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"The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic. "

RM707 total

includes taxes & fees

25 Nov - 26 Nov

"Staff were amazingly attentive and professional. And most importantly, hsppy staff gives great service to clients. Kudos to mgt of Banyan Tree."

RM734 total

includes taxes & fees

23 Nov - 24 Nov

"The hotel is easy to find and in a very good location for old Shangri La. very clean and comfortable and the staff were very friendly and helpful although they don’t speak English. "

"Very nice hotel and good service."

RM216 total

includes taxes & fees

23 Nov - 24 Nov

"The amazing staff more than made up for the hotel’s aged look and feel. I really had a very comfortable and happy time staying in the hotel that could surely do with a makeover. "

RM547 total

includes taxes & fees

6 Dec - 7 Dec

"I would say the location of the hotel isn't really that good, you need to travel like around 15mins with vehicle to get to the hotel from the old town. But the environment there is awesome, it got a prefect view there. Also, the staff was being very nice and helpful in suggesting where to visit. Overall, it quite a nice experience to have a stay there."