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Hilton Tokyo Bay

4.0 star property
Recharge at this enchanted hotel with helpful staff nearby theme parks like Tokyo Disneyland. Indulge in delightful meals or relax by the indoor pool surrounded by lush Japanese gardens.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Tokyo Bay

Indoor pool, seasonal outdoor pool
1-inch flat-screen TV with digital channels, TV
Exterior
Property amenity
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Spa
The price is RM608
RM756 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 83 of 83 rooms

View all photos for Happy Magic Room, Park View

In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for King Executive Room, Park View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

King Executive Room, Park View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Celebrio, Park View

In-room safe, desk, blackout curtains, soundproofing

King Celebrio, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

In-room safe, desk, blackout curtains, soundproofing

Twin Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Select, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Executive Select, Ocean View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Celebrio, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Twin Celebrio, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Select, Park View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Executive Select, Park View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Happy Magic Room, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Happy Magic Room, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Happy Magic, Park View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for King Executive Room, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

King Executive Room, Ocean View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Happy Magic, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Family Happy Magic, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 3 Single Beds and 1 Single Bunk Bed

View all photos for Happy Magic Suite

In-room safe, desk, blackout curtains, soundproofing

Happy Magic Suite

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
2 bedrooms
  • 69.4 sq m
  • Ocean view
  • Sleeps 6
  • 6 Single Beds

View all photos for Celebrio Suite, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Celebrio Suite, Ocean View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Celebrio, Ocean View

In-room safe, desk, blackout curtains, soundproofing

King Celebrio, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Hilton Room, Park View

In-room safe, desk, blackout curtains, soundproofing

King Hilton Room, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Room, Ocean View

In-room safe, desk, blackout curtains, soundproofing

King Hilton Room, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Hilton Room, Park View

In-room safe, desk, blackout curtains, soundproofing

Twin Hilton Room, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36.4 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Hilton Room, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Twin Hilton Room, Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Deluxe Room Ocean View

In-room safe, desk, blackout curtains, soundproofing

Twin Deluxe Room Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Executive Room, Ocean View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Twin Executive Room, Ocean View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite Ocean View

Living area

Deluxe Suite Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 80 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Twin Executive Room, Park View, Lounge Access

In-room safe, desk, blackout curtains, soundproofing

Twin Executive Room, Park View, Lounge Access

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Celebrio, Park View

In-room safe, desk, blackout curtains, soundproofing

Twin Celebrio, Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 35 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Room Park View

In-room safe, desk, blackout curtains, soundproofing

King Deluxe Room Park View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Ocean View

In-room safe, desk, blackout curtains, soundproofing

King Deluxe Room Ocean View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Other - Non-Smoking

  • Sleeps 6

Triple - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 4

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8.6 out of 10, Excellent, (1673)
The price is RM667
RM807 total
includes taxes & fees
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About the area

Map
1-8 Maihama, Urayasu, Chiba-ken, 279-0031

What's nearby

  • Tokyo Disney Resort® - 5 min walk
  • Tokyo Disneyland® - 14 min walk
  • Ikspiari - 3 min drive
  • Tokyo DisneySea® - 3 min drive
  • Tokyo Big Sight - 13 min drive

Getting around

  • Bayside Station - 2 min walk
  • Urayasu Maihama Station - 3 min drive
  • Tokyo (HND-Haneda) - 30 min drive

Restaurants

  • ‪トゥモローランド・テラス - ‬7 min drive
  • ‪パン・ギャラクティック・ピザ・ポート Pan Galactic Pizza Port - ‬19 min walk
  • ‪プラズマ・レイズ・ダイナー - ‬19 min walk
  • ‪シェラトンクラブラウンジ - ‬6 min walk
  • ‪カスバ・フードコート - ‬11 min walk

About this property

Hilton Tokyo Bay

Upscale family-friendly resort near Tokyo Disneyland®
Located close to Tokyo DisneySea®, Hilton Tokyo Bay provides a corner/local shop, shopping on-site and a coffee shop/cafe. Indulge in a sports massage, a body wrap and a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Fitness classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a Japanese garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up and self-parking (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Tour/ticket information, a vending machine and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 828 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as safes and high-speed Internet. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 1-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, fridges and cookware/dishes/utensils

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 5:30 PM
  • Free train station pick-up shuttle from 6:00 AM to 11:30 PM
  • Free train station drop-off
  • Parking on site (JPY 3,100 per night)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 2,900 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Accendo
  • Dynasty
  • Forest Garden
  • Lounge O
  • Silva

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Japanese garden
  • Vegetable garden

Full-service spa

  • Body wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Construction is underway from January 6,-March 19,2025 for renovation. Guests can expect to hear construction-related noise during this time.
Children ages 9 and younger are not permitted in the top bunk bed.

Renovations and closures

This property is closed from 5 January 2026 to 9 January 2026 (dates subject to change).
The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 9944.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4200 for adults and from JPY 2900 for children
  • Fee for in-room wireless Internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (from 6 to 11 years old)
  • Self-parking fee: JPY 3100 per night
  • Rollaway bed fee: JPY 9944.0 per night
  • Pool fee: JPY 4000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply for children ages 4 and older when sharing existing bedding.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Bay Tokyo
Hilton Tokyo Bay
Hilton Tokyo Bay Hotel
Hilton Tokyo Bay Hotel Urayasu
Hilton Tokyo Bay Urayasu
Tokyo Bay Hilton
Tokyo Hilton Bay
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Tokyo Bay Japan/Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Resort
Hilton Tokyo Bay Urayasu
Hilton Tokyo Bay Resort Urayasu

Frequently asked questions

Does Hilton Tokyo Bay have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from May 26 2025 until June 30 2025 (dates subject to change).

