night in Jun 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful room but as for the exposure concrete ceilings was discussing pencils marks was not a hit needs to be painted
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Travelled with partner
Fantastic location, outlook and facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel- brand new and lovely rooms Try to stay above the 1st floor. Wish they had an 11am checkout!
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 x10!
We were so impressed! What a beautiful hotel and the service was extraordinary! The staff was very friendly and pleased to provide assistance. Our room was perfect with an amazing ocean view. The pool is gorgeous and the roof top bar looked very inviting. Wish we could stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
Only stayed for 1 night, wish it was longer
Stayed 1 night in Jun 2024