2/10 Terrible
Kevin
Travelled with family
27 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to say this was one of the worst places i have stayed in and i do travel and stay in a lot of Hotels through my work.
Firstly I booked a room online and when arrived my room was changed without notifying me as i specifically didn't want bunk beds in the room for my children. I brought this up straight away but there was no apology or an offer of another room as a bus trip had arrived and that was the reason for the room change! It was said i had an upgraded room so waited to see the room.
The room was awful with handles on the doors in the bunk beds room off and looked like they had been vandalised, no door on the wardrobe which could fall apart if touched, shower with no power at all and temperature could go from cold to burn your skin off by a millimetre turn of the switch (The Wife and Children did not use the shower on the stay!) All plugs were coming off extension leads with a 3 plug socket coming from them which i turned off at night for the fear of fire hazard. Breakfast was cold and rushed! The final straw was having no sleep due to the Mattress and springs coming through into my backside and back!! I did address all these things but nothing was done. I also did hear after speaking to some of the people that came on the bus that they complained also about similar things with there room so this is not an isolated issue. I booked this Hotel after reading the reviews but as mentioned above have to admit this was one of the worst Hotels i have stayed in..
Kevin
Stayed 2 nights in Aug 2024