How much does it cost to stay at Hilton Tokyo Bay?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Tokyo Bay on 11 Feb 2025 start from RM 608.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Tokyo Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Tokyo Bay?

Self-parking is available for JPY 3100 per night.

What time is check-in at Hilton Tokyo Bay?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Tokyo Bay?

Checkout is at noon.

Does Hilton Tokyo Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1300 per person applies.

Where is Hilton Tokyo Bay located?

Located in Urayasu, this family-friendly resort is 0.7 mi (1.2 km) from Tokyo Disneyland®, and within 9 mi (15 km) of Tokyo DisneySea® and Tokyo Big Sight. Tokyo Skytree and Tokyo Imperial Palace are also within 12 mi (20 km). Bayside Station is only a 2-minute walk and Tokyo Disneyland Station is 13 minutes.

Hilton Tokyo Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1004 out of 1651 reviews" "
Rating 8 - Good. 401 out of 1651 reviews" "
Rating 6 - Okay. 160 out of 1651 reviews" "
Rating 4 - Poor. 52 out of 1651 reviews" "
Rating 2 - Terrible. 34 out of 1651 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHEILA POLICARPIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport limousine bus worked well and it was close to the monorail for Disney. Comp breakfast was good and the restaurant did a great job accommodating a celiac diet for dinner.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamie Lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and family friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Vicki

Travelled with group
Liked: Cleanliness, staff & service
So close to Disney - great for us late sleepers trying to get on Frozen in Fantasy Springs! Rooms are dated and a little run down - update needed!
Stayed 4 nights in Nov 2024

10/10 Excellent

dandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it's right across from the Bayside Station. A good alternative if you cannot book a Disney hotel. The staff are all very kind and helpful. There's a Lawson right downstairs so it's perfect and convenient to grab some snacks before heading over to the park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joey M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney
Stayed 4 nights in Dec 2024

8/10 Good

Rachel

Stayed 2 nights in Dec 2024

8/10 Good

Edward, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, quiet, safe, and great for families visiting Disney. The buffet restaurant had good dining and breakfast. Very easy access to the monorail station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Stayed 2 nights in Dec 2024

4/10 Poor

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beds are terribly uncomfortable. Hard as a rock. Restaurant tried to charge different rates than posted due to holiday. Manager agreed to charge posted price. Shouldn’t have had to ask. If you are chargingjng a different rate it should be posted. Staff tried to tell me price was on the tv info channel!!! Reallly!!!! The price at your counter is normal price and I have to turn on the hotel tv to find the correct price!!!! That’s completely backwards!!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have visited this hotel. The rooms are wonderfully comfortable and roomy. I remember the breakfast was better the last time I came (Nov. 2023). Here is a tip: if you are using the Disney metro transport - do not use your Passimo or Suica card, instead get a day or multiday pass. Each time you use your card, it is 300 yen....and that adds up because you get on and off going to the shopping area and to your hotel. The hotel gardens are closed for the winter, but it is beautiful. So worth your effort if you want to head to Narita or Haneda as they have a shuttle. I booked the hotel on Expedia so I couldn't get Hilton honor points --- but they extended me free breakfast for the duration I was there. The staff were so accommodating and kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerimee

Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families visiting Disneyland. Spacious rooms and convenient shuttle buses to Maihama station for food and access to the park.
Stayed 6 nights in Nov 2024

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t wait to return to this hotel. Staff were amazing. The food was amazing. The amenities were amazing and it’s just a short trip to the Disney resorts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sumendran

Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great but the staff are next level. Special shout out to Philip from the baggage services who was so friendly and when he saw me in the elevator with my cases I was leaving with them he took them from me and had a nice chat. Hotel in general is nice, we had the executive room which is also really useful but 2 things I would improve 1) should be a seperate check in desk for executive rooms 2) should have soft drinks in cans to take out to your room.
Stayed 1 night in Dec 2024

2/10 Terrible

Hang

Stayed 1 night in Oct 2024

10/10 Excellent

Chin Ann Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and it was great to have a convinience store within the premise.
Stayed 3 nights in Dec 2024

4/10 Poor

alexandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Price point did not match the quality of room. Tv was outdated and had limited channels. Beds were uncomfortable, magical floor was not so magical. My kid found the room safe more magical
Stayed 3 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Nov 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Disney monorail as it was right beside of Disney's properties. The staff were amazing from arrival and knew flawless English. Our room was ready early, so we were able to have our bags delivered straight there from the airport motorcoach. The bar was excellent with food and drinks in line with USA pricing. The Lawson was an amazing option for late night snacking when returning from the parks. The room itself was large with a great view of the parks and fireworks. We also stayed a night at the Disneyland Hotel and wish we had saved the extra money and stayed here for the night. Amazing property with amazing facilities, staff, food, and cleanliness. Will be returning here even when not visiting the parks.
Stayed 4 nights in Dec 2024

10/10 Excellent

John, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice quiet and safe hotel in the bay area. The shutter bus was very efficient and efficient
Stayed 5 nights in Dec 2024