Independent Sidoarjo hotels

"Amazing hotel great staff helpful friendly and made you feel very special"

"Middle of the city, clean, easy access to the mall, varieties of food"

"All staff at the property were amazing. They did a great job "

"The JW never disappoints. From the pick up to the drop off we were impressed. The check in was easy and the employees could not have been more helpful. The room was huge. We had a fabulous dinner at Uppercut which is deserving of all its awards. Fabulous all the way around. "

"The hotel is great, clean and spacious. The staff are friendly and welcoming too. Will definitely be my top choice to stay at whenever I go to Surabaya. "

"Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil. "

"Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events. "

"The staff is just wonderful, i have come here many years and always look forward to come back."

"The hotel is very clean and the staff very nice and friendly the breakfast was very good and lot’s of options the only thing is only 2 medium bath towels in the bathroom not even good Quality towel.no hand towel , not even wash cloth for cleaning up my face Come on!!"